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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,350 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,350 reviews

February 29, 2024

They did a really great job, we really enjoyed working with Kevin, Brad and Jeff. They were all very professional and made it a great experience. More

by Yourpricehomes.llc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad May, Jeff Kiehle, Kevin Adams
Mar 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always nice to hear managers mentioned in the review. They are grinding behind the scenes consistently and seldom thanked for their efforts so appreciate that. Appreciate the review and opportunity to earn your business. -Justin Harmon (General Manager)

February 29, 2024

This is my 2nd purchase from Bob Caldwell. Both great experiences. Jordan did an awesome job. We love our car. Very happy with the service and the car. Will be back for a 3rd in a few years. T More

by T. Flint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bullock
Mar 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Mr./ Ms. Flint for your loyalty to Bob Caldwell. Proof that doing things the right way are rewarded. Thrilled to hear that Jordan was able to step in and continue the trend! He is new to Caldwell but no stranger to the industry and thrilled to see what he is capable of. Appreciate your business and taking the time to provide feedback! -Justin Harmon (General Manager)

February 29, 2024

This Was Not a great experience , I will not be going back. The whole thing was unprofessional More

by sap2569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Mudd-Curtis
Mar 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear this. If I can be of any help or understand what our team did wrong, I'm all ears! 614-880-2824 is my direct extension and justin@caldwellchrysler.com comes straight to my inbox. -Justin Harmon (General Manager)

February 28, 2024

We bought a lot of $$$ on new 2 tires and the tires looked like they were “abused”, not being cared for or used, look like they were thrown on the floor or something like that (I’ve experienced tires r More

by melissa.eichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Watson
Feb 29, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Melissa, very sorry that we did not meet your expectations. I did check to make sure the tires that you purchased were 1) New and 2) specifications for your vehicle and please to tell you that they are. Also happy to see that we were able to provide a discount on those tires. I can assure you money does not come first. This most recent repair you had done yielded no extra income for the company. In regards to repairs after the sale, we price all of our vehicles accordingly and if we do a deal for a customer seldom will pay for additional items after a deal is completed unless there was something missed in inspections. If there are cosmetic issues, we try to address as many as we can prior to a customer purchasing but we do not claim that we can sell every vehicle without exterior wear and tear. It's just not possible after the sale. During the sale, we are able to negotiate this but we make sure that when the paperwork is signed that both parties agree that we owe you nothing and you owe us nothing. That's the only way we have found that the price is negotiated fairly and without additional variables. Hope that you are willing to give us another shot and again apologize if you were unsatisfied with your latest visit. -Justin Harmon (General Manager)

February 28, 2024

Fast and very professional and friendly had my car done with in 30 minutes of getting there More

by d14cole86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Optimal timing. For quick services (air filter, oil change, rotation, wipers) we try to keep the visits to no more than 45 minutes with a detailed inspection but 30 minutes is smoking fast. Appreciate the feedback Cole and thank you for your business. -Justin Harmon (General Manager)

February 28, 2024

I appreciate how kind and polite they were and also an amazing waiting room with food and charger ports and free wifi. More

by Sadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Lisvet Rizo
Feb 29, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear the service visit went smooth and the amenities were well received. Appreciate your business and taking the time to review! -Justin Harmon (General Manager)

February 27, 2024

It was a drive to get there from where we live but well worth the drive. Dino was fantastic to work with. More

by Chad Smitticus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Chad. We have been selling dozens of vehicles out of state based on the aggressive pricing strategy and welcome those that are willing to take the leap of faith. Glad to hear the trip was worth it. Thank you for the business Chad and appreciate you taking the time to endorse Dino and Bob Caldwell. -Justin Harmon (General Manager)

February 27, 2024

Ethan Fisher made our dreams come true at Bob Caldwell automotive. He made the right car for our family work at the right price with absolutely no pressure. Ethan helped us with transparent pricing and ea More

by Sdsmith83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher, Nick Brown
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wow! Made your dreams come true is awesome....and just in time to enjoy while the weather starts to heat up. Thank you highlighting the experience and glad to hear you were able to find the perfect vehicle to fulfill your dreams. Enjoy! -Justin Harmon (General Manager)

February 25, 2024

We came not knowing if we could even be approved and Camille was amazing and got us into a great car! More

by Kortney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Dephillips
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Cortney. Camille, not only new to Bob Caldwell, she is new to the industry so happy to have her on board and looking forward to seeing what she can do. Heck of a way to start. Thank you for the business and review! -Justin Harmon (General Manager)

February 24, 2024

Nice work Tim Diddle. Perfect Fast in finance as well. Great job every one. Thanks More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the endorsement Ryan and thank you for the business! -Justin Harmon (General Manager)

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