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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,262 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

October 31, 2021

5th time we have purchased here. Everyone is very professional. Very nice. Thank you. We have a dream car More

by Amandajayne3030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito, Jason Lawson, Cindy King, Dino Westerfield, Greg Haemmerle, John Bang, Maria Vergara, Steve Guendert, Jessica Gonzalez-Corona, Jorge Vergara
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Nov 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the kind words! Looks like there was an army involved based on the number of sales reps tagged, ha! Appreciate the opportunity to earn your business! -Justin Harmon (Dealer)

October 30, 2021

Dino & the rest of the staff always make it an process and transition when buying a car. More

by Jordanrudd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Nov 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear your experiences have all been smooth and glad to hear Dino was able to quarterback. Thank you for the business and review! -Justin Harmon (Dealer)

October 28, 2021

I just did some work with Xavier! He was real good!! He made my visit go as smoothly as possible, follow up calls were made and questions answered right away!! Then Charlie Handled the service part, and he More

by Gailenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Report | Print
Oct 28, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always excited to hear that Sales and service were both able to get the job done well! Glad to hear everything went smooth. Thank you for the business and taking the time to leave the review! -Justin Harmon (Dealer)

October 23, 2021

Great experience all around from salesman to finance. Location was filled with happy and helpful staff. More

by longhorns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Report | Print
Oct 28, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear you caught us all in a good mood! More so, appreciate the the reinforcement and gratitude that these hard working folks deserve. Quite often I come across employees that feel they need to smile because I'm their boss but brings solace to hear that the smiles can be genuine too. Thanks for sharing. -Justin Harmon (Dealer)

October 21, 2021

I recently purchased a 2021 Jeep Gladiator. Jen Hively and her colleagues made the purchase of the Jeep Gladiator a smooth process! I highly recommend Bob Caldwell Automotive! More

by dino1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hively
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Oct 28, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to see Jen on the list of salespersons receiving recognition. She has taken on the position very without a bumpy road and into her third month, should be a smooth ride. Thank you for the review and opportunity to earn your business. -Justin Harmon (Dealer)

October 19, 2021

We spoke with Sean McCoy about a new Dodge Charger. Drove to Columbus to speak with him and to look at the car. Sean was very attentive and went above and beyond to make sure we got the best deal possible. More

by joyce Nichols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McCoy
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Oct 28, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sean has proven to have a knack for customer service and it's reviews like this that give the management staff the comfort to know and trust Sean will represent the company and himself well. Thank you for the kind words and hop your new vehicle treats you well for many years Ms. Nichols! -Justin Harmon (Dealer)

October 16, 2021

Lisa in service was amazing! She kept us updated with any delays and was all around pleasant to work with. More

by MG213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
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Oct 28, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it. Lisa is doing a great job overcoming the new hire jitters. Unfortunately there is not an easy onboarding process for service advisors and will always be questions and situations that are new. Lisa continues to smile and stay upbeat and positive which you can't teach. Happy to hear customers see the same thing I do. Thank you allowing us to earn your business and really appreciate the review! -Justin Harmon (Dealer)

October 13, 2021

I had a great experience buying our work truck at Bob Caldwell. The sales staff were terrific to work with. Thank you to all the Bob Caldwell staff. More

by Mdaniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Day and Eric
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Oct 15, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Chris had to be on his best behavior if he had Eric shadowing and thank you for mentioning Eric in the review. Eric looks to be eager to be let loose and have a good feeling he will be a strong representative. Appreciate the review and opportunity to earn your business. -Justin Harmon (Dealer)

October 13, 2021

Excellent service! Scheduled visit two hours in advance and our sales rep (Tucker) had a video sent to ensure I did not waste a 2 hr trip to the lot. Tucker had a great personality and ensured we were sat More

by Odyssey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Detweiler
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Oct 15, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for highlighting the videos. Management sets a high expectation for sales reps to utilize welcome videos in order to introduce themselves and show you the vehicle of interest. Tucker has done a good job hitting that bar and happy to see customers mention it. Hope your new vehicle treats you well for many years. -Justin Harmon (Dealer)

October 12, 2021

Great experience, quick and friendly sales. Great deal and the salesman was very knowledgeable with the product. More

by Applegatelane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker detweiler
Report | Print
Oct 15, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tucker has picked up the process and product knowledge faster than most and appreciate you highlighting that. Let us know if there is anything we can answer or assist you with as needed. Thank you! -Justin Harmon (Dealer)

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