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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,285 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,285 reviews

June 30, 2021

Patrick and training salesman was encouraging and patient with me. Everyone wanted the best for me. Very professional. I like that. Thank you 4 everything. More

by nancysmall9686
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We are very pleased with Patrick's effort and progress over his short stint here at Caldwell. He is a great example of someone that is willing to make the effort can make sales a career. Glad to hear you were satisfied with Patrick's support! Thank you very much for the opportunity and review! -Justin Harmon (Dealer)

June 30, 2021

Bob Caldwell has been good to me for 23 years. Love Dodge Trucks. I want to thank Cindy King for helping me 3 years ago with a new truck and then helping me purchase one last month. Cindy King is a great per More

by dixonbanjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy King
Jul 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cindy really keeps the up the energy on the sales floor and makes Caldwell a fun place to be! Really appreciate the loyalty you have provided us over the years. It means a lot to me personally. Cindy and I will be here for anything we can help with. Thanks again! -Justin Harmon (Dealer)

June 27, 2021

Xavier was the best! Shortest time it ever too me to buy a new vehicle. He was knowledgeable and very helpful. I will definitely refer anybody who is in the market to buy a vehicle to go to him. Thanks so More

by myschafers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Jul 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate your appreciation of the Xavier's delivery time. Most people don't crave a full day spent at a car dealership, some feel it necessary, either way happy to accommodate! Thank you for your business and review! -Justin Harmon (Dealer)

June 24, 2021

Always get great service at Bob Caldwell. Joe Miller is fantastic to work with in the service department. I would not get my vehicle serviced anywhere else. More

by CMHguy78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
Jun 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's awesome. Very pleased with Joe's continued effort and refreshing to hear the same from customers. Joe has been recently and deservedly promoted to manager and look forward to seeing his growth of the department and those within. Thank you for your business and taking the time to write. -Justin Harmon (Dealer)

June 14, 2021

Had a good experience at the dealership, very fast and efficient in getting the deal completed. No pressure to buy extended warranties. Tucker was great to work with. More

by lhouk
Recommend Dealer
Yes
Employees Worked With
Tucker Detweiler was great 5 star
Jun 19, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the kind words and opportunity to earn your business. Tucker had his month ever last month. Often after record months the following is not so glowing...not the case with Tucker. He is just as driven this month and thank you for endorsing his drive. Have a great weekend! -Justin Harmon (Dealer)

June 14, 2021

Xavier was great to work with! He was very helpful and I felt I could trust him. Unlike most car salesman. I will be coming back for future purchases. More

by Chelsie.brady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Jun 19, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Xavier cares. Can't teach it but just passed by him an hour ago and he mentioned he was stressed based upon the cleanliness of a vehicle he was trying to deliver. No doubt, needed to be handled but I found appreciation that he was personally vested in an issue that many would not care about. Can't manage folks to care and Xavier does. Glad to hear everything worked out Chelsie and thank you for the review and your business. -Justin Harmon (Dealer)

June 11, 2021

I will definitely buy a car here again, the staff are so helpful, John Bang is awesome sell representative, he gave me all the information I needed to know and help me chose the best vehicle for a good pri More

by Rido12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bang
Jun 12, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the kind words. Happy to hear John was able to represent the vehicle and company in a good light. Thank you for your business and review! -Justin Harmon (GM)

June 08, 2021

RIP-OFF REPORT!!!! Yes, I am aware that New Jeep inventory is low currently, due to a multitude of factors including the shortage of Computer chips for the vehicles. However - I was just quoted a pr More

by jfmartin25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Haemmerle
Jun 12, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well, 1st off I apologize for a manager not calling you back. The sales managers do stay busy and can not guarantee that they will be available at a snap of a finger. Unlike most dealers we have our staff on our website with there contact information including email and I even have my information available for the same reason. I can tell what your saying in regards to price is wrong for a couple reasons. For 1, state of Ohio mandates every vehicle syndicated online with a price must be sold for no more than that price. We abide by that and the managers know we abide by local, state, and federal law. We do not have a vehicle on our lot that is priced even $2000 over MSRP currently. Perhaps you are adding tax, doc fees, Gap, Service Contracts, etc.....or combinations thereof. Second option is to find one less expensive. Bob Caldwell averages less than $500 gross compared to Columbus and Great Lakes business center dealers. This is factual information and not just for last month.....this year, last year, and as far back as the last 4 years. I'm sorry for your perception but won't apologize for the facts and morals in which we run the organization. Thanks for the opportunity. -Justin Harmon (Dealer)

June 07, 2021

I appreciate the service every time I come. I always get treated with respect. Service department is the best. Hands down the best in Columbus. More

by cabarrus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
June 04, 2021

I have been a customer since 1984 and have consistently been treated fairly. The sales and service departments are courteous and professional and the facility is clean. I keep coming back to Bob Caldwell b More

by Ruth H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Jun 05, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

I can't thank you enough for being a customer for this long Ruth. Very fortunate to have the staff that continues to provide a service that you approve of. Thank you so much for your loyalty and appreciate you sharing the story. -Justin Harmon (Dealer)

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