Bob Davidson Ford Lincoln
Baltimore, MD
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Came in looking for an F150. Explained to Bob and John what I was looking for and they had just the truck for me! Bob was very helpful in pointing out the trucks I would be most interested. He allowed what I was looking for and they had just the truck for me! Bob was very helpful in pointing out the trucks I would be most interested. He allowed me to look at several trucks before I made my final decision. Neither Bob nor John pressured me into buying something I didn't want. I felt at ease talking with them and expressing any concerns. I would recommend anyone to see Bob or John at Bob Davidson! More
I took my new Explorer in for service because of an issue with radio reception. I was pleasantly greeted by several employees, even before I got to Eric Eberhardt, one of the Service Advisors. Eric listene with radio reception. I was pleasantly greeted by several employees, even before I got to Eric Eberhardt, one of the Service Advisors. Eric listened carefully while I described my problem with the radio. When I also mentioned that I thought I should be getting better gas mileage, he had one of the techs check that out too! Eric was genuinely interested in promptly correcting the issues and within a few hours, the problems were solved. When I picked up my vehicle, I told him that he had renewed my faith in humanity! Everything was done to make my experience as easy as possible. I will return to this dealership for service and will happily recommend it to others. More
Eric provided Awesome Service!!! I was in and out in a Eric provided Awesome Service!!! I was in and out in a timely manner Addressed all of my car issues to my satisfaction!With a friendly Smile! Eric provided Awesome Service!!! I was in and out in a timely manner Addressed all of my car issues to my satisfaction!With a friendly Smile! More
Mr. Lancaster is very polite and thorough in explaining what repairs need to be completed on the vehicle. The vehicle was repaired prompty and runs perfectly. what repairs need to be completed on the vehicle. The vehicle was repaired prompty and runs perfectly. More
THANK YOU , GREAT DEALERSHIP THIS THIS MY 3RD CAR THANK YOU , GREAT DEALERSHIP THIS THIS MY 3RD CAR FROM THERE MR GENE VERY HELPFUL .AND I LOVE THE SERVICE AND MR CHARLIE (GREAT MAN) THANK YO THANK YOU , GREAT DEALERSHIP THIS THIS MY 3RD CAR FROM THERE MR GENE VERY HELPFUL .AND I LOVE THE SERVICE AND MR CHARLIE (GREAT MAN) THANK YOU More
Friendly, courteous,concerned with my questions and had the answers. Explained in detail my bill and my van was done on time like stated. Was totally professional and could not have done anything else fo the answers. Explained in detail my bill and my van was done on time like stated. Was totally professional and could not have done anything else for me. More
This dealership is amazing! With a family like atmosphere, they make you feel comfortable during the process. Don was super nice and very informative about all the vehicles. atmosphere, they make you feel comfortable during the process. Don was super nice and very informative about all the vehicles. More
Eric was very helpful and patient with all my questions regarding my vehicle. He gave me an estimated of time when my car would be ready, and they met that with 20 minutes to spare. The job was done and regarding my vehicle. He gave me an estimated of time when my car would be ready, and they met that with 20 minutes to spare. The job was done and they were very friendly. I will return for future service for my Ford Escape! Thanks again! More
Eric is very customer focused. I have had my truck back for service to Eric twice. Eric keeps you informed. Went to bat for me on my issue and took care of it. Associates like Eric will have me coming back for service to Eric twice. Eric keeps you informed. Went to bat for me on my issue and took care of it. Associates like Eric will have me coming back to purchase my next truck from Bob Davidson. Dan Balcer More
Lloyd and all the others were great! I arrived at 4:00pm. The dealership closed at 6:00pm. I left at 8:00pm. Everyone was patient, friendly and accommodating. I never felt rushed because the deal 4:00pm. The dealership closed at 6:00pm. I left at 8:00pm. Everyone was patient, friendly and accommodating. I never felt rushed because the dealership was closing and it was a Saturday night. As a matter of fact, I was rushing them but not due to anything they were or were not doing. I wish there had been more time on my part. I'm still trying to figure out all the features of the car. I live in Virginia so Lloyd told me when I'm back in Baltimore to stop by. I could go to a dealership at home but I want to wait until I'm back in Baltimore at the end of the month. Thank you Bob Davidson for the quality service provided to me. More