Bob Ferrando Ford - Service Center

Always a great experience getting our vehicles serviced at Bob Ferrando. Adam Hammer is a great tech and always takes good care of us every time we are there. at Bob Ferrando. Adam Hammer is a great tech and always takes good care of us every time we are there. More

Very easy to drop off car, get loaner and picked it up after work. Was impressed that they washed it for me to. Great service!!! after work. Was impressed that they washed it for me to. Great service!!! More

There are not enough good words to describe the service department. They basically are the reason we have stuck with Ferrando Ford. Trust is important in this business. We have been treated well and given department. They basically are the reason we have stuck with Ferrando Ford. Trust is important in this business. We have been treated well and given good advice when decisions with our vehicle need to be made. More

Fast Friendly Service Great job. Always fit me in when I need service on my vehicles. Clean facilities. Felt safe in the midst of the pandemic. Thank you!! Great job. Always fit me in when I need service on my vehicles. Clean facilities. Felt safe in the midst of the pandemic. Thank you!! More

Always helpful and honest service dealings! Arlen, John, and Doug are always great to work with! Always nice to see Laurie’s pretty face too! and Doug are always great to work with! Always nice to see Laurie’s pretty face too! More

Wow great service in and out for an oil change and a free car. And was driving away in under a hour thanks guys I’ll be back car. And was driving away in under a hour thanks guys I’ll be back More

Very friendly. Every one I saw wore masks. Was able to wait in show room and only one other customer was around. Service only took an hour. wait in show room and only one other customer was around. Service only took an hour. More

They provided excellent service. The dealership was very helpful and truly and went upon and beyond to help get my vehicle repaired in a timely fashion. They not only found the time t The dealership was very helpful and truly and went upon and beyond to help get my vehicle repaired in a timely fashion. They not only found the time to look at my vehicle and also repair it on the day. Bob Fernando Ford’s service department saved me time and further expense as I was from Cleveland,Ohio and they helped me get back home. The service department was truly courteous and very professional and would recommend them as excellent dealership. More

Not happy with warranty work not happy with how I got spoke to to on the phone not happy with how they weren’t willing to help or give better reasons spoke to to on the phone not happy with how they weren’t willing to help or give better reasons More

I have always been treated fairly and with respect both by the sales team and the maintenance department. Car is now 6 years old and I have had no problems. by the sales team and the maintenance department. Car is now 6 years old and I have had no problems. More