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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,262 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,262 reviews

June 30, 2023

My husband did all the work with Tyler Plas. Everything was nearly complete when I arrived at the dealership and all I had to do was look at the truck and write a check for the down payment. M More

by Dplas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Jul 01, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Super important both husband and wife are agreeing on the vehicle, otherwise it's not a great experience. It's terrible to see when a sales associate (anywhere) shows attention to one and not the other. It's not professional and simply awkward. That said, sounds like you were both happy with your dealings with Tyler and thrilled we were able to make it work and appreciate you sharing with other potential customers. Have a great weekend and holiday! -Justin Harmon (General Manager)

June 30, 2023

I've bought a handful of cars from Lisa over the years. She actually makes the car buying process a good time. Bob Caldwell has a good one with her! Highly recommend More

by MoparOSU
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lisa Miller
Jul 01, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

You nailed it! Lisa is fun and all grins. Hard to not have a fun conversation with Lisa. She has such a positive outlook and thrilled to have her as part of the team! Thank you for sharing your experience with Lisa and thank you "MoparOSU" for providing Lisa and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

June 29, 2023

Excellent & very friendly E. J. Winfrey was extremely helpful & a pleasure to work with & helped me find the perfect car! This is why I went back to this location to buy my 2nd ca More

by dsnider04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
EJ Winfrey 5 stars
Jul 01, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wow, that's powerful and thank you for expressing how important it is to take care of the customer. I'll make sure to share the information with EJ. He is a hard worker and neat to see the hard work payoff. Thank you for 2X your business and taking the time to write! -Justin Harmon (General Manager)

May 30, 2023

The very best service from beginning to end. . Daniel was very kind and patient, very knowledgeable. I was his first sell and he moved mountains to get me the dream car I wanted and kept me at a More

by Challenger life
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
May 31, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Daniel with supporting staff was able to make the visit a worthwhile and positive one. Not a better time than now to be driving around in a new Challenger. Congrats on your purchase and hope it treats you well for many years to come. Thank you for the business and review! -Justin Harmon (General Manager)

May 26, 2023

I can’t thank Jeff, Lisa & Vinny enough for all their hard work, empathy and help in finding a new car. I was in a difficult position and needed a new car. They worked so hard with my particular circumst More

by Cargal101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Miller
May 27, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well thanks Cargal! Always love to see the finance fellas receiving a shoutout! Glad to hear everything was handled in a cadence that was agreeable and all of us are here (even during the Memorial holiday) to answer any questions. Thanks! -Justin Harmon (General Manager)

May 24, 2023

Great staff thru the entire purchasing process. Would definitely recommend visiting. Also a great service department, always courteous and friendly. More

by CMHGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
May 27, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear that everything went smooth. If Dino is assisting that's the typical feedback we receive but still very valuable information to know what areas of the business are working well and what areas are not. Thank you for the opportunity to earn your business and taking the time to provide feedback! -Justin Harmon (General Manager)

May 22, 2023

Great purchase experience, would definitely recommend this dealership for purchasing a vehicle whether it be new or used. Everyone is great to deal with. More

by CMHGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
May 27, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear that everything went smooth. If Dino is assisting that's the typical feedback we receive but still very valuable information to know what areas of the business are working well and what areas are not. Thank you for the opportunity to earn your business and taking the time to provide feedback! -Justin Harmon (General Manager)

May 08, 2023

I was super excited to see a familiar face Joe Miller who is very good . He gives great customer service and that is who I will call when I need assistance. More

by Cakeoftaste
Recommend Dealer
Yes
Employees Worked With
Joe miller
May 11, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Lucky to have the wealth of knowledge that Joe has in the service drive. There is a reason why he is in the #1 seat. Thank you you for highlighting your visit and really appreciate you taking the time to write. -Justin Harmon (General Manager)

May 06, 2023

Vine con maria Vergara a comprar una troca y se la recomiendo me ayudo bastante. More

by Huval Álvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria vergara, Maria Vergara
May 11, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Emocionado de escuchar que su visita transcurrió sin problemas y aquí para ayudarlo con cualquier problema o pregunta que pueda tener. ¡Saludos y espero que la primavera te esté tratando bien! -Justin Harmon (gerente general)

May 05, 2023

The whole buying experience from start to finish was the best I’ve ever had. From the young lady who first checked my messages and responded right away. To Lisa the crazy Mopar lady which got right on the More

by Revolution45506@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa
May 06, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great feedback and thrilled to have Lisa as part of the team! She has been such an inspiration and mentor for the newbies and giving the veterans a run for their money! Glad to hear everything ran smooth during you visit and we are all here to help as needed. Appreciate the kind words and hope you enjoy your weekend! -Justin Harmon (General Manager)

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