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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,316 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,316 reviews

October 24, 2024

Miles was attentive and knowledgeable throughout the entire purchasing process. Concerns were addressed quickly . Very positive experience. More

by Sshepard79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
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Oct 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it SShepard79. Miles continues to polish his process and always happy to hear it's well received. Thank you for the business and taking the time to leave a review! -Justin Harmon (General Manager)

October 24, 2024

Honest and straightforward. My sales consultant was personable without being pushy. Will come back here if I’m in the market for another car. More

by so1307
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Scott Staats
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Oct 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for highlighting the experience. Really proud of the team (including Dino and Scott) working hard everyday to represent the company and product well. The business has gotten more difficult with the economy in general (price of vehicles, interest rate, inflation), but folks still need vehicles and we want to have the opportunity to help. Appreciate the opportunity and taking the time to write. -Justin Harmon (General Manager)

October 21, 2024

Helped me find something that was right for me. Monthly payment, size and options and overall great service More

by Autumn.pauley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
Report | Print
Oct 21, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Autumn! Truly the goal to make the experience as painless as possible, happy to hear Miles was able to accomplish that for you. Hope the Fall is treating you well and thank you for the business and review! -Justin Harmon (General Manager)

October 19, 2024

Cory is very great . Please to meet and friendly . Helpful. Would recommend. Great customer service More

by Lalaina.hearndon
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cory Brown
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Oct 21, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Man, this guy came out of nowhere! Cory started here litterally les than a month ago and never have I seen someone immediately sprint from the day he was hired. Number 1 in sales this month by 4.5 vehicles and averaging .92 cars sold per day. Fortunate to have someone with the work ethic he has. Thank you Lalaina for highlighting his efforts. If the stats mentioned earlier did not sell us on him, your review certainly does. Appreciate your business and taking the time to leave a 5 star review! -Justin Harmon (General Manager)

October 17, 2024

They seem to be somewhat disorganized. There seemed to be many employees wandering around with nothing to do. The communication concerning our purchase could have been better or even giv More

by Trainman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Report | Print
Oct 18, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback. Biggest Pet peeve and something that appears to be plaguing all businesses, shear laziness. I can't stand it! We talk about it constantly and unfortunately had to let quite a few people go because they just want to bury their face in their phone or computer. We will continue to stay on top of this and I appreciate you taking the time to express your observation. -Justin Harmon (General Manager)

October 17, 2024

Cory was very helpful, kind and patient with me. Definitely recommending him and the dealer ship to my friends and family More

by Dejour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory brown
Report | Print
Oct 18, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Really helps that Cory has been in virtually every customer facing position in a dealership including but not limited to sales manager and service advisor. Very happy to see that his background has helped him with his execution. Running in 1st place in his first full month and happy to see it. Thank you Dejour for taking the time to highlight the experience and appreciate the opportunity to earn your business. -Justin Harmon (General Manager)

October 14, 2024

The car buying experience was streamlined and buyer friendly. I was helped with my financing and trade in vehicle. I would recommend and buy again at Bob Caldwell. More

by anthonygundrum1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Oct 16, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Anthony! Hopefully you will not need to trade your vehicle soon but we would love to re-earn the business when the time comes. Thank you for the review and hope your October is going well Anthony! -Justin Harmon (General Manager)

October 14, 2024

Our experience was really great! Tim Diddle did a great job at getting a deal done for us! We appreciate everything he has done! More

by paulsmash75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Report | Print
Oct 16, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Diddle is a hustler! Thank you for giving Tim and Bob Caldwell the opportunity to earn your business Paul. Glad to hear everything went smooth and we will be here when and/ or if you need anything. Cheers! -Justin Harmon (General Manager)

October 11, 2024

Great service and fast buying process! Miles was fantastic, always keeping in touch and helped find me what I wanted. Very polite and respectful young man. Would recommend them. More

by Yassermurib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
Report | Print
Oct 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Alright, Miles is in the 5-star club this month, great to see. Thank you for recognizing Miles' efforts and happy to hear the entire process went smooth for you. If there is anything we can do, we'll be as need. Thank you Yasser for your business and taking the time to commend Miles and Bob Caldwell. -Justin Harmon (General Manager)

October 10, 2024

Derrick was wonderful to work with! He was very courteous, helpful and knowledgeable. He made the car buying process really easy and enjoyable. This was our best car buying experienc More

by Stephanie Hawk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Brown, Derrick Philson
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Oct 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great review Stephanie. Glad to see Derrick on a 5 star review. He has such a energetic and positive outlook and want to see his efforts and want turn into success. It's folks like you Stephanie making this possible. Thank you for taking the time to endorse the visits and thank you for choosing Caldwell to help you with a new vehicle! Have a great weekend! -Justin Harmon (General Manager)

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