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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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October 16, 2020

Been a customer of Ferrando Ford for over 25 years. I wouldn't go anywhere else for service! Great people and customer service here! Great job! More

by James P Yurcan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
October 14, 2020

Had some work done on my ford explorer the service department fixed everything for me and they were honest which is hard to find these days. More

by Mainofic@gmail.com
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 12, 2020

Great service and wait time was minimal for my oil change. Price is always reasonable. Friendly atmosphere both in the garage and the waiting room! More

by Jules8330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

As I sit in the waiting room with my mask on and read a sign that says No mask No service. Two of your employees walk about with no mask one even came in to make a cup of coffee for themselves. I think th More

by NJFOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

The service department took there time to correct the problem. We only prefer to bring our vehicle to your service department because you do a great job. More

by Discorover72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
October 06, 2020

Awesome dealer I bought my Truck here, and I get it serviced here. The team is really helpful and professional. I highly recommend Bob Ferando Ford! More

by vmvacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 02, 2020

As always, the service team were great all round! Everything done in a timely fashion, and everything explained well. A great experience as usual! Thanks More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
October 02, 2020

Fast, courteous service BUT, my vehicle headlights were on when I picked it up outside in the lot after PA inspection. I checked the battery upon returning home and found it to be very low so it required More

by Gregg16417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 01, 2020

Employees were very friendly and very efficient! I really appreciate Bob ferrando Ford. Not sure exactly who I worked with... Masks! But all were very professional and friendly. More

by Pbwilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
September 25, 2020

Always great service the guys in the service department know what I need when I call them and the service is done quickly they call me if they find anything wrong before they repair More

by Papaofhmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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