Bob Ferrando Ford - Service Center

Colin did a great job handling my repair and keeping me informed. When the job was compete he even walked me through what had been done and showed me the faulty part. informed. When the job was compete he even walked me through what had been done and showed me the faulty part. More

Arlen and Ferrando Ford have always treated me like family. This week I was stressed when I found that I needed all four tie rods replaced before my holiday vacation road trip in less than 24 hours. N family. This week I was stressed when I found that I needed all four tie rods replaced before my holiday vacation road trip in less than 24 hours. No otgee garage could get me in. I called Fernando and got Arlen on the phone. I explained my situation and he checked to see if he could get the rods. When he found that he could get them first thing the next morning he made it work for me. Without Arlen and Ferrando Ford I would not have made Thanksgiving in the Poconos with my family this year. Thank you both so much for making my situation your own. More

Friendly dealership, got me right in with no issues! I love the ability to schedule with the app, the only issue I have is I asked for a price on an item and I never received the price! I felt like the I love the ability to schedule with the app, the only issue I have is I asked for a price on an item and I never received the price! I felt like the service tech it whoever the guy was didn't even want to be there or assist anyone since it was a weekend! More

They have provided courteous and efficient service. I consider Fernando high on my list for future purchases. I consider Fernando high on my list for future purchases. More

Although we ran late they were very accommodating and serviced my car within the scheduled timeframe. My daughter and I both have vehicle that we have serviced here and are always pleased with both the w serviced my car within the scheduled timeframe. My daughter and I both have vehicle that we have serviced here and are always pleased with both the work and the service team. More

Arlen Bird and John Barney are absolutely awesome. They have been servicing mine and my family’s vehicles for over 20 years. They are always fair and up front about what our vehicles need and the mech They have been servicing mine and my family’s vehicles for over 20 years. They are always fair and up front about what our vehicles need and the mechanics do an amazing job. More

The service department has amazing customer service. Always takes great care of our vehicle. Arlen is the best! Always takes great care of our vehicle. Arlen is the best! More

Were able to take care of me in a timely manner and found the issue quickly and fixed my issue ! the issue quickly and fixed my issue ! More

They provide Courteous, personal service, great communication and genuinely take great care of your vehicle. communication and genuinely take great care of your vehicle. More

John always treats his customers with the utmost respect and professionalism . John always keeps you informed on the progress of your repairs and estimated price and time needed to complete repair and professionalism . John always keeps you informed on the progress of your repairs and estimated price and time needed to complete repair More