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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,261 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,261 reviews

November 20, 2019

Drew was great no complaints on his part.. I buy a van with 3800 miles in the dark and was suprised in the morning that there is a buckle -dent in the back .. I notify him he says he did not see it .. His More

by Rmscleann
Recommend Dealer
No
Employees Worked With
Drew
November 04, 2019

didnt try to help a bit. disabled vet Called dealing for new car,talked with drew. Told them 825 credit score only 775 month income now due to disabled....wouldnt even consider a loan with More

by tony
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
drew
Nov 05, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Tony, I apologize for the perception of your experience. We work hard to help every customer and sometimes we are limited by the banks we have available. All of our lenders require a higher monthly income amount and we make sure we submit correct information to our lenders. So it is not a refusal to help a customer, it is an inability to obtain financing with the circumstances presented. This should have been communicated to you and Drew will be coached on how to handle that situation better next time. Congratulations on your vehicle purchase and we wish you the best. Thank you for your service.--Meredith(CX Coordinator)

November 03, 2019

Great place to buy! Low pressure knowledgable and very friendly. Quinton, Robert and Wes were all great in helping me in my purchase and I highly recommend anyone in search of a new or used vehicle to gi More

by Joe R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quint
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Joe! Thanks for the high marks and the kind works regarding your experience with Quinton and the Bob Caldwell Sales Team. We've worked hard to make sure we provide great customer service to every customer that walks through the doors. Congratulations on your vehicle purchase and please let us know if there's anything we can do to help you with your vehicle needs in the future. --Meredith (CX Coordinator)

November 02, 2019

We came over from Fort Wayne and worked with Drew Taylor, he had everything set up and was great! The whole family loved Drew! They had everything set up and made buying easy! More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Drew Taylor
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Rocky! Thanks for making the drive to Bob Caldwell for your vehicle purchase. That's bit of a hike from Fort Wayne and we're happy that Drew was able to make it a great experience for your entire family. Congratulations on your vehicle purchase and we look forward to helping you and your family again in the future. --Meredith (CX Coordinator)

November 01, 2019

Love my new Audi Top Class of people, thanks to Jason, Mitch and Xavier. Love the new ride and they did everything to get the best deal. Thanks Bob Caldwell More

by Billy Lawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Mitch, Xavier Esposito
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for the 5-stars and the great review about your experience with Jason, Mitch, and Xavier. Congratulations on your Audi purchase and we're happy you've chosen Bob Caldwell for your vehicle purchase needs. Please let us know if there's anything we can do to help you in the future. --Meredith (CX Coordinator)

October 31, 2019

Great Service Took my Ram in for service and had a great overall experience. Dealing with the service land was really easy. The service guy Joe Miller was top notch More

by MikeF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a 5-star review regarding your experience with Joe Miller in our Service Department. Joe is one of our senior service advisors and he takes pride in doing a thorough job for all of his customers. We recognize that you have a choice when servicing your vehicle and we appreciate you choosing Bob Caldwell for our vehicle needs. Please don't hesitate to reach out in the future with any of your vehicle needs. --Meredith(CX Coordinator)

October 30, 2019

Great purchase experience Big thanks to John Bang for helping us out with a quick painless purchase of a used cargo van for our company. I have purchased many new and used veh More

by Astro Computers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bang
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a 5-star review about your vehicle purchase for your business. John Bang is a great addition to the Bob Caldwell Sales Team and we're happy he was able to meet your expectations, especially considering the long drive to the dealership. That being said, thank you for choosing Bob Caldwell for your vehicle purchase needs and we look forward to helping you grow your business in the future.--Meredith (CX Coordinator)

October 28, 2019

Great experience Big John Palmer is the man. I was 2 hours away and didn't want to make the drive if I wasn't 100% sure it was a done deal. Big John got it done. All I More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Palmer
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for making the trek to Bob Caldwell from two hours away! Big John is great at making sure his customers are taken care of and it is a quick and painless process when purchasing a vehicle. Thank you for the 5-star rating and we appreciate you choosing Bob Caldwell for your vehicle purchase needs. Please don't hesitate to reach out if we can help you in the future. --Meredith (CX Coordinator)

October 23, 2019

Great Service at Bob Caldwell Drew Taylor took the time to explain everything I wanted to know about the car I was interested in. He helped me decide what the best option was fo More

by Sunbubble
Recommend Dealer
Yes
Employees Worked With
Drew Taylor
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for the 5-star rating and the detailed description of your experience with Drew in our Used Car Department. Drew has expansive knowledge when it comes to vehicles and he is great at helping a customer match to the right car. Congratulations on your purchase and thank you for choosing Bob Caldwell for your vehicle needs. --Meredith (CX Coordinator)

October 22, 2019

Great Experience Drew Taylor was great and super helpful in helping me to get my first new car! He made the car buying experience super easy and fun. I would definitel More

by tborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Taylor
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you so much for the 5-star rating about your vehicle purchase experience with Drew at Bob Caldwell. We recognize you have a choice when it comes to your vehicle purchase needs and we're happy that Drew was able to meet your expectations. Congratulations on your vehicle purchase and we look forward to help you in the future. --Meredith (CX Coordinator)

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