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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,339 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,339 reviews

December 13, 2024

Katie, Nick and Tim made our car selection and purchasing experience a pleasant one. So much so we returned for two more vehicles. We would highly recommend this dealer to anyone considering purchasing eit More

by Mattoxk2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Kapiane, Timothy Diddle, Nick Brown
Dec 14, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always satisfying to see a team of folks that assist with a customer's needs. Glad to hear they were all on their A game for your needs. Thank you very much for the business and taking the time during the busy season to recognize their efforts. Goes a long way! -Justin Harmon (General Manager)

December 10, 2024

I Feel Like Tyler Was Great, He Awnser all My Questions An Help Me Get Into A New Car Thanks More

by Day-Gotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Dec 11, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the business and feedback. Starting as of yesterday Tyler was just promoted to Finance Manager. Look forward to seeing what he is capable of....he has earned it! -Justin Harmon (General Manager)

December 09, 2024

Nice service. Helped walk me through the entire process of buying, selling and finance. Highly recommend More

by paulintm1027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Dec 11, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim continues to better his craft. Very likable guy with tons of energy, his product and process knowledge continues to grow with his experience. Glad to see him receive some credit and great to see his sales increase. Have a great holiday season Paul! -Justin Harmon (General Manager)

December 04, 2024

Fast and great service with no appointment. Friendly staff, nice and clean waiting room with snacks and drinks. More

by Rasul Ilyasov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery, Cody Mudd-Curtis
Dec 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Good to see the cleaning folks receiving a shoutout. Hard to keep a 56 year old building clean but nice to hear the compliments. Thank you for your business Rasul and appreciate you taking the time out of the busy season to commend the service team's efforts! -Justin Harmon (General Manager)

December 04, 2024

Tyler was so helpful. He made sure we had a good experience. He was not pushy or aggressive selling. He helped sinc my phone to my new ride. I love my new ride More

by Kayliebug74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Dec 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Kaylie. Tyler continues to prove he knows what he is doing and reviews like this supports that. Thank you Kaylie for giving Tyler and Bob Caldwell an opportunity to earn your business and thank you for the 5 star review! -Justin Harmon (General Manager)

December 03, 2024

My sales person was Rachel, she made sure we left with a good deal and a good car! 10/10 recommend. More

by jadn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

On a heck of career path and thrilled to see Rachael continue to prove her worth month in and month out. Thank you Jadn for the business and it's got to feel good getting the car shopping completed before the craziness the holidays bring. Glad to hear the deal went smooth and thank you for taking the time to review! -Justin Harmon (General Manager)

December 02, 2024

I haven't had a more pleasant experience with any other car dealership in all my 60 years. I was greeted at the door by a salesperson named Katie. Warm and friendly, she introduced herself and asked how sh More

by Tonya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie, Scott Staats
Dec 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story Tonya and it's employees like Katie that make my job much easier. Finishing only her 2nd full month here at Caldwell it's clear that Katie is the real deal.....but more importantly, the feedback, like yours Tonya, let's us know that she is doing the right things for the customers. Means a lot to get the feedback Tonya. Thank you for the business and your review! -Justin Harmon (General Manager)

November 30, 2024

The worst dealer on earth. I was there for oil change but I left with a massed up car that they could not fix. All light on the dash came out and they had couple of days and th More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Swartz, Todd Montgomery, Cody Mudd-Curtis
Dec 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to see your review. After speaking to the service manager I understand that your vehicle has quite a few issues and certainly not the result of an oil change. I can assure you we do not cause issues to vehicle while in the shop and if we make a mistake, we will always make it right. -Justin Harmon (General Manager)

November 29, 2024

Very impressed with the service done and people very nice and helpful. I will continue to bring my car in for service in the future More

by tiltlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Dec 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Linda. Very happy to have Rodney as part of the team. His professionalism is not something he turns off when punching out, a genuinely nice person. Appreciate the business and the kind words Linda. -Justin Harmon (General Manager)

November 24, 2024

Very nice well maintained. Sales was great would recommend if they have something you are looking for!!! More

by James Gabbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Nick Brown
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