Bob Caldwell Chrysler Dodge Jeep RAM

Dont waste your time unless you are local They took 3 days to respond initially. They took way to long getting me the documents that we needed to send our bank to have the funds by the weekend They took 3 days to respond initially. They took way to long getting me the documents that we needed to send our bank to have the funds by the weekend, and then stated that they would not hold the vehicle until the following weekend for us even though we had an approval and were committed to buy the car. I offered to give them a deposit so we could plan to make a 500 mile trip there to pick up the car. They were not interested. Awful, Awful dealership, did not seem motivated at all to sell a car. Unless you are in town and able to pick up the within in 24 hours, I would not waste your time with this dealership. More

Great place Everyone was so polite and willing and ready to help get you into the vehicle you wanted great crew, would recommend anyone to this dealership Everyone was so polite and willing and ready to help get you into the vehicle you wanted great crew, would recommend anyone to this dealership More

Should have come here first My wife and I came in to see Mrs Cindy King about a used Jeep that we found online. It was everything she said it was, unlike the other 3 dealers that My wife and I came in to see Mrs Cindy King about a used Jeep that we found online. It was everything she said it was, unlike the other 3 dealers that we shopped prior to this dealer. Cindy was able to answer every question my wife had asked, regarding the different models the Wrangler offers and without running back and forth to showroom floor to get those answers. Not sure how the other dealers sell cars if the don't know what they sell. Hats off to a great staff Bob Caldwell. J & J Geodeke More

Wonderful service,,,thumbs up to jason Wonderful company and great service,would highly recommend them to others.jaosn Lawson was exceptional,,good work and shows professionalism,,in all ku Wonderful company and great service,would highly recommend them to others.jaosn Lawson was exceptional,,good work and shows professionalism,,in all kudos to Bob Caldwell staff. More

Pleased with service It wasn’t the easiest process but Bob Caldwell make it better, their customer service was everything I would recommend John Hoyt he has a passion for It wasn’t the easiest process but Bob Caldwell make it better, their customer service was everything I would recommend John Hoyt he has a passion for helping people and the experience was everything More

Unbelievable My wife and I saw the van online. Called about it, asked for pictures. Saw that it was missing 2 seats. When we asked about the missing seats, they sa My wife and I saw the van online. Called about it, asked for pictures. Saw that it was missing 2 seats. When we asked about the missing seats, they said that the 2 missing seats were the reason it was priced $650 below Kelly Blue Book. They Fed Exed paperwork and wanted us to sign and Fed Ex paperwork back. We did not. We drove 3 hours to get to the dealership. Upon arrival, we found a 2 foot scratch and dent on passenger door ( not shown in photos). All 4 tires needed replaced and there was a severe shimmy in front end when brakes were applied during test drive (the salesman noticed the van shaking). When discussing price, had to wait a half an hour for the sales manager to show up. He came out and listened to my concerns, and then smugly said that the van was there on consignment and that he could not budge from the sticker price. Did not offer to call the supposed “consigner” to see if he would negotiate the price. In Pittsburgh terms, the sales manager was a real jagoff (look it up - it’s actually in the dictionary). They claim to be a family owned business. Based upon our experience with the sales manager, and how dirty the used car lot was at 9 am (ladies, if you have to use the bathrooms, stop at the truck stop first), we would recommend a different dealership. More

Drew Taylor Thanks Drew Taylor for help me buy a best car at the best price. U made my day and I can’t thank you enough. Good job and good customer services. Keep Thanks Drew Taylor for help me buy a best car at the best price. U made my day and I can’t thank you enough. Good job and good customer services. Keep it up. Sincerely Kagabo Ndikumana More

Pleasant car shopping experience I recently bought a Hyundai Genesis from this place. Drew was my sales advisor and he made the entire car buying process effortless right from the tes I recently bought a Hyundai Genesis from this place. Drew was my sales advisor and he made the entire car buying process effortless right from the test drive all the way till I drove the car off the lot. Everyone at this location was very friendly and attentive to all my questions. They found me a better APR rate than the one I walked in preapproved with. I later discovered the car had a small issue with the airbag light. Drew helped coordinate the repair with the dealership and they paid for it since it was a safety issue. I highly recommend their service as they go above and beyond to make sure that their customers are satisfied. More

Excellent experience My experience overall was pretty painless I thought going in they were just trying to get me in the door. But Jason quickly shot that down he was dow My experience overall was pretty painless I thought going in they were just trying to get me in the door. But Jason quickly shot that down he was down to earth and very knowledgeable about the vehicle and warranties that came with vehicle or didn’t. First vehicle purchased and with sales people like Jason and y’alls. Hospitality I’ll be back and refer thanks again More

Excellent service and extremely easy to work with. Everyone there was very personable and polite. They gave me a great deal on a 2017 Jeep Compass and were almost too easy to work with. I hope to go ba Everyone there was very personable and polite. They gave me a great deal on a 2017 Jeep Compass and were almost too easy to work with. I hope to go back in a couple weeks to buy another vehicle, they are worth each 2 hour round trip to work with. Jason, Xavier, and Mitch were all exceptional. More