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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,261 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,261 reviews

November 16, 2018

Dino is the Man!!!!! On October 31st 2018. Is when I walked in Bob Cladwells dealership. A young man came to help me by the name of Dino. I have been to Car lots before I More

by BRIAN1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
October 27, 2018

Thank You, Brandon Lara The service at Bob Caldwell’s is outstanding! My PT Cruiser was totaled, I needed a car that week. On the internet I checked for a Kia Soul, Bob Ca More

by Nancy Ellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lara
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Nancy, Sorry to hear of your unfortunate news about the cruiser but we're more than happy to hear that we could be of assistance to not only help in an awful situation but to help put you in your dream car! This is our number one goal for our customers. Thank you for choosing Bob Caldwell. -Raina S.(Complaint Resolution Specialist)

October 27, 2018

BC BODY SHOP HITS HOME RUN! Had a job scheduled this week with Combs collision(But they couldn't do the "upscale package"/ told me I had to find a dealer to do that!). Based on More

by BCgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IKE EVERSOLE/body shop, RON/service department
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi there! We don't get too many reviews for our body shop so it's always a pleasure to see one and especially when our customer shave a wonderful experience. Our tech's in the body shop understand how much of an inconvenience not having your car can be so their goal is to get your vehicle repaired as quickly and effectively as possible so we can help get you back out on the road. Thank you for choosing Bob Caldwell's Body shop to do so. -Raina S.(Complaint Resolution Specialist)

October 24, 2018

Dino is the best! Dino was great from start to finish. We reviewed multiple purchase options before finally landing on a lease option. He worked well via phone, email More

by DavyBug3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi there! We have to agree that Dino is simply outstanding! He uses any platform that works best for you whether it is text, or call or sometimes even email. He wants you at the end of the day to feel like you're heard and that you're completely satisfied with your experience with us. Thank you for visiting us here at Bob Caldwell. -Raina S.(Complaint Resolution Specialist)

October 24, 2018

Con Artist Made me feel as if they were helping, only do con me into a lemon that they said they wouldn’t have sold me if they new. But I still have to pay for a More

by Never again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager, service representative, receptionist
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi there, I'm sorry as if you feel as though we sold you a "lemon" but unfortunately with used vehicles sometimes they can have issues since they've been previously driven. We do our best to ensure all inspections are clear. So it sounds like we may have dropped the ball there and for that I apologize but I can guarantee you were not sold a lemon. If you would like to discuss further please give us a call. (614) 888-2331 -Raina S.(Complaint Resolution Specialist)

October 24, 2018

Thank you Cortney Hunter Top notch dealership! The process of taking home my new SUV from start to finish at Bob Caldwell Chrysler Dodge Jeep Ram was excellent. Cortney Hunt More

by MandyMesser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney Hunter
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Mandy, Now this is quite a review! You're not wrong either! Cortney is extremely knowledgeable about vehicles. He is always ready to help find you the car that check off all of your boxes and has a smile on his face while he does so. Our representatives want to help set you up with any features before you leave the lot so it's not a hassle for you to have to come back immediately for it. We appreciate your business and want to thank you for allowing Bob Caldwell to help you find the perfect car. -Raina S.(Complaint Resolution Specialist)

October 07, 2018

Great buying experience Roger Moore was the reason we stayed with Caldwell. Our deal would have fallen through if Roger hadn’t been involved. Highly recommend going to Ca More

by Gahanna
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Moore
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi there! Roger is truly one of a kind and is eager to help you find the car that is "just right" for you. We're always willing to help work with customers so that they know they're getting the best deal possible. If you have any further questions or concerns please give us a ring. (614) 888-2331 -Raina S.(Complaint Resolution Specialist)

October 04, 2018

My experience with Bob Cardwell was choking and overwhelmed I was dismayed and surprised by the way I was treated by Bob Caldwell Chrysler Jeep Dodge Ram service guy, with whom I signed the contract with. When More

by applejuice118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Landrum
Oct 05, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi there, I am trying to understand what happened, I would like to know more on the matter given the fact that Randy has not worked with the company for a year now. If you could give me a call and we can further discuss your concerns (614) 888-2331 -Raina S.(Complaint Resolution Specialist)

September 30, 2018

Great Experience My family has purchased a few vehicles from Cindy at Bob Caldwell. We recently got a Grand Cherokee for a great price and are very pleased with the p More

by Maggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Maggy, Now these are the reviews we like to see! Cindy is very good at her job and you can tell she really cares about her customers by the way she works with you. She is always willing to answer your questions and show you any vehicle that might fit into your box of what you're looking for. We appreciate the chance to earn your business and want to personally thank you for choosing Bob Caldwell. -Raina S.(Complaint Resolution Specialist)

September 27, 2018

Very friendly but a little slow on the paperwork. Jason was great to work with. Very friendly and personable. I would definitely work with him again and I would recommend him to friends and family. More

by Jlindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lawson, Xavier Esposito
Oct 12, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Jlindsey, Jason is an extremely committed individual who focuses on the criteria when it comes to what you want/need in a vehicle. Our team concentrates on making your process as smooth and easy as possible. We want to thank you for visiting us here at Bob Caldwell! -Raina S.(Complaint Resolution Specialist)

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