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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,320 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,320 reviews

January 18, 2025

The sales department and finance was great but whoever takes care of the used cars being inspected needs fired! I bought a used 3500 Ram it has been in shop since purchased! More

by Simonwisaacs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel Riggs
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Jan 20, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry that you are having some difficulties. I have reached out to our service team and they are unaware of any issues. If you still have unresolved problems please call service at 614-888-2331 or reach out to your sales person. Thanks. -Justin Harmon (General Manager)

January 17, 2025

I worked with Rachel and she was amazing ! ! I’m glad I was able to buy from her More

by Mikey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
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Jan 20, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Mikey. Rachel also had a dynamite weekend despite being under the weather. Appreciate your business and review! -Justin Harmon (General Manager)

January 13, 2025

Really respectful, honest about everything involving the vehicle. Highly recommended salesmen for people who are new to buying vehicles! More

by Austintlamb0304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Scott Staats
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Jan 20, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Austin! Tim and Scott come prepared to work every morning I see them and happy to see customers feel the same. Thank you for the review and thank you for the opportunity to earn your business. -Justin Harmon (General Manager)

January 13, 2025

I needed a repair that was covered under manufacturer's extended warranty. The service staff were friendly & professional. They did good work and made sure I was kept up to date with their progress throu More

by ajw335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
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Jan 20, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

...and that's how it should be. Glad to hear Rodney followed the process and the experience was well received. Happy with Rodney on the mgmt side and it means more to hear it from the customer. Thank you for the business and review! -Justin Harmon (General Manager)

January 10, 2025

Good experience, especially liked working with Tim who is excellent and friendly very open to discussion. More

by elango
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Jan 11, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim is a ball of energy with plenty of character! Glad to hear his charisma was well received. Appreciate your business and feedback! -Justin Harmon (General Manager)

December 28, 2024

It was a great experience! They were friendly and provided great customer service! Definitely highly recommend More

by stephen.benner85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Timothy Diddle
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Dec 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Love it! Dino continues to be a champ. Can't tell you how many months we see 1,2,3 sales people having great months selling double what they normally do and here comes Dino selling 20l, 25+ cars. Great dude and very customer centric. Great guy to have on the team. That said, it's the customers that keeps the gears turning like you Stephen! Thank you for the business and appreciate you taking the time during the BUSIEST time of the year to acknowledge the effort Dino and his team had put forth. Happy New Year Stephen! -Justin Harmon (General Manager)

December 26, 2024

Rachel was very helpful and accommodating. She followed up to ensure we were able to register our new vehicles, purchase for commercial use, and asked if we had any questions. On the cont More

by mwray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachel, Commercial Sales, Timothy Diddle
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Dec 27, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the 5 star review and thrilled to hear Rachel was able to assist you in a way that was to your liking. A good percentage of our business is commercial sales and we care how business representatives are taken care of. In regards to 15 words, I can promise that we as a business do not require 15 word reviews nor does that impact the sales people. The only thing I can think of is perhaps this is a "Dealerrater" requirement? Either way, happy to discuss. My direct contacts are 614-880-2824 or justin@caldwellchrysler.com. Sorry for any inconvenience and hope the holidays are treating you well! -Justin Harmon (General Manager)

December 23, 2024

I was greeted early and connected with a salesperson (Tim) fairly quickly. The sales process was painless and Tim was great to work with. More

by Nina.k.fannin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Todd Montgomery
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Dec 27, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Off base but the last 2 reviews from Nina and Lucy were the 2 names we were going to name our daughter....instead we had a boy. Nonetheless, cheers to you Nina and thrilled to hear Tim and Todd did not bog down an already hectic time of the year. Glad to hear everything went smooth and your car troubles are no more. Happy Holidays and thank you for the business and review! -Justin Harmon (General Manager)

December 21, 2024

The service writer and mechanic quickly evaluated the problem with our vehicle and solved the issue promptly while we waited. More

by marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Parker, Cody Mudd-Curtis
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Dec 27, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always great to hear when a repair goes smooth. Appreciate you recognizing the efforts from the team Marvin and hope the holidays are treating you well. Thanks for the business and review! -Justin Harmon (General Manager)

December 17, 2024

Timothy Diddle was an amazing dealer and got me right in the vehicle I wanted!!!!! More

by Big Boi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Report | Print
Dec 18, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Awesome! Diddle is a burst of energy and great to know his efforts came across positive. Nice to be able to check "Car purchase" off the Xmas list. Enjoy the holidays and thank you for the business and review! -Justin Harmon (General Manager)

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