Bob Davidson Ford Lincoln
Baltimore, MD
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Dave is very pleasant and professional. He is very honest about the repairs and/or service that my car needs. He is good at explaining everything. honest about the repairs and/or service that my car needs. He is good at explaining everything. More
Dave Lancaster was very experienced, extremely courteous and knew what he was talking about. I definitely will come back to Bob Davidson in the future for repairs on my new used car. and knew what he was talking about. I definitely will come back to Bob Davidson in the future for repairs on my new used car. More
I have been to 3 other dealerships with my Ford Freestar and it wasn't until I came to Bob Davidson and met Tom Reynolds that my air conditioner was fixed. Tom made sure that when I left Bob Davidson that and it wasn't until I came to Bob Davidson and met Tom Reynolds that my air conditioner was fixed. Tom made sure that when I left Bob Davidson that my A/C was working perfectly and that I was happy. I couldn't imagine going any place else. I will not go to any other dealership. Tom made sure that I was taken care of. More
My wife (Pam) and I met with Jenna, who helped us purchase our new Ford Escape. She was very helpful and did not pressure us. She went out of her way to provide great costumer service. purchase our new Ford Escape. She was very helpful and did not pressure us. She went out of her way to provide great costumer service. More
The Service Department runs on schedule and the Service Reps and the technicians do everything they can to respect their customers time and get your car serviced as quickly as possible. Reps and the technicians do everything they can to respect their customers time and get your car serviced as quickly as possible. More
I went into the service department for a routine oil change and the young lady Amanda West that helped me was extremely helpful.Amanda even had my car washed for me even though I was just having an oil change and the young lady Amanda West that helped me was extremely helpful.Amanda even had my car washed for me even though I was just having an oil change.I usually do not do surveys but I thought maybe I should in this case so Bob Davidson Ford would see how great their employees treat their customers.Thanks again and I will be back! More
My visit to Bob Davidson Ford was very pleasant. I was greeted by salesman Bill Hicks whom was very polite and informative. He made my visit very comfortable and I didn't feel pressured. greeted by salesman Bill Hicks whom was very polite and informative. He made my visit very comfortable and I didn't feel pressured. More
Sam was very helpful and friendly thru out our entire experience. He was honest and up front threw put the whole purchasing experience. We will recomend people to come see Sam when looking to buy a vehic experience. He was honest and up front threw put the whole purchasing experience. We will recomend people to come see Sam when looking to buy a vehicle. Thankyou Sam. More
Always had great service with Bob Davidson Ford for more than 20 years. Have all my vehicles serviced there. Dave has always been a great help with explaining need repairs and options. than 20 years. Have all my vehicles serviced there. Dave has always been a great help with explaining need repairs and options. More
I had been to a few dealers looking for a new car. When I would ask questiosn - they would not look at me to answer the questions - they would look at my husband or father. Since I'm the one buying the car - would ask questiosn - they would not look at me to answer the questions - they would look at my husband or father. Since I'm the one buying the car - and i'm the one with questions - i expect that i'm the one that they look at to answer. Gene never treated me that way - when i asked questions that he didn't know answer to - he would stop and try to find the answer before we moved onto next question. Other dealers gave me the blow off like it wasn't an important question. The vehicle i wanted wasn't in stock anywhere in Maryland - Gene researched and found one in Ohio. He ordered it for me and had the car to me within 3 days. I had an issue with the cargo line/tray - he worked with me to try to get it resolved. All the time being friendly and courteous. He made the whole experience less stressful! More