Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,262 Reviews
Call Dealership (614) 888-2331
View Awards

1888 Morse Rd

Columbus, OH

43229

Directions

By Type

Showing 1,262 reviews

April 09, 2021

Great experience overall. I worked with Chris Day in sales and Daniel in the service/parts department. Bob Caldwell CJDR is a well oiled machine! More

by deronmc
Recommend Dealer
Yes
Employees Worked With
Chris Day
Report | Print
Apr 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Good folks and driven individuals. Appreciate the feedback and business! -Justin Harmon (GM)

April 06, 2021

Sean McCoy provided EXCEPTIONAL customer service from start to finish. He was patient, helpful, very friendly, and overall one of THE BEST Salesman I've ever met. If your looking for a car go to Bob Cald More

by shalonda.williams1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McCoy
Report | Print
Apr 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the positive publicity Shalonda. Happy to hear the experience and Sean with all of us behind him are ready to help if you have any questions or issues moving forward. Have a great weekend! -Justin Harmon (GM)

April 05, 2021

On Saturday 3/27 we called Bob Caldwell to see if you had a truck we were interested in . Sean sent us a video chat and that’s what brought us to see what you had .He was very knowledgeable and a great sales More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McCoy
Report | Print
Apr 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sean has a lot of energy and syncing with the company processes well. Truly appreciate the feedback John and hope you enjoy your new truck for several years to come. Thank you for the business! -Justin Harmon (GM)

March 29, 2021

John Bang was a pleasure to work with. He was professional and attentive to what I was looking for in a vehicle. Great experience. Thank you! More

by Comullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bang
Report | Print
Mar 29, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

John is one of our best! He is great with the customers! We appreciate your review and your business. Bill S CX Manager

March 28, 2021

Great car buying experiencing Greg made it fun and he is very knowledgeable and great people person. Would recommend any looking for a new car More

by Salesman2212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Haemmerle
Report | Print
Mar 29, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you very much for your review and your business. Greg is great with people! I hope you enjoy your new vehicle! We have a great service department if it is ever needed. Thanks again! Bill S CX Manager

March 27, 2021

Dino Westerfield was my sales person can’t say enough how well round sales person he is, not only was tainting he made sure all my needs were met. 5 Star sales man More

by Fred.walker0328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Report | Print
Apr 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well thanks Mr. Walker for taking the time to highlight the experience. Dino continues to exceed expectations for everyone here but means more to hear it from customers. Thank you for the opportunity for (Dino and) us to earn your business! -Justin Harmon (GM)

March 24, 2021

I love Brooke and her great communication. She responded and called back anytime she missed my call, she called to keep me posted the whole time. More

by ebrown922
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Mar 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Vital necessity to be a good advisor is the cadence of communication between tech and customer. Brooke has been a very helpful employee in multiple roles and lucky to have her as part of the team. Appreciate the business and comments. -Justin Harmon (GM)

March 11, 2021

This is my second time working with this dealership, and each visit has exceeded prior expectations. I’m grateful to have my new Grand Cherokee driving off their lot, and look forward to any future needs More

by brittparker3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy King
Report | Print
Mar 13, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thats great! Cindy sets the tone on the showroom for customers and employees and thankful to have her as part of the team! Thank you for the continuous support for our company and sharing with the world. -Justin Harmon (GM)

March 10, 2021

I purchased my vehicle and just had my first oil change at Bob Caldwell Chrysler Jeep. I have had excellent service! They were quick and polite. I recommend this dealership for your Jeep needs! More

by julsireland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Guendert
Report | Print
Mar 13, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Yes!! One of the most vital heartbeats of the dealership that gets thrown to the way side and botched is the "Almighty Oil Change". Despite the pricing fluctuations, it's not a profit center and hence the lack of attention the oil change receives but it's a loyalty thing. If a dealer can't perfect the oil change, (usually rotation), and a multi-point inspection in a realistic time frame, customer has no reason to comeback. Long winded response to your review but makes the review that much more important to me. Thank you for the business and review. -Justin Harmon (GM)

March 09, 2021

Wish they did not have their TV set to Fox News. That is an absolute insult to fair minded people and reflects poorly on Caldwell. More

by farmbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Report | Print
Mar 13, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ha, sorry you were offended about the station the tv is on. We leave the remote in the customer lounge so this must have been the channel the last customer left it on. If you are looking for a corporate statement from Caldwell....."we prefer no news channels" ha! Realistically we have basic cable and remote available for any customer to choose what you prefer to watch. Nonetheless apologize and hope the rest the experience went well. Thanks. -Justin Harmon (GM)

Mar 13, 2021 -

farmbo responded

Thanks for the response. When I arrived for service at 8:00 the TV was tuned to Fox News and the volume was turned up in the unoccupied waiting room.. I was unable to change channels but that could be My Bad due to the unfamiliar remote. I'm glad Caldwell is sensitive to the fact that Fox News is toxic to probably a majority of customers in Central Ohio. It's bad for business. With all the competition in the new car market, it would a deal breaker for me to support a dealership that promoted Fox news, so thanks for clarifying that it is not Caldwell policy. A "no news channel" is fine by me. Best, Tony Logan Caldwell buyer since 2005

1
...
82
83
84
...
127