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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,362 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,362 reviews

December 28, 2023

The staff was super friendly and very helpful. Kevin made the entire process of buying my new 2500 Ram a breeze. More

by Steve Cremeans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
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Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Kevin is all over the reviews this month and clearly found another gear this month....he has 18.5 vehicles out with 2.5 days left in the month and over 11 5 star reviews just this month. It's unreal and very humbled and proud of his success. Thank you Steve for endorsing Kevin's efforts and overall experience. We appreciate your business. -Justin Harmon (General Manager)

December 28, 2023

Tim was amazing, found me everything a need & stayed with what I wanted to pay. Was so kind to my kids & I. Best experience I had buying a new car. More

by Brookhs12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Brook! Tim has no side agenda other than satisfying the customer in front of him. Very social guy and very likeable. Great to hear you feel the same and appreciate you sharing the experience. -Justin Harmon (General Manager)

December 27, 2023

They fixed several problems with my car, thank you. The problem was that they gave me an appointment for Monday and when the staff arrived they told me that I had to leave the car until Tuesday and it More

by reyespinosa54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
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Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback and what appears to be a forgiving rating based on the experience. We absolutely were overwhelmed with work for the last 3 weeks. There is no excuse ultimately and we appreciate the feedback. Working to get a handful of additional techs and support staff to satisfy the need. Thank you for the business and feedback and we promise to make this a focus. -Justin Harmon (General Manager)

December 27, 2023

Very helpful made the whole purchase process smooth and easy. Will definitely recommend this dealership to others. More

by Darianne Harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the business and review Darianne! Really helpful so we know where are time and effort is most efficient. Thank you! -Justin Harmon (General Manager)

December 27, 2023

Kevin was very professional and helpful. Making this purchase go very smoothly. I will be returning for my future trucks More

by Tsavorite.trucking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Report | Print
Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

The commercial rep is always going to see some action in December but Kevin is taking it to a whole new level! Even this morning he had to miss the 8:30 meeting to pick up a customer from the airport. Cool to say and even better glad to hear that customers like you are satisfied with Kevin and the experience. Thank you and hope your 2024 starts strong! -Justin Harmon (General Manager)

December 24, 2023

Tim Diddle did great with putting me in my dream Chevy Trailboss! We picked one out, but found another with more options that I wanted More

by Arinwann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Report | Print
Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That means a lot to praise the efforts from the team despite not doing business. Thank you for the endorsement and hope your decision was the right one. Appreciate the opportunity and kind words. -Justin Harmon (General Manager)

Dec 30, 2023 -

Arinwann responded

I should have been a little more clear. We, Tim and I, picked out another Trailboss from your inventory. I totally did business with you guys! You guys knocked it out of the park with hsving the trailboss i wanted and got!

December 23, 2023

Friendly staff. Service seems to be thorough and done with quality. Check in process could be a little more streamlined. More

by JDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Report | Print
Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Really appreciate the feedback and this is something we will discuss in next weeks service meeting to make sure the check in process is not too laborious. We appreciate your business JDS and will be sure to continue our focus on customer service. Happy New year! -Justin Harmon (General Manager)

December 23, 2023

Ethan was a huge help! He provided me with a lot of information prior to our visit and was extremely friendly and transparent throughout the process. We are excited for our More

by Jenniringo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
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Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ethan is no stranger to the business however new to Bob Caldwell. Appreciate you Jenni helping Ethan be more comfortable with his new home. -Justin Harmon (General Manager)

December 23, 2023

I was very pleased with my experience with the sales and finanace teams. I would definitely recommend the dealership to friends and family and Dino was an excellent salesman. More

by ken_cosgrave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Report | Print
Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Ken. Word of mouth is so critical and commonly not valued tot he level it should (for good and bad experiences). Glad to hear we are on the right side. Thank you for your business and taking the time to review! -Justin Harmon (General Manager)

December 22, 2023

Friendly staff that went out of their way to help us. It was a smooth and efficient car buying process. More

by hhdanesh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Tyler Plas
Report | Print
Dec 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it! Proud of the staff not only selling a good clip of cars but also keeping the customers happy. Thank you for the review and business! -Justin Harmon (General Manager)

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