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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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September 24, 2020

As always, prompt, professional service with friendly people. They also provided a loaner car since my repair was going to take some time. Have never had any reason to complain about this service depar More

by FEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Thank you so much. I brought my car in for an oil change . They had it done quickly, also fixed the hose to the wipers. Thank you so much for going above and beyond for your customers. More

by Kitcey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
September 15, 2020

Had my Lincoln in for brake service and ended up with a new set of tires thanks to Steve in the parts department he help me pick out a set of ties that best fit my car and surprisingly my driving habits More

by SZCZESNY9187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Brown, Laurie Garber, Doug Casane
September 14, 2020

pretty good service overall, car not washed as requested. Brake light is out didn’t catch that on inspection? Have to get that fixed somewhere soon More

by mjdillon118@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
September 03, 2020

Bob Ferrando Ford is a great dealership with easy to schedule maintenance visits. The garage staff are always courteous and respectful and work hard to ensure your car maintenance is done in a timely fa More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Everything was done to our satisfaction. Appointment was made so it was. Convenient for us. We choose to drop it off and get a loaner instead of doing the pick up and return. More

by hidden52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

Always the best service and the problem is always fixed! Got my 3rd car here and its the best car I’ve ever owned! Good More

by Rebekah19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
August 26, 2020

I love the dealership. I’m 62 yrs old. Only dealt with Ferrando Ford ,,, my first new car , and Hallman Chevy,,,, I’d chose Ferrando Ford any day and would recommend to my friends and family. Thank you More

by cgloverroberts@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
August 25, 2020

went in for an oil change, when i approached John Barney he started yelling at me to step back, he was behind a plexiglass window and i was over 6 feet away. he was rude and disrespectful, so i got in my ca More

by NCMREP
Recommend Dealer
No
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCafferty
August 24, 2020

personnel and management always are there to make it convenient for both myself and my wife. From the first phone call, when we need service, to checkout, every step is 1st class. The service department More

by INNSERVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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