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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,349 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,349 reviews

March 19, 2024

Just bought my 2023 300 L from them and couldn't be happier! Ehtan the sales person was very kind and friendly making a fantastic experience for a large life purchase. From start to finish the experien More

by Maleficent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan , Jeff
Mar 22, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear we were able to go the extra mile to take care of you and we appreciate you endorsing the effort. Hope the vehicle treats you well for 100's of 1000's of miles. Have a great weekend! -Justin Harmon (General Manager)

March 19, 2024

I've purchased several used vehicles over the past 40+ years. It's not something I look forward to doing. And I certainly don't enjoy it. However, my purchase experience with Vince Selby could actually be More

by tk45241
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
Mar 22, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, not the first time we have heard this from Vinny's customers and really helps us keep a pulse on those that we need to appreciate on the showroom floor keeping the customers happy. Thank you for your business and taking the time to summarize your experience. -Justin Harmon (General Manager)

March 17, 2024

Excellent customer service. Good communication, frequent updates, and transparent cost of service. Thank you very much More

by jonathan.parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
Mar 22, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

New management leads to some shake ups but ultimately to improve the overall and long term quality of the customer visit. Thank you for the visit and positive reinforcement Jonathan! -Justin Harmon (General Manager)

March 17, 2024

Easy to deal with. Worked with our schedule. Liked that they were open Sunday. Thanks More

by Jkerr07hd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Mar 22, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for bringing up Sundays (and for others looking, probably closed Easter Sunday). It has been a debate as many surrounding stores are closed on Sunday but we keep going back to the point that we need to be flexible to customers schedules and a majority of workers have Sunday free. That said, harder day to staff and takes extra personnel to handle 7 days a week but happy to hear it's well received. Appreciate your business and review! -Justin Harmon (General Manager)

March 16, 2024

Quick service quality people. Treats customer is there own family offers anything? They need wow what a great place. More

by randy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille dephillips
Mar 22, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate that Randy and thrilled that Camille was able to make you feel welcomed. Thank you for giving Camille and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

March 15, 2024

Tyler was my salesman and he was EXCELLENT. He wa helpful, listened to my wants for my new car, and was patient with the changes I kept making. More

by tiarajwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Mar 16, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate it Tiara! Tyler continues to impress his managers with his work ethic and execution. Glad to hear his customers feel the same. Thank you for your business and review! -Justin Harmon (General Manager)

March 13, 2024

Tyler H. was very helpful with picking the perfect truck and getting me in and out! More

by Tyler P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Herrig
Mar 16, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sounds like it was meant to be...my son is also named Tyler and we have another sales person whose name is Tyler.....Taking over the world! Appreciate you taking the time to review and hope your new truck treats you well for many years to come! -Justin Harmon (General Manager)

March 12, 2024

Tim was great to work with and helped me get a good deal on a used vehicle. Highly recommend More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Mar 16, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate that Ryan. Tim is really starting to find his groove and has a nice stretch of customer endorsements. Thank you giving Tim and Bob Caldwell an opportunity to earn your business and thank you for the feedback! -Justin Harmon

March 11, 2024

If your ever in the need of a commercial truck, Kevin Adam's at Bob Caldwell Chrysler Dodge Jeep Ram is your guy. Tremendous salesman who was extremely polite. Highly encourage you to stop in. More

by grinehart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Mar 11, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate you highlighting your time with Kevin. Kevin had a bang up December and usually a pause in commercial business the first couple months but he is back at it and despite more sales, still keeping customers happy, the way we like to see it. Thank you for your business and review! -Justin Harmon (General Manager)

March 10, 2024

The overall process too long, way over priced, and didn’t fix all my issues. Something I asked for to be checked in a diagnostic was missed, and I was told it would be looked at in the end, and then they did More

by Thedoob78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisvet Rizo, Kevin Watson
Mar 11, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to help out. Need to be able to locate the history file so if you would kindly reach out, more than willing to see what I can do. Sorry for the hassle. Direct line- 614-880-2824 or justin@caldwellchrysler.com -Justin Harmon (General Manager)

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