Bob Davidson Ford Lincoln
Baltimore, MD
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Great experience and stress free environment. Excellent! These sales people were a pleasure to deal with. They were very courteous and friendly to my girlfriend and I who’ve been looking for a Mustang for a These sales people were a pleasure to deal with. They were very courteous and friendly to my girlfriend and I who’ve been looking for a Mustang for a couple months. The customer service was great. I was excited to buy a Mustang GT from them. It was a seamless process which made it an awesome experience. The customer service was great. They are exceptionally knowledgeable, easy going and informative sales professionals. Solomon was pleasant to deal with and he was very pro-active in helping me find the vehicle I wanted. He was professional and left a great impression. He was very informative and explained everything about the Mustang and its various features. If you’re still in the market for a vehicle I recommend calling Solomon. I believe he will make everything fun and stress free. I also had the opportunity to meet with Joe who helped get me up to speed using the “SYNC” system and other features on the vehicle. Joe was knowledgeable and easy to talk to. I’d consider him a subject matter expert on the “SYNC” system and he also possesses a vast knowledge of Mustangs in general. Special thanks to both Solomon and Joe. A+ across the board for these guys. They were a pleasure to deal with every step of the way. Kate was also great. She provided smooth customer service and recommendations on maintenance and other cost analysis for my vehicle. More
Easy very much a pleasure to deal with These people were great to deal with . I was getting a new truck for myself and I think my wife left happier than I because everyone was so great . It These people were great to deal with . I was getting a new truck for myself and I think my wife left happier than I because everyone was so great . It also helps ford makes one of the greatest product a person could ask for.i have lost count the number of cars and trucks I have bought over the years .but there's one thing for sure .and that is bob Davison will be my first stop when getting another one . More
Great experience My wife and I had been searching a used Camry and happened across a one that had been traded in at Bob Davidson Ford. We had a wonderful experience. My wife and I had been searching a used Camry and happened across a one that had been traded in at Bob Davidson Ford. We had a wonderful experience. They treated us fantastic, explained the entire process, and was in and out pretty quickly. They did not use hard ball tactics at all and worked with us to make sure we were comfortable with the purchase. I'd highly recommend them to anyone looking to purchase a vehicle. More
Awesome Customer Service! The dealership experience was great. Solomon provided great customer service and I would definitely recommend this dealership to my friends and family The dealership experience was great. Solomon provided great customer service and I would definitely recommend this dealership to my friends and family. I really enjoy my new car. Thanks. More
I drove from Ohio to get the Mustang that I wanted The staff was very professional and respectful of my time. The car was prepped and ready. Both the salesman and "Sync expert" demonstrated all of the The staff was very professional and respectful of my time. The car was prepped and ready. Both the salesman and "Sync expert" demonstrated all of the features that were new to me. No surprises or tricks "in the little room" with the finance person (Kate was awesome in fact). More
Excellent Easiest place to buy a car. Everyone was very good at his job...knowledgeable, friendly, willing to work with me. A very pleasant experience. Came a Easiest place to buy a car. Everyone was very good at his job...knowledgeable, friendly, willing to work with me. A very pleasant experience. Came away satisfied. More
They made it easy This was a quick and easy process from start to finish. Solomon was nice to deal with. Professional, detailed and friendly. I will buy my next car at This was a quick and easy process from start to finish. Solomon was nice to deal with. Professional, detailed and friendly. I will buy my next car at Bob Davidson Ford. More
Service when purchasing a new car. Our salesman, Solomon Ortiz was professional and very friendly and helpful in showing different cars in stock and telling about how new devices worke Our salesman, Solomon Ortiz was professional and very friendly and helpful in showing different cars in stock and telling about how new devices worked. Also in conversation about our trade-in, he worked hard to get the maximum for us. Steve Davids was also very helpful, even installing our license plates. Especially helpful was John who explained all about our new car with it's various devices- he even connected my wife's phone up to the car. More
Nervous buyer I haven't bought a car in over 10 years so I was naturally nervous about getting a fair deal and choosing the right vehicle for my wants and needs. I I haven't bought a car in over 10 years so I was naturally nervous about getting a fair deal and choosing the right vehicle for my wants and needs. I found my ideal vehicle on the Bob Davidson Ford website and emailed an interest in a used Ford Explorer. Within 10-15 minutes I received a phone call from Sammi and she was able to set up an appointment for me within an hour to come in, view and test drive the vehicle. When I pulled on to the lot, the vehicle was sitting right in front of the dealership, was running and there was VIP guest tag hanging in the window with my name on it. When I entered the dealership, I found my name on the appointment board and the staff at the front desk waited on me immediately. Sammi was unavailable at the time, so Marc greeted me and made sure I made contact with the Solomon from sales. Solomon immediately took me out to the waiting car and began a detailed overview of the car starting from the back all the way to the front of the vehicle. Solomon with through all of the electronic features...which are too many to learn in one sitting...but I was immediately impressed with what the car had to offer. We then began the test drive which was helpful because we did side street and freeway driving which was helpful so that I could see how the car handles in two different road conditions. We then went back to the dealership to discuss pricing and financing. Solomon was very personable, funny and was able to put my mind at ease the car buying process. He was able to answer all of my questions and was patient when it came down to me deciding if this was the right deal for me. I was able to step outside and make a phone call to weigh my options and he waited patiently, without rushing me to make a decision. I then encounter Hal from financing who answered all of my questions, even a some that I asked multiple times to make sure that I was clear about the warranties that were being offered. Unfortunately the car buying process is long and drawn out and even though it was after 9pm by the time I made it into the finance office, Hal was patient and once again allowed me the time to weigh the options and make the right financial decision for my budget. Because it was so late, the auto detailer was unable to completely detail my car. Solomon was very upfront and honest about this but was clear that I should bring that car back at my earliest convenience so that the inside could finish being detailed. He also stated that he would make sure that the would be a tech man on hand who could review all of the electronic features of my car when I came back in so that I was comfortable using everything. Overall, I had an awesome VIP experience at this dealership. More
An Awesome Experience I had been in the market for a new F-150 and had searched the internet prior to visiting a dealership for both selection and reputation. I walked into I had been in the market for a new F-150 and had searched the internet prior to visiting a dealership for both selection and reputation. I walked into Bob Davidson and was greeted immediately. I had the pleasure of working with Solomon Ortiz as my salesman. Not only did he take the time to answer all my questions regarding the F-150, but was also patient as I looked at three trucks with various features before I found the perfect color and perks. The team at Bob Davidson worked until the minute they closed that evening to get me into my F-150 and I could not be happier. I have all the gratitude in the world for the entire staff. As far as sales, Solomon is a professional who shows that he cares about what his clients are looking for in a vehicle. If you're in the market for a Ford, please visit him and the staff at Bob Davidson. You won't be disappointed ! More