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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,262 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

October 11, 2021

Service was acceptable and time Efficient will most likely continue doing business there Zak was helpful More

by Marcus_granderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak
Oct 15, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Marcus and happy to hear Zach was able to make it a great experience. Thank you for the business and review! -Justin Harmon (Dealer)

October 05, 2021

I've been looking for a 2 door Jeep Wrangler with manual transmission for years and finally the time was right. In the search I visited many dealerships. Bob Caldwell is at the top of my experiences. They h More

by ann k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hively and Matt from Service Dept.
Oct 08, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the story Ann. Matt is is one of the most hands on Service Directors I've had the pleasure to work with. Complimented with Jen who has been receiving a good deal of positive feedback. Happy to hear we had the vehicle you were looking for and even better to hear the experience was smooth. Thank you for the business and review Ann! -Justin Harmon (Dealer)

October 04, 2021

Chris was helpful at the beginning , middle to end of the purchase. He walked us through all the details of our order and it came in perfectly. Great dealership! Matt in service is awesome too! This is ou More

by cathyfscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Day
Oct 08, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Cathy! Not all the time that the customers come back to same dealership but can't thank you enough to those that come back to Caldwell. Appreciate your loyalty and taking the time to write Cathy. We will be here for any additional help you may need. Enjoy your weekend! -Justin Harmon (Dealer)

October 01, 2021

Great service, great people! Always have a good experience here. I highly recommend Bob Caldwell! More

by brittanyleichner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, cody
Oct 08, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it, thanks Brittany! -Justin Harmon (Dealer)

September 30, 2021

I brought my car from Cindy king and just brought my brother to her. They made it happen with his limited credit file. Service is always great! More

by Jay s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy King
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cindy continues to be a crowd favorite and agree with the general consensus. Thank you for trusting Cindy and Caldwell to do the right thing and appreciate you taking the time to write! -Justin Harmon (Dealer)

September 29, 2021

Great service - Changed my spark plugs on my Lexus and it running great! Anthony was very helpful. More

by msannettelyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for pointing out we are versed in all makes and models. We stray away from too technical of off brands but happy to take care of anything less than highly technical and almost always less expensive than the competitor. Appreciate the review Annette! -Justin Harmon (Dealer)

September 27, 2021

Great service! Friendly & professional employees. Efficient & thorough. Truly the best! I always recommend Bob Caldwell for their service. More

by casellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie is the Service Department
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Charlie does have a friendly personality and happy to hear that vantage point from your point of view. Happy to hear the experience went well, thank you for the business! -Justin Harmon (Dealer)

September 27, 2021

Great customer service. Would recommend. Long wait time between processing warranty coverage & service of my vehicle. More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback DC. We have certainly felt your frustration on processing with all 3rd parties including the factory. Something we focus on daily. Thank you for your business and feedback! -Justin Harmon (Dealer)

September 25, 2021

My first experience with Bob Caldwell Jeep has been a very positive experience. Jen my salesperson and her colleagues made the experience of special ordering a 2021 Jeep Gladiator a very smooth process. More

by dino1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hively
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Fingers crossed but happy the delivery went smooth. Logistically difficult to order any vehicle without seeing touching and driving but truly the best deal and way to buy a vehicle right now. Happy to hear Dino was able to make the process smooth and you were able to vision the vehicle you wanted. Thank you for the business and taking the time to provide feedback! -Justin Harmon (Dealer)

September 23, 2021

The work was done quickly and efficiently. I thought they were very nice and communicated everything very well. More

by Denkarshner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure who I talked to
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

With parts shortages is nice to see that customers are still able to get in and out. Thanks for trusting your vehicle with our service department and happy to hear our folks were able to get you in and out. -Justin Harmon (Dealer)

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