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Bob Davidson Ford Lincoln

Baltimore, MD

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rated
462 Reviews

1845 East Joppa Road

Baltimore, MD

21234

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Showing 462 reviews

March 15, 2018

Would not do business with this dealership Our son went to this dealership, to purchase a vehicle. After a few issues arose, I called (I live out of state) to speak to the GM, to help with the More

by s.a.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dealership's GM
March 08, 2018

Poor service from the advisor Poor service from the service advisor. The service performed on my vehicle was performed in a satisfactory manner but the service advisor was very unf More

by Kimberly Dunton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Lancaster
January 03, 2018

Failure at every turn This is probably one of the most worst dealerships I have ever visited and attempted to do business with. The sales people don't get back to you in ti More

by Optimus Prime5032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Odom and Blake
Jan 07, 2018 -

Optimus Prime5032 responded

******Update 1/5/2018 Since my review I had spoke to Martin about my review and he has since apologized for how our first encounter has gone down. Martin has also gone down in price on the 2018 Navigator that is selling at MSRP with no discounts to be found for this SUV. We are now in the process of ordering my vehicle and working out some minor details, but I would like to thank Martin for taking his job seriously and wanting to work with me. I will leave a final review in 3 -4 months depending how long it will take to take delivery of the vehicle. I am happy we are moving in the right direction. Thanks Martin.

Jan 13, 2018 -

Optimus Prime5032 responded

Update 1/12/17 Dealer was more concerned with me taking down my review rather than wanting to make a deal. At the end of the day I feel this dealer is very shady and I do not trust them, I ordered my Navigator from another dealer.

December 31, 2017

Great place to buy or service your car I just recently purchased my second car from this dealership the customer service is wonderful! Go and ask for Blake I’ve purchased both my cars from More

by Rtrdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
November 01, 2017

I brought my car in for regular service and some body work. They did a fabulous job!! The customer service was great! They kept me informed during the entire process. My car was ready on time, washed and cleane More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lancaster
September 24, 2017

Great! The entire service process was easy and handled with excellent customer service. Communication was superior. I was made aware of every step from dro More

by Krissyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
August 23, 2017

Great It was an awesome experience. The way they treated me it was great. The waiting area it was son confortable, cozy and so welcoming. Great work. More

by Jlopez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laverne Peters
July 30, 2017

Service on my Escape Laverne is always so friendly and makes the service experience great. I had a sensor go bad on my Escape and they diagnosed the problem quickly and go More

by Linds18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laverne Peters
July 24, 2017

Great service and value I started at a value oil change service. After their price went up by 200%, I took the time to go to Bob Davidson. Employees were exceptionally helpfu More

by stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maruusiopis
July 21, 2017

Excellent Service Have been a customer for over seven years and always have an excellent experience, whether scheduled or not. New customer lounge is very comfortable a More

by Sandou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laverne Peters