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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,262 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

April 25, 2022

Jay came in on his day off. Everyone we encountered were pleasant, offered us beverages. Most important, no one was pushy or rude. Thanks to all! More

by teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Powers
Apr 28, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

I love it Teresa! It's one of the most important things for me to hear that Jay and the team were not pushy. Reviews like this mean a lot to everyone here at Caldwell and we very much appreciate the opportunity to earn your business! -Justin Harmon (Dealer)

April 21, 2022

good afternoon my name is Javiera del campo, a few weeks ago you contacted me about a bad review I did, I tell you that a week ago I took my car because the Airbag light was on, They charged me 347.21 for a More

by Javieradelcampo93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zak
Apr 22, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Javier, trying to find your contact information in the system to reach out and remedy this situation (or at least get details) as soon as possible. My direct contact info is justin@caldwellchrysler.com or direct line 614-880-2824. Very sorry for any inconvenience and very sorry for any inconvenience. If we did anything wrong, I promise we will make it right. -Justin Harmon (Dealer)

May 06, 2022 -

Javieradelcampo93 responded

I sent you an email two days ago and you still haven't answered me, I hope you read this and you can solve my problem, I will have to pay again to fix the same airbag light on, without you having solved me when I paid the first time, is that fair?

April 18, 2022

Very professional. Waste little time. Customer service were amazing. No doubt Bob Cadwell is of one of the best car dealership in Columbus. More

by adwoabayaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Apr 22, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Strong comments and a great way to wrap up the week. Appreciate you taking the time to share. -Justin Harmon (Dealer)

April 18, 2022

Cristiano James Great to work with, informative on the information of the car. Worked with a purpose to get me what I need and help me leave in a timely manner. More

by Aaronprice22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 22, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it Cristiano. Our goal is to have everyone feel the same way. Thank you for your business and taking the time to provide feedback. -Justin Harmon (Dealer)

April 13, 2022

Savannah Marcum was very attentive to my needs. All 10s :) Very nice experience and people! More

by Meganwolff1st
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcum, Savannah
Apr 16, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Megan and thrilled to hear Savannah has been well received with her most recent change in position. Glad to hear it worked out and appreciate your business. -Justin Harmon (Dealer)

April 11, 2022

Purchased my ram 1500 bighorn with no hassle and timely service. Couldn’t be more happier with the support Shannon and Mike gave while ordering and completing the sale. More

by kdlyles08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Apr 13, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Proud of Shannon to take the leap from BDC to sales. Wish the best for her and encouragement like this only helps her (and Bob Caldwell's) momentum. Thank you for the business and review! -Justin Harmon (Dealer)

April 11, 2022

We bought a pre-owned Grand Caravan. Shannon Schuyler was our sales rep and was wonderful. Very, helpful, friendly and easy to work with. Great sense of humor! Steve in finance was extre More

by ddscottRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Apr 13, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks you for the kind words and appreciate you mentioning the "no pressure". It's very important to me and management that everyone should ask for the sale but listen to the customer's response. Not all deals are possible and pressuring customers is not a long term solution. Thank you for bringing it up and appreciate the business and review. -Justin Harmon (Dealer)

April 09, 2022

Cristiano was a great salesman. He was friendly, courteous and helpful. He was my deciding factor in buying from this dealership. More

by Bert300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dos Santos, Cristiano
Apr 13, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that Cristiano was able to help and appreciate your business Bert! -Justin Harmon (Dealer)

April 08, 2022

The staff did an awesome job treated me respectfully and had my vehicle finished in a timely manner More

by Dwest25w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Rob was able to meet your expectations. Hope you have a great weekend. -Justin Harmon (Dealer)

April 08, 2022

The people at Bob Caldwell are very nice and did excellent service. My Jeep was fixed on time More

by Danmazik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Powers
Apr 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear this especially that a sales associate was able to make an impact regarding a service concern. Thank you! -Justin Harmon (Dealer)

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