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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,449 Reviews

1,449 Reviews of Bob Ferrando Ford - Service Center

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April 06, 2025

Way ,when I starting looking for a truck, I checked every where. Which was hard, But back of my mind I remember ,Shawn how good he treated me ,I new ware I wanted to go FERRANDO FORD Thank you v More

by ElizabethWarner60
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I appreciated the work Bob Ferrando Ford did on our 2022 Ford Edge. They re-mounted the summer tires and balance them with excellence and changed my oil. The service writers were cheerful, professional an More

by clyde.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Excellent salesman and finance guys I was pleased with how seamless the whole process was. Definitely recommend. More

by PAUL
Recommend Dealer
Yes
Employees Worked With
Keaton
March 27, 2025

None better! Always kind, efficient and friendly. I wouldn't want to go anywhere else to have my car serviced. More

by Pbwilder
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Mar 27, 2025 -

Pbwilder responded

Great service!

March 27, 2025

Service was good. Everyone was very nice and they were able to get me in and out in the timeframe quoted to me More

by cditullio70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

John and Arlen are an asset to your company. They are helpful, pleasant and friendly to deal with. More

by DMILLE3755
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Shawn Haas makes it easy to get into a new lease with f150 with extras! More

by Karin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

We noticed a large scratch on front bumper upon pickup after state inspection service. Notified manager immediately, said he would get back in touch in next two days , never did. Called the next week twic More

by Darin
Recommend Dealer
No
Employees Worked With
Edward Cooley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Did a good job replacing my battery and resetting the screen. The mechanic was very polite. More

by CARL.ROZNOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Easy to schedule and get me in for routine maintenance everything went well And on time More

by rckc5110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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