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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,262 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

November 18, 2021

This was a great experience, Zak was fantastic and everything was taken care of quickly. More

by Maryoh355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak
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Nov 19, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you! Very excited to see Mr. Carrabine's effort to learn and grow his job into a profession. In this business the effort means a lot more than experience and although we have some younger folks in the drive, I see a lot of potential and push. Thank you again Mary for your business and taking the time to write. -Justin Harmon (Dealer)

November 17, 2021

Ur sale guy was awesome, understand what I wanted and work on getting it! I use him every time More

by Chrissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
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Nov 17, 2021 -

Chrissy responded

I only use the sale guy that help me!

Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that Xavier is your official vehicle liaison. He has a few customers that refuse to work with anyone else and that's a strong compliment. Glad to hear everything worked out. Thank you for your business! -Justin Harmon (Dealer)

November 16, 2021

Xavier is the man to go to!! He worked with my bad credit and made it work the first time. No time wasted here More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
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Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks John. Glad to hear the visit went smooth with Xavier and hear to assist as needed. Enjoy your new ride! -Justin Harmon (Dealer)

November 16, 2021

Dealer experience was excellent. Chris Day was very helpful, went out of his way to respond to our needs and inquiries. Would recommend him to anyone looking for a new or used vehicle. More

by pjpoodie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Day
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Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We have seen a good deal of Chris Day compliments and love seeing them. Appreciate the business and review! -Justin Harmon (Dealer)

November 12, 2021

Great customer experience. All of my concerns were addressed and expected time frames were made clear as well as next steps. I hesitated between rating 4 or 5 stars, as I did not receive the vehicl More

by brian.m.brewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
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Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the comments Brian. Huge issue for me that customers are not receiving the multi-point. Even if there are no recommendations, it's essential to communicate this with all customers. Thank you for the feedback! -Justin Harmon (Dealer)

November 08, 2021

I absolutely love your service department. Cody is very knowledgeable and took the time to explain everything and answer all my questions. I give 100% customer satisfactory. More

by Carolyn Moghrabi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody/ service dept
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Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear that Carolyn. Cody has been stepping up for the last couple months and thrilled to hear customers feedback that supports the efforts. Have a great weekend and thank you for the business and taking the time to write! -Justin Harmon (Dealer)

November 03, 2021

Excellent experience! I will definitely be back in the future. I got an oil change and it was done quickly. The lady I talked to was very nice. More

by Corey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Long
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Nov 08, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Perfect, thank you Corey. Happy to have Robert as part of the team and good to hear he is representing the company well. -Justin Harmon (Dealer)

November 03, 2021

Quick service. Charles was helpful and kept me informed via text. Very nice job Thanks More

by Michael.riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles. Cleaning staff thanked me for coming. In
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Nov 08, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very glad to see this. Express Lane is very important to us at Bob Caldwell and the feedback is well received good, bad or indifferent. These are the types of customers we are unaware of the customer's satisfaction and reviews like this Michael allow us the information to manage. Thanks you for the business and review! -Justin Harmon (Dealer)

November 02, 2021

The young man who waited on me was pleasant and explained everything to me. He was patient and answered all my questions. More

by Irene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Darrough, Dino Westerfield
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Nov 08, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Irene and happy to hear Dino was easy to work with. Hope you found the time worth while. -Justin Harmon (Dealer)

October 31, 2021

Worked with Jay Powers on my recent purchase and he was a pleasure to work with, very knowledgeable and professional. A great asset to the company. More

by dcDarin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Powers
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Nov 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Agreed! Takes a lot of courage to jump industries but with Jay's effort and determination his chance of failure is virtually impossible. Happy to hear his customer's feel the same. Thank you for your business and taking the time to leave a review. -Justin Harmon (Dealer)

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