Bob Davidson Ford Lincoln
Baltimore, MD
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Would not do business with this dealership Our son went to this dealership, to purchase a vehicle. After a few issues arose, I called (I live out of state) to speak to the GM, to help with the Our son went to this dealership, to purchase a vehicle. After a few issues arose, I called (I live out of state) to speak to the GM, to help with the issues. The GM was rude, did not care about how he was speaking to a customer and then hung up the phone on me. Because of the principal of how the GM treated a customer, my son went to another dealership and bought a car with NO issues. Do not recommend this dealership, because of the actions of the GM. More
Poor service from the advisor Poor service from the service advisor. The service performed on my vehicle was performed in a satisfactory manner but the service advisor was very unf Poor service from the service advisor. The service performed on my vehicle was performed in a satisfactory manner but the service advisor was very unfriendly and didn't try to advise me on any other means of acquiring transportation due to my vehicle being kept longer than he told me it would be. More
Failure at every turn This is probably one of the most worst dealerships I have ever visited and attempted to do business with. The sales people don't get back to you in ti This is probably one of the most worst dealerships I have ever visited and attempted to do business with. The sales people don't get back to you in timely manner, act like they don't care and really rude. They promise one thing and then give you another. Blake is straight up rude and arrogant as xxxx. The kid has no clue. Martin could care less either, apparently Navigator is so popular they don't care to work with the customer or at least have decent manners and pretend you care. They tried to stick me with some Lease payment of 1400 on the brand new Lincoln, what a joke. I went to another dealer in the area and I am under 1200 for the same exact deal. These guys are a joke, I am so glad I didn't listen to their advice that I wouldn't get a better deal on the lease and numbers are numbers and supply and demand xx.... That's not how you treat customers, you in the wrong business. More
Great place to buy or service your car I just recently purchased my second car from this dealership the customer service is wonderful! Go and ask for Blake I’ve purchased both my cars from I just recently purchased my second car from this dealership the customer service is wonderful! Go and ask for Blake I’ve purchased both my cars from him and he was very pleasant to work with! More
I brought my car in for regular service and some body work. They did a fabulous job!! The customer service was great! They kept me informed during the entire process. My car was ready on time, washed and cleane They did a fabulous job!! The customer service was great! They kept me informed during the entire process. My car was ready on time, washed and cleaned. More
Great! The entire service process was easy and handled with excellent customer service. Communication was superior. I was made aware of every step from dro The entire service process was easy and handled with excellent customer service. Communication was superior. I was made aware of every step from drop off to pick up. More
Great It was an awesome experience. The way they treated me it was great. The waiting area it was son confortable, cozy and so welcoming. Great work. It was an awesome experience. The way they treated me it was great. The waiting area it was son confortable, cozy and so welcoming. Great work. More
Service on my Escape Laverne is always so friendly and makes the service experience great. I had a sensor go bad on my Escape and they diagnosed the problem quickly and go Laverne is always so friendly and makes the service experience great. I had a sensor go bad on my Escape and they diagnosed the problem quickly and got it fixed for me. Laverne kept me updated with what was going on and when the work would be finished. Thanks Laverne and will definitely be coming back for all of my regular service! More
Great service and value I started at a value oil change service. After their price went up by 200%, I took the time to go to Bob Davidson. Employees were exceptionally helpfu I started at a value oil change service. After their price went up by 200%, I took the time to go to Bob Davidson. Employees were exceptionally helpful. Prices were as advertised. This is exactly the same as when I bought the vehicle there. No BS. More
Excellent Service Have been a customer for over seven years and always have an excellent experience, whether scheduled or not. New customer lounge is very comfortable a Have been a customer for over seven years and always have an excellent experience, whether scheduled or not. New customer lounge is very comfortable and restrooms very nice and clean More