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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,350 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,350 reviews

March 07, 2024

They have a great service department. Cody, the service advisor, is always very courteous & extremely helpful. And Todd Parker, the mechanic, is the best mechanic I've ever worked with. More

by kdaniels1984
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Todd Parker-mechanic 5 stars!, Cody Mudd-Curtis
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see those behind the walls (technicians) seeing the compliments deserved. Commonly a thankless position, only talked to when something goes wrong, they sacrifice a lot and work hard and are under a tremendous amount of scrutiny. Thank you for your kind comments and we appreciate your business! -Justin Harmon (General Manager)

March 06, 2024

Kevin helped me with the purchase of my new truck. Couldn’t have asked for a better person to help me throughout the process. More

by Brendon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Kevin has added a new addition to the showroom we have not had since the 90s. He takes pride in his commercial knowledge and ability to represent the product to every detail. Glad to hear his audience feels the same. Thank you for the feedback and review. -Justin Harmon (General Manager)

March 06, 2024

Josh is incredible to work with. Very friendly, personable and goes above and beyond everytime! More

by Jbirkemeier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Outstanding amount to feedback and with everyone's busy life, very humbled with the kind gestures from our central Ohio patrons. Thank you for the opportunity to earn your business and review! -Justin Harmon (General Manager)

March 05, 2024

Tim was super nice and so easy to work with. The whole process was easy and fast. More

by crpalagyi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
John , Timothy Diddle
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Full of energy Tim, keeps the young guys on their toes. Appreciate you highlighting his efforts and thank you for the opportunity to earn your business! -Justin Harmon (General Manager)

March 05, 2024

Service technician was very friendly and professional. It was a great experience. Recommd them for service. More

by jeboyer1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

So much effort going into reinventing our service department with focus on customer experience. New management, process and people, thank you for the feedback. -Justin Harmon (General Manager)

March 05, 2024

I came in for an oil change. I dealt with Kevin Watson and each time he gives me excellent customer service. Keep up the good work Kevin! More

by bdaniels72011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Kevin is currently leading the board with 5 star reviews and pleased to see it. Thank you for the business and your comments. -Justin Harmon (General Manager)

March 05, 2024

The Dealer ship has very friendly sales people. My wife and I love how they are very helpful and don't try to push you into a vehicle you don't want or need. We will be returning for our next vehi More

by ABLANTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Dino does not push almost to a fault- ha! That said, your review is well received and really thank you for taking the time. Means a lot! -Justin Harmon (General Manager)

March 04, 2024

Everyone I encounter here is always so helpful. I am on my third vehicle from this dealership, and exclusively use their service department. Can’t recommend enough More

by brenbadurina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wow! 3 vehicles, thank you so much for your business! Glad to hear you are happy with crew and please don't hesitate to reach out in the event you need anything. Thank you again for the business and appreciate the positive reinforcement! -Justin Harmon (General Manager)

March 04, 2024

It was a very nice and amazing experience. Since I was arriving to the Dealership, I was feeling like I was in house. The Salesperson was very focused on my needs and keeping me informed abou More

by MNAVAMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara, Jose Fereira
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very thrilled with the efforts of both Spanish speaking sales reps- Maria and Jose. Thank you for the business and the review! -Justin Harmon (General Manager)

March 04, 2024

My service advisor Wendy S. was very helpful. I appreciated that she got me in quickly and finished my vehicle early. More

by Keith
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

This feedback is critical Keith and well received. Impossible to manage everything all the time but reviews like this allow us know where we do and do not need focus. Thank you for your business and review! -Justin Harmon (General Manager)

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