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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,317 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,317 reviews

September 26, 2024

Very clean and very good service. I am really glad we chose this dealership to buy from! More

by Nicole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
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Sep 27, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Nicole! Glad to hear your visit was a positive one and we really appreciate you taking the time to highlight the experience. -Justin Harmon (General Manager)

September 26, 2024

They pulled magic for us to own a wonderful new car. Miles did a great job keeping us in the loop of offers and wanted us to be taken care of. More

by Butlerm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray (5 stars), Dino Westerfield
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Sep 27, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see and than you for taking advantage of some brand new incentives recently offered from the factory...long overdue. Appreciate the business and review! -Justin Harmon (General Manager)

September 22, 2024

Camille was great! I do not like reviews, especially where I have to write them. More

by Sean
Recommend Dealer
Yes
Employees Worked With
Nick Brown, Camille Dephillips, Derrick Philson
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Sep 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well we appreciate the effort Sean. Glad to hear everything went smooth! -Justin Harmon (General Manager)

September 17, 2024

Fixed my problems with my exhaust (warranty work) took care of it all with a fast turnaround time More

by jsimms1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod
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Sep 18, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's what we like to hear. More than ever service has been plagued with terrible parts control from the factory. It is not unusual for us to see half the parts requested on backorder and that makes for a bad experience for the customer. Thrilled to hear that this was not the case for your repair and appreciate you taking the time to highlight Rodney and the shops efforts. Have a great week! -Justin Harmon (General Manager)

September 11, 2024

Rachel followed up on my online search for used Honda Ridgeline s with an invitation to come to the dealership and look over/test drive vehicles. They were flexible about my timing of a visit, returning More

by sueschmitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Tammy
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Sep 14, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Rachel has really picked up product knowledge and process way faster than the average salesperson. Clearly talented and so far not a single bad comment from her customers. Thank you for the feedback and appreciate the opportunity to do business! -Justin Harmon (General Manager)

September 10, 2024

Jorge Vergara was very help any informative with my vehicle purchase I would definitely recommend shopping with him a and Bob Caldwell automotive More

by cesimsrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Vergara
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Sep 11, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you very much! Very impressed with Jorge. His attendance and consistently top level of service toward his customers is very evident and reviews like this cements that opinion. Hope your new purchase treats you well for many years to come. Thank you for your business and review! -Justin Harmon (General Manager)

September 10, 2024

Thank you Tim Diddle and the Bob Caldwell team for getting me into a safe reliable vehicle. Tim was knowledgeable and professional as was everyone I dealt with at the lot. More

by latrayhill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Ethan Fisher
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Sep 11, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim is no stranger to good reviews and there is no such thing as too many. Glad to hear the vist went smooth. Thank you Latray for your business and feedback! -Justin Harmon (General Manager)

September 09, 2024

The internet lied to me to get me in the door. I specifically told him I needed a payment of $550 and explained what i would be trading in and all details. He said "Now that I can work with, when More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Plas, David Smith
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Sep 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Mike, I'm sorry if you felt that we were trying to lie to get you in the door. Since you already asked for an 84 month 7% interest, that payment is $650 per month and a calculator can tell you that. The trade in is obviously the kicker and we don't know what a trade is worth until it's here and we appraise it. $5000 in equity would get you the $550 payment you were looking for. Obviously we could not come to that number and I'm sorry that you feel that your time was wasted. Best of luck! -Justin Harmon (General Manager)

Sep 09, 2024 -

Mike responded

I have the email where I said if you could get me 4% interest we could make it work for my needs. You quoted me over 7% interest actually. The 7% was what I stated I could get from my personal bank. Whatever makes you guys feel good about the situation you just go with that. I wasted five hours when you guys should have said no way we can get that close. Don’t get me in the door and try to find a used truck for that payment price point. I specifically was asking about a certain truck.

September 05, 2024

Pleasant experience. ... Miles Ray was an outstanding sells representative who helped us out a lot with purchasing a truck. More

by Mykal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray get 5 stars
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Sep 06, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's really great to hear Mykal. 2 5 star reviews in the 1st week of the month shows he is really locked in to making this a solid month. Thank you Mykal for giving Miles an opportunity to earn your business and taking the time to endorse the transaction. Have a great weekend! -Justin Harmon (General Manager)

September 05, 2024

Miles is a great salesman very helpful and clear would def recommend him to any and everybody I can More

by trynyty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
Report | Print
Sep 06, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Miles, albeit newer to Bob Caldwell has received quite a few positive compliments from his direct supervisors and happy for his growth in the position. Obviously the true test to his success is customer feedback like this. Thank you for the feedback and business! -Justin Harmon (General Manager)

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