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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,353 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,353 reviews

February 27, 2024

It was a drive to get there from where we live but well worth the drive. Dino was fantastic to work with. More

by Chad Smitticus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Chad. We have been selling dozens of vehicles out of state based on the aggressive pricing strategy and welcome those that are willing to take the leap of faith. Glad to hear the trip was worth it. Thank you for the business Chad and appreciate you taking the time to endorse Dino and Bob Caldwell. -Justin Harmon (General Manager)

February 25, 2024

We came not knowing if we could even be approved and Camille was amazing and got us into a great car! More

by Kortney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Dephillips
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Cortney. Camille, not only new to Bob Caldwell, she is new to the industry so happy to have her on board and looking forward to seeing what she can do. Heck of a way to start. Thank you for the business and review! -Justin Harmon (General Manager)

February 24, 2024

Nice work Tim Diddle. Perfect Fast in finance as well. Great job every one. Thanks More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the endorsement Ryan and thank you for the business! -Justin Harmon (General Manager)

February 24, 2024

The service department is great and very responsive. I am very happy with the trailer hitch they installed. Quality work. More

by jessicaesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Jessica you clearly know what you are talking about and although this is not necessarily a difficult install we have seen some terrible (and frankly unsafe) installs. Glad to here our folks received your endorsement. Happy pulling. -Justin Harmon (General Manager)

February 24, 2024

Drove an hour in fresh snow to get the vehicle I wanted. The process was easy and the staff communicated very well. More

by ambercsmitticus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Report | Print
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the adventure on and thrilled to hear the trip was worth the hassle. You must have picked 1 of the total 6 days the roads were bad this Winter. Perseverance pays off. Thank you Amber. -Justin Harmon (General Manager)

February 22, 2024

Good Job Wendy is always very helpful and makes it easy to get my vehicles serviced More

by Jeremie.beckner@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wendy has proven her value based on the amount of positive feedback she receives from her customers. That said, thank you Jeremie for letting us know that Wendy is still on target to make it work. -Justin Harmon (General Manager)

February 22, 2024

I had my Jeep to other dealership and they could not figure out the issue. They figured it out when the other dealership could not More

by iatonnajli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
Report | Print
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's fulfilling and rewarding for our technicians to fix an issue that another shop was not able to. Pleased and fortunate to have the skill set that we do here at Bob Caldwell. Thank you for the business and feedback. -Justin Harmon (General Manager)

February 21, 2024

They always take care of me. The communication is good and they keep me posted on the repairs More

by Brgsfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisvet Rizo, Todd Montgomery, Kevin Watson
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Touching base (even if there is no big update) is the easiest way to gain or lose a customer. Communication is so critical and something we hammer on all of the time. Thank you for highlighting the importance. -Justin Harmon (General Manager)

February 21, 2024

Bob Caldwell is courteous, professional, informative and kind. They treated me with respect and answered all of my questions without hesitation. I am pleased with their service. More

by Smilerealbig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
Report | Print
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Smiling real big is a necessity to help customers (and frankly anyone you encounter) comfortable. Glad to hear the experience was well executed and we appreciate you (and all of our customers) taking the time to leave a review. -Justin Harmon (General Manager)

February 20, 2024

Dino was a huge help with my purchase! ! Super nice to deal with and awesome on the test drive! More

by Forsha2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Vinny Selby
Report | Print
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everyone was respectful and professional during your visit. Hope your vehicle treats you well for many years to come! -Justin Harmon (General Manager)

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