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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,262 Reviews
Call Dealership (614) 888-2331
View Awards

1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

March 23, 2022

Great service! Rob was a great help! He listened to everything I had to say. Wait g time for an oil change and tire rotation was done before I knew it. Waiting ar More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Long
Report | Print
Mar 26, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Rose for your kind words and happy to hear Rob was able to assist. Have a great weekend! -Justin Harmon (Dealer)

March 17, 2022

Very happy with the service I received. Great price on tires installed and balanced. The savings covered the cost of an alignment and oil change. More

by Richard S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Long
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Mar 21, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback Richard. We pride ourselves on being competitive with our pricing. 2-3 times a year we price shop dealerships and independents to ensure we are not the highest or lowest and make our best effort to bring the value of the service by means of quality. Hope you had a great weekend and thank you for the business and taking the time to write. -Justin Harmon (Dealer)

March 12, 2022

Cristiano was a great help today! He was very respectful, knowledgeable, and made the process easy. Happy to do business with him. More

by Hello
Recommend Dealer
Yes
Employees Worked With
Cristiano Dos Santos
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Mar 16, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the review. Cristiano is new to Caldwell but no stranger to the industry. Warm comments like this certainly help with making a job into a profession. Thank you for the review and opportunity to earn your business. -Justin Harmon (Dealer)

March 11, 2022

Cody was very professional and friendly. The guys did a good job servicing my jeep. More

by Amber Looser
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
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Mar 16, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Amber for trusting Caldwell with your vehicle and thank you for the "thumbs up" review. Much appreciated. -Justin Harmon (Dealer)

March 06, 2022

Was easy. Everyone was polite and courteous and helpful. I would recommend this dealership. Absolutely ! More

by dlfaires
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kiehle, Dino Westerfield
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Mar 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great! Love to hear when the sales staff comes off as friendly and professionalism. Appreciate the feedback and the business and hope to see you again. -Justin Harmon (Dealer)

March 01, 2022

Poor quality of overall service. Service representatives are not fully able to communicate the information from the technicians/mechanics causing confusion in what the initial concer More

by myepurpose78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alicia in Service
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Never like to hear this and happy to get involved (since the review was from today). Please feel free to reach out 614-880-2824 is my direct number or justin@caldwellchrysler.com. Even if issue is resolved, I would love to hear some detail in order to fix any issues that may affect future customers. Sorry for the hassle and here to help if you ever need anything. -Justin Harmon (Dealer)

February 28, 2022

Very couteous and professional. Text communication is frequent and thorough. I appreciated Cody and Charlie keeping me up to date with the work on the car. More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody and Charlie
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear you were overall happy with the communication. It's usually the number 1 criticism of service is availability and communication. Glad to hear these two were able to double team the effort. Appreciate the feedback and business Jim! -Justin Harmon (Dealer)

February 28, 2022

Really fast. Very transparent. Worked with Chris. He was awesome. Would definitely recommend. Will be back for years to come. More

by j.wilson1216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Day
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the endorsement and would agree Chris is a good communicator. I hear him repeating to customers what he plans to do and a very professional and well rounded young gentleman. Thank you for the review and business! -Justin Harmon (Dealer)

February 27, 2022

Abe was excellent! Enjoyed working with him, not pushy! We will be back, when we do we want to work with Abe. More

by cotc100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see Abe make the 5 star board within his first 30 days of employment. No stranger to the business and fitting in well we are proud to have him represent the company. Thank you for the review and business. -Justin Harmon (Dealer)

February 26, 2022

Damon was an EXCELLENT communicator and truly went above and beyond to ensure everything got done More

by ragwort_mealies0w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon; Sam
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hope to continue to see more of these but Damon deserves it. Lead the the department last month with Customer Service. Thank you for your business and review! -Justin Harmon (Dealer)

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