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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,367 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,367 reviews

February 13, 2021

Absolutely best customer service in town! Everyone was extremely friendly and professional. Would definitely recommend to all our family in friends that are in the market for anew or used car More

by Megan C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy King
Feb 19, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Megan. Been a tough month for these sales folks with Covid and weather so really a great thing to hear that everyone was happy and willing to assist. Enjoy your new vehicle! -Justin H (GM)

February 10, 2021

Very helpful. I didn't feel pressured into buying anything I wasn't ready for. Jason even warned me before I said anything to not check for loans before I find the car I wanted. I mentioned I was new More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Head, Xavier Esposito, Cortney Hunter, Randy Landrum, Pat Stokes
Feb 12, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Kyle. Jason has more experience than most on any showroom floor and still treats everyone the same as he would like to be treated which we very much appreciate. Happy to hear everything went smooth and pressure is a big no no here. We know there are deals lost because of it but pressure is no good for anyone involved and no one needs additional stress (especially these days). Thanks Kyle for giving us a shot and thanks for taking the time to leave the review. -Justin H (GM)

February 09, 2021

Great service. Thanks to service advisor Joe M and Service Manager Matt. Great communication and follow up. Took the extra steps for the customer overall More

by Rawwanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller and Service Mgr Matt
Feb 12, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Strong combo and both of them are mechanically educated which makes my job a whole lot easier. Happy to hear the service was appreciated and hopefully the next visit is by your choice and not the vehicles. Have a great weekend! -Justin H (GM)

February 07, 2021

My spouse and I really enjoyed working with Dino Westerfield. He made the purchasing of a 2020 Grand Cherokee not stressful at all. Wonderful salesman! More

by deannebridget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Feb 12, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Dino was wearing his "A" game upon your arrival (as he typically does). Glad to hear everything went smooth with your spouse and congrats on your New 2020 Grand Cherokee, well built and good looking vehicles. Appreciate you providing Caldwell with the opportunity and thank you for taking the time to write! -Justin H (GM)

February 05, 2021

Straight to the point salesperson!! No waisted time on the deal. Gave me best the offer from the start and did everything in his power to make me comfortable with my decision. Went to 6 dealerships pryer More

by Big Hugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Feb 12, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Hugh. We've had a great relationship working with Xavier as well. Appreciate the business and review. -Justin H (GM)

January 31, 2021

Jason got us the right car for our daughter go see him. Easy buying process from Bob Caldwell Jeep will come back again for my next Jeep More

by tonysen1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lawson
Feb 03, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's great to hear Tony. Jason has been a pleasure to work with on my side and grateful to hear the feelings are mutual from the customer perspective. Please let Jason or any of us know how we can help as needed. Appreciate the review. -Justin H (GM)

January 20, 2021

My shopping experience was very enjoyable and Mr Palmer made me fill very comfortable and was very patient with me. I will be referring all of my family and friends to Bob Caldwell and to Mr Palmer. Thank More

by barbware1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palmer
Jan 21, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear it! We are very fortunate and proud of John's accomplishments and love to hear from his customers like yourself! If there is anything John or our team can assist with moving forward, please do not hesitate to reach out. Thanks for the opportunity to earn your business and your review! -Justin H (GM)

December 29, 2020

I really enjoyed car shopping at Caldwell. My sales person, John Palmer, definitely made my experience first rate. He went above and beyond answering my questions and helping me find exactly what I was More

by amandacombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palmer
Jan 02, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to hear about the later part of your experience and will be sure to pass the information along. Happy to hear that John was able to hold the dealer together but certainly concerned and willing to discuss in further detail if you would like. (614-888-2331 or justin@caldwellchrysler.com). Thank you for feedback and you business! -Justin H (GM)

December 28, 2020

They had the Jeep that I wanted and were as motivated as me to get the deal done. Never thought I was a Jeep guy, but I guess I am now! More

by btburgess614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lawson
Jan 02, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it all worked out. Passionate staff we are lucky to have as part of the organization. Right product, right rep, sounds easy. Appreciate the opportunity to earn your business during the holidays. Happy New Year! -Justin H (GM)

December 07, 2020

Jennifer Evans was awesome!!!! She knew exactly what I wanted, she was friendly, fast, and very knowledgeable.. I was in the store at 11:00am and done by 12:45pm!! More

by jeffburn3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Evans
Dec 11, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Jeff. Jen always stays busy. Even when the showroom is slow, she stays working and has the customer's concerns as her priority. We appreciate your endorsement and thank you for the opportunity to earn your business. Enjoy your new vehicle! -Justin H (GM)

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