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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,262 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

September 01, 2022

We bought a Jeep from Shannon. My husband and I really appreciated how she helped answer all of our questions and did not pressure us, nor act as if she didn’t have time to help us More

by George n Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
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Sep 05, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you George and Julie and proud to hear Shannon kept focused at the task at hand and gave you her undivided attention. Appreciate you taking the time to share the experience and giving Shannon and Bob Caldwell Automotive an opportunity to earn your business. -Justin Harmon (General Manager)

August 31, 2022

Nice staff! They get ya in an get ya out. I recommend them for service More

by Ohstfn78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
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Sep 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great, glad to hear Cody and the team were able to assist and appreciate your endorsement. -Justin Harmon (General Manager @ Bob Caldwell Automotive)

August 30, 2022

Very customer focused. Their Service Department was very friendly and helpful with our repair. So glad we bought our vehicle from Bob Caldwell! More

by Tinbryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
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Aug 30, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that Cody was able to help you in Service service. We appreciate your business and taking the time to post! -Justin Harmon (Bob Caldwell General Manager)

August 25, 2022

I don’t know the name of the guy who helped me this morning but he did a great job. Actually looking at my papers his name is Cody More

by moneysines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mudd
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Aug 25, 2022 -

moneysines responded

Great job but Matt the service director said on Saturday he was gonna put something in my file. Originally I was supposed to have my oil and tires done on Saturday but my appointment time got taken away when I had gotten to the dealership. I bought the jeep there so I have 3 free oil and tire rotations this year I just used my second but Matt said he would do something for me in the future!

August 25, 2022

Came in for spare key, staff gave me a quick overview of what was needed and how long it would take, checked that key fob was in stock and had my in out in under 30 minutes More

by rellbg07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
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Aug 26, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always good to hear when the part is in stock. We stock over 1 million dollars worth of parts to help ensure a better experience for the customers and employees here. That's almost 3 times the stock of normal dealers. Glad to hear the service department was able to get you in and out. Appreciate the business and positive feedback going into the weekend! -Justin Harmon (General Manager)

August 18, 2022

Took my Challenger in for service. The entire team was courteous and professional. My direct servicing agent - Cody, completed my check in and reached out to me several times to keep m More

by watson150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody in Service
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August 17, 2022

They are customer friendly and they answered my every question and also made sure that my car was going to be in the best shape possible. More

by oneal07walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kali Hutchinson
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Aug 18, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the kind words and very fortunate to have staff that prides themselves on work ethic and understanding their job. Appreciate the feedback and business. -Justin Harmon (Bob Caldwell Automotive General Manager)

August 15, 2022

Always have a good experience at Bob Caldwell. Joe was super great to work with and kept in touch to let me know what the status of everything was and went out of his way to make sure I had a loan More

by Krissthm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe miller
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August 15, 2022

The salesman was a liar and now I have a vehicle with serveral issues never will purchase here are will I refer anyone More

by Annmarbal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hamerly
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Aug 16, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ann I'm sorry you feel this way. I see you purchased this vehicle last year. I'm not sure without a service contract why you feel that the dealership would be responsible for any mechanical repairs but I'm happy to speak to you personally. Direct number 614-880-2824 or jharmon@caldwellautomotive.com. Thanks. -Justin Harmon (Bob Caldwell Automotive General Manager)

August 12, 2022

Maria and Jeff at Bob Caldwell were super friendly and efficient. They answered all my questions and got me in and out of the dealership quickly, which I always appreciate. More

by marylove192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Maria Vergara
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Aug 13, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the experience went well. Maria and Jeff have the experience here that affords them the ability to answer questions and know the answers. Appreciate the recognition and thank you for the opportunity to earn your business. -Justin Harmon (Bob Caldwell Automotive General Manager)

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