Bob Ferrando Ford - Service Center

First experience with this dealership was excellent. Purchased a 2024 Lincoln and brought in for some recalls. Everyone was friendly and updates were completed quickly. Purchased a 2024 Lincoln and brought in for some recalls. Everyone was friendly and updates were completed quickly. More

I no longer have a Lincoln but I will tell you they have the best service department I have ever encountered the best service department I have ever encountered More

Very professional in all departments! Customer oriented and worked to get my suv in and out quickly!!! Customer oriented and worked to get my suv in and out quickly!!! More

Excellent service and great service manager he always goes the extra mile to make sure my truck stays in service and avoid unnecessary down time Thank you !! goes the extra mile to make sure my truck stays in service and avoid unnecessary down time Thank you !! More

They got my suv in quickly and installed my backup camera, picked up next day. camera, picked up next day. More

Always a great experience. Service dept is great they are through snd always pleasant. We have bought many cars from Bob Ferrando, and it will continue to be our dealer of choi Service dept is great they are through snd always pleasant. We have bought many cars from Bob Ferrando, and it will continue to be our dealer of choice and their service department has been outstanding. More

Sales worked with us for an equitable solution on our new Ranger XLT purchase. Answering all questions and providing options to complete our acquisition. Closing with the office mgr was clean, neat and infor Ranger XLT purchase. Answering all questions and providing options to complete our acquisition. Closing with the office mgr was clean, neat and informative. Finally an in-depth overview of the vehicle’s operation & maintenance was provided by our obviously knowledgeable sales consultant and we were on our way. Professionally done & first rate in all aspects. More

I called them they got my truck right in and kept me informed got it fixed also fixed some recalls and handed me back a clean truck I am from WestVirginia and knew nothing about them they took good care informed got it fixed also fixed some recalls and handed me back a clean truck I am from WestVirginia and knew nothing about them they took good care of me and my truck More

I've had service done there twice and each time has been a pleasant experience. Scheduling was easy. Work was done one time. The people were friendly and knowledgeable, they even offered some tips to prev a pleasant experience. Scheduling was easy. Work was done one time. The people were friendly and knowledgeable, they even offered some tips to prevent the issue from reoccuring. The entire staff even helped with an issue I had while out of town hundreds ofiles away. I heartily recommend Fernando to anyone looking for good service and good customer service. More

Great service with no scope creap like other dealerships try to do once you are there for state inspection try to do once you are there for state inspection More