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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,262 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

July 28, 2022

Excellent Express service! Went in for an oil change and tire rotation, and my Jeep was ready so quickly! Service manager very helpful, great customer service all around- would More

by Ann M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Carrabine
Jul 29, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's nice to know that even on the more simpler services offered like an oil change that the experience still matters. Thank you Ann for highlighting your experience Zach and the crew. Glad to to hear everything went smooth. -Justin Harmon (General Manager)

July 27, 2022

Had a very pleasant experience and staff was extremely helpful and nice. Josh Sheppard was my salesman and took great care of me and no high pressure sells. I would definitely recommend to my friends and More

by dale1967dc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
Jul 29, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the information. Josh has proven to his coworkers and everyone here at Bob Caldwell that he possesses the talent and discipline to be the face of Bob Caldwell and continues to represent the company well. Thank you for highlighting Josh's effort and thank you for giving Josh and Bob Caldwell the opportunity to earn your business. It's very much appreciated. -Justin Harmon (Dealer)

July 27, 2022

Courteous and very helpful from the time I walked into the door. I’ll be bringing my car here for future service. More

by bmack224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 29, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everyone was courteous. Very important trait for any customer facing business. Appreciate the feedback and business. -Justin Harmon (General Manager @ Bob Caldwell Automotive)

July 25, 2022

Kali Hutchinson was so nice, knowledgeable and accommodating in buying my truck and I thank her for working so hard with me to get it at a great price. Thank you again Kali for ending my long sear More

by greywolfruns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kali Hutchinson
Jul 25, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Kali made the car buying experience a positive one. Very fortunate to have Kali on the team as this is not an abnormal response from her customers. Thank you for the opportunity to earn your business and taking the time to write and review. -Justin Harmon (Bob Caldwell Automotive General Manager)

July 23, 2022

Very professional, cost effective, do excellent job, honest, they put their customer’s value first More

by Ahmad Oudeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Tucker Detweiler, Abe Buentello
Jul 25, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Ahmed and appreciate you acknowledging the efforts from Dino, Abe, and Tucker throughout your journey. Hope the new vehicle treats you well for many years to come. Cheers! -Justin Harmon (General Manager)

July 22, 2022

Everyone we encountered was super friendly and helpful. Our sales person, Shannon, was the absolute best! When we spoke with her it was like we were speaking to an old friend! She went out of her way to ge More

by carriemac05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Jul 25, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Shannon is a very easy person to get along with. Extremely social and happy to see her transition from BDC to sales where she gets to interact with customers in person. That said, better to hear from you Carrie (as a customer) than from my perspective. It means a lot to the staff and management for customers to take the time to provide feedback. Whether it be good, bad or indifferent, gives us an idea where we need to focus our attention and other areas that are running smooth. Thank you for giving Bob Caldwell Automotive an opportunity to earn your business and taking the time to provide a review. -Justin Harmon (General Manager)

July 18, 2022

My 2021 Jeep Gladiator had a recall regarding a power control module software. The dealership gave me a loaner vehicle while they took care of the recall: The recall was taken care of the same day. The s More

by dino1961
Recommend Dealer
Yes
Employees Worked With
Cody (Service Department$
Jul 20, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback Dino and happy to hear all the pieces fell in place. For other potential customers, we have loaners for anyone that needs a recall completed, needs a warranty repair, or even a service contract repair done. Thank you Dino for applauding Cody's efforts and we appreciate you business. -Justin Harmon (Bob Caldwell Automotive General Manager)

July 16, 2022

Excellent customer service and super friendly. 100 percent honesty and answered all the questions we had. More

by Ian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kali Hutchinson
Jul 20, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Honesty and Integrity is a very important foundation for the organization and those that work here. Even if we asked Kali to be dishonest, she wouldn't. Thank you Ian for the opportunity to earn your business Ian and review! -Justin Harmon (Bob Caldwell Automotive General Manager)

July 15, 2022

The entire sales staff was great; friendly, patient, informative and super fast processing paperwork. Dino is a super sales person, and Id recommend anyone shopping there to ask for him. More

by johnphillips211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jul 20, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you John for the solid review and appreciate the kind words regarding Dino's efforts and dealership endorsement. Appreciate your business. -Justin Harmon (Bob Caldwell Automotive General Manager)

July 15, 2022

I always get great service there and friendly. I would highly recommend them to family and fiends. More

by teresasmith392@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 15, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Tereasa from everyone here at Bob Caldwell. Glad to hear Cody was able to make your experience a good one and we will do our best to keep that consistent for future visits. Cheers and have a great weekend. -Justin Harmon (General Manager)

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