Bob Davidson Ford Lincoln

Dude Where's My Cash ? This is a great dealer if you enjoy getting shafted. No but I am serious, imagine seeing a price for a car and shaking hands with the guy who sold you This is a great dealer if you enjoy getting shafted. No but I am serious, imagine seeing a price for a car and shaking hands with the guy who sold you the car and then after the finance guy rushes papers in your face, they magically raised the price $800. I realized this 2 weeks later when I got my first loan payment and I was curious why it wasn't the price that I thought I paid. You would think bringing this up to the dealer would make it their top priority to fix but that wasn't the case. I got responses such as "i am busy", "I'll help you tomorrow" or simply not even being able to get in contact with these people at all. It was utterly pathetic and this is not how you treat your customers. I always had to put effort into trying to reach these people. A week later I had to call and ask where my money was. Not even kidding I was told that "I thought the other guy sent it and he thought I sent it". If you want to deal with the most disorganized group of individuals then go here. Other issues I dealt with was tags and them just expecting me to handle the situation with the DMV . Yet another complaint was the xxxxxxxx finance guy looking me dead in the face and asking "are you crazy?" just because I didn't want to get a certain warranty. I am a reasonable person and let the tag thing go, let the crazy comment go, tried to work with them on getting my money back but on the third week of after buying my car and yet again calling them up because they couldn't figure out how to write a xxxxing $800 dollar check, thats what made me wanna hop on here just so someone else can go to literally any other ford dealer on this planet and have a better experience. More

Stress free experience! We couldn't be happier with the sales experience we had on Friday. Buying a car is not always necessarily a fun experience but this time it was! The We couldn't be happier with the sales experience we had on Friday. Buying a car is not always necessarily a fun experience but this time it was! The process was seamless and we love our new 2013 Ford Escape SEL. Our salesman Gene was extremely friendly and knowledgable and really took his time with us in explaining everything about the car. Howard in finance was also very personable and easy to talk to. I really appreciated his convincing my husband that we needed Gap Coverage. Nobody likes paying for insurance but you sure do appreciate that you have it when you need it. We will definitely be recommending Bob Davidson to our family and friends...thanks again for the stress free experience! More

Reneged on the Deal! Karl from Olney Reneged on the Deal We agreed to a purchase price on re-certified Lincoln 2012 MKX with a payment of cash. This agreement was between the son of the Reneged on the Deal We agreed to a purchase price on re-certified Lincoln 2012 MKX with a payment of cash. This agreement was between the son of the owner and the salesman since the used car sales manager – “Chuck” was not available. The delivery date was the next day. I signed papers showing the price, also they agreed to new tires, full alignment and oil change. During the walk-through, I noticed the tires were worn and the digital oil usage 70%. Since the car was not clean (carpets were stained) they agreed to a detail. The next day, I called prior to leaving my home to ensure it was ready for delivery. Went I got to the dealership, the car salesman (DALE) greeted me and brought the car to the side of the building. To my dismay, I noticed the tires were not replaced but clean as though they were new (wet look – nice and shiny on the outer walls), also, the carpet still had coffee stains so I knew it was not detailed as promised. My blood pressure escalated at that point. I brought this to the attention of the salesman (DALE) and he pleated ignorant. I said the deal is off; DALE mentioned that he would resolve the issues. After about 1/2 hour I asked what the issue was and good old boy "CHUCK" said the tires passed inspection and therefore HE mentioned they would not be replaced at the agreed to price. I said we (Son’s owner and DALE) had agreed the price and he was required to honor it! After a few exchange of choice words between Chuck and I; we agreed that I would be charged another $250 for the tires. Trust me, I was not a happy camper! I'm 60 years of age and have purchase several new/used vehicles during my lifetime; this was the worst purchase ever made. My trade in was in very poor condition and a road hazard (poor suspension, windshield wipers in disrepair and transmission almost shot!). I would have continued to walk if I were not an hour from my home. However, I decided to hold their feet to the fire! It took no more than 5-10 minutes to process the paper work but the total transaction took more than 3 1/2 hours; arrived at 2:00 PM and left the dealership around 5:30 PM. I was very pissed-off at this time (I think they purposely had my wait). For fear of me doing something I would regret, I left the dealership parking lot not realizing the car had no gas, again, good old "Chuck" reneged on the deal since he mentioned during our renegotiation he would include a full tank of gas. I was so pissed off, I also failed to notice the carpet stains were not removed; no detail as agreed! This is a piss-poor operation so be careful of any type of deal! I received no follow-up call but had to call them concerning the keyless entry code for the door locks which they failed to provide on the day of the sale; Dale (salesman) said he would not charge me the $100 bucks to recalibrate but mentioned that I would need to come back to do so! Slim chance of that! All of the best to you if you decide to do business with the Dealership! I’m hopeful with this blog and many more, the owner or son will call me. More

Great And Smooth Experience Sam was very good to work with, quick to answer any question and very knowledgable of their products! Highly recommended! The entire process was quick Sam was very good to work with, quick to answer any question and very knowledgable of their products! Highly recommended! The entire process was quick well coordinated. Great experience. Thanks! More

No nonsense deal with no surprises, fantastic experience! My experience purchasing my 16' F-250 Lariat Ultimate was excellent, I initially communicated with Steve Davids via email with what I was looking for, My experience purchasing my 16' F-250 Lariat Ultimate was excellent, I initially communicated with Steve Davids via email with what I was looking for, which was first a F-350 Lariat but later decided that it was more then I was looking for, so I suggested a F-250 in the same configuration...Steve searched his inventory and found two identical ones I would be interested in. I settled for one, told Steve my terms, dp and interest I was looking for as well as a no-nonsense deal. Once we settled on this, I came in and dealt with Billy for a test drive, once satisfied...I finalized a deal with Kate in the F&I Dept and off I went a hour later! The whole process was headache-free. Thanks for a job well done! -V More

First visit-due to Lincoln recall I would have never visited this dealership if it were not to a Lincoln recall on the fuel tank. Their staff and service was so outstanding.... I will I would have never visited this dealership if it were not to a Lincoln recall on the fuel tank. Their staff and service was so outstanding.... I will surely contact them when I purchase my next vehicle. EVERY ONE OF THEIR STAFF .... made the effort to be kind, polite, and helpful. Their customer waiting rooms are clean, friendly and very accommodating. As a business owner myself, they respected my time and they were honest about the expected time for the repair/replacement. This is the best Dealership/Service ever! I honestly did not want to drive there, due to the distance, however; worth the drive ! More

Great Car buying experience I had the best car buying experience I ever had at Bob Davidson Ford Lincoln. Everyone from the salesman to the finance manager was great. They treat I had the best car buying experience I ever had at Bob Davidson Ford Lincoln. Everyone from the salesman to the finance manager was great. They treated me like a VIP even though I didn't have a lot of money to spend and purchased a small SUV. At other dealerships I always left like I just been taken for a ride but not at Bob Davidson. The finance person pushed for the best deal for me and not for him. I got the ride I wanted, financing I can afford and the most for my trade. I couldn't ask for anything more. Thanks Natt and "98" More