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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,350 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,350 reviews

March 04, 2024

Fast and great experience! Great customer service, would 100% recommend them to anyone in need. More

by jacyrahthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate that Jacyrah! Kevin has been really taking a job into a career and continues to grow with each customer he encounters. Comments like this helps fuel their drive. Thank you for choosing Caldwell for your service work and thank you for taking the time to endorse Kevin's efforts! -Justin Harmon (General Manager)

March 04, 2024

Good and quick service. Nice clean waiting area with WiFi and comfortable seating. Will be back More

by cw1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Horn
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you! We are waiting until Spring but plan to but some new carpet in the quiet room but cleanliness is super important to us especially as old as our building is (1967). Thank you for your business and feedback! -Justin Harmon (General Manager)

March 03, 2024

Super friendly and helpful. Showed us all options and didn’t pressure us to make decisions. More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Amy. Josh is a friendly guy that gets along with everyone and just a great guy. Josh just hit his 5 year mark here at Caldwell and proud to have him represent the dealership. Thank you Amy for your business and taking the time to provide feedback. -Justin Harmon (General Manager)

March 03, 2024

Vinny Selby was excellent to work with! Very down to earth and did not pressure us at all. More

by gjallen82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

He does call it how he sees it. Nothing waxy about Vinny. Appreciate your comments and your business. -Justin Harmon (General Manager)

March 03, 2024

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially VINNY he was extremely easy going, down to ear More

by aprice2646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Vinny is commonly a fan favorite and pleased to see he receiving some credit from his efforts. Thank you for your business and taking the time to review! -Justin Harmon (General Manager)

March 02, 2024

TYLER P WAS AMAZING AND SO WAS THE FINACE TEAM! !!! I have been wanting a Kia Carnival since they came out and they were worked hard to make sure I was comfortable with my purchase! More

by Josi.d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Josi. Ironically Tyler has impressed us with his progress and earned the opportunity to shadow with our finance department in hope that he will eventually have the opportunity. Thank you Josi for your business and highlighting Tyler and your experience. -Justin Harmon (General Manager)

March 01, 2024

We had a great experience purchasing 2 trucks for our business. Kevin in Commercial Sales and Brad were great and made the experience fun. Finance department was fast and easy. Smooth transaction and nev More

by Courtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Mays and Jeff Kiehle, Kevin Adams
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the endorsement Courtney. Brad and Kevin continue to prove they take their job seriously and fortunate to have them on board. Thank you for giving us the opportunity to earn your business and taking the time to provide feedback. -Justin Harmon (General Manager)

March 01, 2024

Muy buen servicio atención al cliente muy amable María Vergara buena seller person fin what a I’m looking for More

by aderdeleon055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the review and business. Maria has proven herself and proud to have her represent the company. -Justin Harmon (General Manager)

March 01, 2024

Friendly and helpful service team. The scheduling process needs some attention but overall we are satisfied. They complete good quality work and are helpful and communicative. More

by SE
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback and we agree. We have way too much demand and not enough technicians. We hired 2 last month and have 2 more starting next week and still interviewing. We will catch up soon and appreciate all of the customers understanding. New manager that has only been here 2 months and making some great strides to structuring the team. Thank you again for the business and feedback. -Justin Harmon (General Manager)

March 01, 2024

I took my car in for an issue and after spending almost $1000 on stuff I clearly didn’t need, I got my car back with the same issues. I took it back three times and they returned it each time with a bill f More

by Abcdfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Watson, Steve Welch
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to see this and apologize for the hassle. Not able to look up your information but if you are willing to reach out, happy to address your issues. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. Thank you. -Justin Harmon (General Manager)

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