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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,262 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

August 12, 2022

Everyone was very friendly an knowledgeable about what they had on the lot Dino was a big credit to bob Caldwell More

by Daveybrian003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Aug 13, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Davey and yes, Dino certainly takes his job serious and very knowledgeable of the product. Appreciate the recognition and opportunity to earn your business. -Justin Harmon (General Manager)

August 09, 2022

Kali Hutchinson was very helpful and made us feel at home. As always we are very happy with the service we received. We have purchased three vehicles from Bob Caldwell in the past two years and have alw More

by Schooleys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kali Hutchinson
Aug 13, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very appreciative to the business you have provided Bob Caldwell and the folks that depend on customers like you to provide for their family. In addition we very much appreciate the kind words and will continue to make the best effort to keep the streak going. Cheers and hope your weekend finds you well! -Justin Harmon (Bob Caldwell Automotive General Manager)

August 05, 2022

Great process, no hassle, very helpful going back next car Night and day difference from other dealers for same vehicle More

by memlich1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Been a while
Aug 08, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that the turn around was to your liking. These folks make a great effort to help turn around time and although sometimes delays are unavoidable, happy to hear you were satisfied. Have a great week! -Justin Harmon (General Manager)

August 05, 2022

They worked diligently on my requests to find me the right car at the right price and the right financing. Thanks Bob Caldwell dealership in Columbus! More

by Mortimerdrive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Detweiler
Aug 05, 2022 -

Mortimerdrive responded

Great job Bob Caldwell dealership!

Aug 08, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Mortimer and glad to hear Tucker was able to set the stage. Hope your Jeep treats you well for many years to come and please let Tucker or any of us at Bob Caldwell know if we can be of further assistance. Cheers. -Justin Harmon (General Manager)

August 04, 2022

Shannon was awesome at helping me find and buy my vehicle and I’m very happy with my new wheels. I highly recommend her and the Bob Caldwell dealership. I will go back for my future purchases. More

by Heather S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Aug 08, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Although Shannon is only in her 4th month of selling vehicles she has been a great BDC agent for Bob Caldwell for the prior 3 years. Happy to see her grow in a new area of the business and thrilled to hear that customers (like you Heather) are willing to take your time to compliment her efforts! Thank you very much! -Justin Harmon (General Manager)

August 01, 2022

Well staffed with knowledgeable and helpful salespeople. Easy purchase from start to finish. Will definitely go back to our sales person Kali at Bob Caldwell for our next car. More

by LSOhio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub, Kali Hutchinson
Aug 08, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Yes! Glad too hear Kali represented the product and company well! Thank you for the opportunity to earn your business and leaving a review! -Justin Harmon (General Manager at Bob Caldwell Automotive)

July 31, 2022

I worked with Joe at Bob Caldwell for my service needs on my Jeep Wrangler. He is SUPER professional and I really enjoyed working with him. He was very detailed and Kept me updated consistently during my wa More

by overtime200949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fenstemaker
Aug 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback. I'll be the first to admit, the price for services these days are getting out of hand. We see parts price bumps regularly, training and costs for labor climb at a rate that rivals/ is higher than inflation. That said (and promise this is not a plug) service contracts help all customers lock in today's repair costs and repel the continuous cost hikes and inflation. Also helps customers budget for other expenditures. That said, we have heard this often about Joe and his ability to make any repair (covered or not) a much less painful process. Fortunate to have a representative like Joe as part of our front line working with customers at Bob Caldwell Chrysler Jeep Dodge Ram. Want to thank you "Overtime..." for your business and taking the time out of your schedule to provide constructive info. Have a great week! -Justin Harmon (General Manager)

July 31, 2022

I am very pleased with my experience with Shannon and my entire experience with the Bob Caldwell dealership. More

by Sean W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Aug 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Sean. Shannon had one of her best months and it's great to hear that not only is she upping her game, but that the customers are appreciative of her service. Thank you for taking the time to share! -Justin Harmon (General Manager @ Bob Caldwell Automotive)

July 30, 2022

Shannon was awesome and professional. She was able to answer any questions I had on the truck! More

by masonfraley2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Aug 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the visit was smooth and Shannon met/ exceeded your expectations Mason. Thank you for the business and review. -Justin Harmon (General Manager)

July 29, 2022

I have purchased vehicles from Bob Caldwell previously and didn't know how the experiance could get any better. With Tucker Detwieler as my salesman and his manager Michael Cooper, I found that the purch More

by jay kenimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Detweiler
Jul 29, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's great feedback Jay. Everyone is hearing in the news about possible recession and vehicle sales have taken a big hit this year compared to last. Here in central Ohio dealers are on average down 20% New and Used car sales. That said, and despite lower inventories and customers, that makes each customer's experience that much more important and whether it be good, bad, or indifferent, the info is important. Thanks again Jay for the business and review. Have a great weekend. -Justin Harmon (General Manager @ Bob Caldwell)

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