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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,316 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,316 reviews

November 05, 2024

Quick service & nice crew! ! I would recommend them to anyone needing work done in Columbus area. More

by Herb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery, Cody Mudd-Curtis
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Nov 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Herb. We have had a new manager here since the start of the year and very proud of the accomplishments. We are receiving double the organic 5 star reviews in service and shows not only in reviews, but manufacture surveys as well. We have always had some talented technicians and nice to know the advisors have upped their game as well. Thank you Herb for the business and taking the time to review. -Justin Harmon (General Manager)

November 03, 2024

They are communicational, very forward and very understanding and had good jokes. Was very respectful as well. More

by joshuajamesoaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Nov 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

I was not aware that Derrick had jokes but that just elevates the already high value he brings to the sales department. Glad to hear you had a good experience Josh. Thank you for the opportunity to earn your business and taking the time to highlight the visit. -Justin Harmon (General Manager)

November 02, 2024

Miles Ray was outstanding. He met us at the door with a smile and a firm handshake which was much appreciated. We went to a dealership earlier in the day and it took over ten m More

by Aksteinbauer13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Ray
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Nov 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ha, great review! We talk about it often with the sales staff. "Don't crowd around a vehicle when a customer parks but every customer needs to be greeted properly and professionally by the time they open the showroom door." It goes both ways. Regardless, happy to hear Miles left a good first impression. We all appreciate the opportunity to earn your business. -Justin Harmon (General Manager)

November 01, 2024

Very friendly, very helpful, I was basically in and out in about a hour/hour and a half tops. More

by mannyrodriguez614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Nov 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Nice, that is super speedy! That's all you Manny. Glad to hear that we were able to accommodate but usually the customer wants to take more time. We are good with whatever the customer wants. Thank you for sharing and glad to hear Derrick was able to help you. Thank you for your business Manny! -Justin Harmon (General Manager)

November 01, 2024

Derrick Phelson is top notch! Always available for questions and super knowledgeable! I am looking forward to making an investment on a new car. Derrick really connects with your More

by jhnejoseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Report | Print
Nov 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick has the energy and drive that you wish upon the best sales people. Glad to hear that is rubbing off when in front of customers. Thank you for your business and taking the time to highlight the experience! -Justin Harmon (General Manager)

October 31, 2024

Derrick was really great to work with, great personality and very helpful had a lot of patience and made sure I was getting into a vehicle that I absolutely loved. More

by Sabrina_McCann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Brown, Derrick Philson
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Oct 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick is most certainly a hard worker. It is not uncommon for Derrick to work days off and clock 55+ hours per week. It's nice to see his work ethic recognized by his customers. Thank you Sabrina for giving Derrick and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

October 30, 2024

Tevin was great to work with. He took his time explaining everything and was not pushy. More

by Sgiannetto25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warranty department
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Oct 30, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear some feedback from Tevin. Never hear anything bad but nice to know when his efforts are appreciated. Thank you for the business and 5 star review! -Justin Harmon (General Manager)

October 30, 2024

Excellent service! Mr. Jorge was very helpful in helping me buy my first car. I would definitely come back! More

by Jael Ulloa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Vergara, Timothy Diddle, Jack Bowshier, Nick Brown, Camille Dephillips
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Oct 30, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Now leading the pack with online surveys and raving reviews we are certainly fortunate to have Jorge as part of the team. Thank you Jael for your business and review! -Justin Harmon (General Manager)

October 26, 2024

Tim was super helpful in showing me the car with a video before driving two hours to check it out. When I got there it was even nicer than expected and purchased same day. They even held my other car a fe More

by Ladkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Oct 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story Ladkins and we appreciate you highlighting the efforts from Tim and the team. Normally we don't hold vehicles (frankly someone inevitably gets frustrated regardless) but sounds like this was the right decision. Thank you for the summary and the business! -Justin Harmon (General Manager)

October 25, 2024

We had a 1st time great experience with the dealer. Meet all our needs Great service More

by Cohavoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Timothy Diddle
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Oct 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Never gets old hearing from happy customers. Appreciate you taking the time to write Cohavoc and thank you for your business! -Justin Harmon (General Manager)

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