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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,362 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,362 reviews

December 10, 2023

Excelente atención , buen servicio , amabilidad, confiable , eficaz , excelente información … precios accesibles puedo recomendar con total confianza en general a cualquier cliente gracias al vended More

by hluisarmando845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Fereira
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you very much! Jose has been an excellent addition to the team and we are thrilled with his progress as he continues to become more comfortable with the process and with his customers. Thank you for your business and review! -Justin Harmon (General Manager)

December 10, 2023

Got the work done earlier than expected and my vehicle seems to be running fine More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Some repairs require less time than others but happy to hear it was an in and out repair and pleased with the outcome Michael. Appreciate the business and really thank you for taking the time to review. -Justin Harmon (General Manager)

December 10, 2023

All the people we dealt with were very knowledgeable and answered all of our questions. Tyler and John were so much fun to deal with!! Great experience! More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Phillips, Tyler Plas
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya thanks Tim. Tyler has really found his sweet spot. Better understanding of the products and way more comfortable with the process. It's fun watching these younger guys not only learn the business, but put a little bit more money in their pocket and make for a happier customer. Thank you for the review and the business Tim! -Justin Harmon (General Manager)

December 10, 2023

Friendly and accommodating, I live much closer to a different dealership, worth going further for service! More

by Shelli4b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone is so friendly!, Todd Montgomery
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That means a lot Shelli. We are getting ready to onboard a well known Service Director that should take us to even a better customer service. Look forward to seeing if we can do better but appreciate your kind comments and business. Have a great last couple week of the year Shelli! -Justin Harmon (General Manager)

December 09, 2023

María was very patient and helpful in us finding a car and everyone one working on the days we came in were very helpful, thank you, More

by Karinafp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Karina for allowing Maria an opportunity to put you in a vehicle that works best for you and your family. It's wonderful when a deal comes together and everyone is happy. Cheers and have a wonderful end of the year! -Justin Harmon (General Manager)

December 09, 2023

Muy atentos y muy amables, fue un verdadero placer hacer una compra con ellos 🤗 se los recomiendo More

by Leticia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate your business Leticia and what a great chore to check off prior to big holidays coming up. Cheers! -Justin Harmon (General Manager)

December 08, 2023

Was ok, very professional. Just took too long to make a deal. Think it could have been faster. More

by FD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Plas, Nick Brown
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback and we apologize that it took longer than necessary. That said we appreciate the opportunity to earn your business and will take the comments back to the managers for review. -Justin Harmon (General Manager)

December 08, 2023

Maria Vergara is a great seller she did help me out to get my new car More

by bryanrivero0397
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Report | Print
Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Bryan, thank you for recognizing Maria's efforts. She is always working whether she is here or not and we are fortunate to have her as part of the team. Thank you very much for your business and review! -Justin Harmon (General Manager)

December 08, 2023

First contact was polite and professional. Dino Westerfeild went above and beyond the "customary" ritual that you receive at other dealerships. More

by scottymorris63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Nick Brown
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Scott for acknowledging Dino's professionalism. Dino started off in clothing sales and when he moved to Bob Caldwell he brought all of the professionalism he had learned and really forced everyone here at the store (and others) to step up their game. There is a reason that Dino's name is all over the salesperson of the month plaques. Thank you again Mr. Morris for letting us know that Dino continues to deliver a good product and process. Have a great holiday season and hope your new vehicle treats you well for many years to come! -Justin Harmon (General Manager)

December 07, 2023

The process is efficient and the communication is great. Overall, the experience is adequate for my needs. More

by Awjenkins01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name of the employess
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything was communicated in a manner that was acceptable. Thank you for the business and review! -Justin Harmon (General Manager)

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