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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

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Reviews
Vehicles
4.6
1,339 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,339 reviews

February 23, 2025

The dealership was clean, modern. The staff is friendly and knowledgeable. . The location is convenient. My sales person, Derek, was very friendly, helpful and enjoyable to converse More

by Blu Blazez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Feb 24, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick has been on a roll for the last week and always great to hear when the transaction went smooth. Cheers to Derrick and thank you for allowing Derrick and Bob Caldwell to earn your business! -Justin Harmon (General Manager)

February 22, 2025

Josh Shepherd was great to work with. No pressure sales and made sure we were getting what we wanted and needed in the new truck! More

by d_ingber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
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Feb 24, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Yep, Josh is a great resource for any new product and commonly an individual that receives referrals from others that work here. Glad to hear everything went smooth and thank you for the business and review! -Justin Harmon (General Manager)

February 20, 2025

I had an amazing experience at Bob Caldwell Automotive! From start to finish, the process was seamless, professional and stress-free. Derrick Philson was fantastic—friendly, knowledgeable, and truly went a More

by Blue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas, Brad Mays, Derrick Philson
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February 20, 2025

BEWARE OF BOB CALDWELL IN COLUMBUS OHIO. THEY ARE NOT FULLY DISCLOSING SOME OF THEIR USED AUTO SALE VEHICLES DO NOT HAVE A WARRANTY TO COVER THE JEEP/DODGE FLAWED BUBBLING PAINT ISSUES. I HA More

by jeff@accesable.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Harmon , Joshua Shepard, Timothy Diddle, Tyler Plas, Jack Bowshier, David Smith, Nick Brown, Brad Mays, Camille Dephillips, Derrick Philson, Scott Staats
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Feb 20, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

The accusations of fraud and non-disclosure could not be further than the truth. 1) Buyer's guide posted on vehicle and signed by customer shows zero manufacture warranty. 2) "CanAm" Service and parts agreement signed by customer and provided to all customers (free of charge) that purchase a Canadian vehicle less than 5 years old and less than 60,000 miles specifically to cover mechanical components. 3) Lastly we have customers review a Carfax including said customer that not only shows origin of vehicle, but also discloses coverages on the customer's vehicle. We have followed the same process diligently throughout the last several years. The process was reviewed by OADA counsel and through local counsel to confirm disclosure is conspicuous and clear to any buyer. These 3 are all examples of disclosure that customer is bullishly dismissing. He even mentioned on the phone that it's a manufacture problem but i expect the dealer to take care of it. Please note there have also been multiple other defaming and inaccurate reviews left on Yelp and other review sites. I responded to original threat within 24 hours of complaint and had followed up continuously. Not willing to make an offer at this time. -Justin Harmon (General Manager)

February 19, 2025

Walked in immediately greet by Derrick it’s was a great experience would hugely recommend More

by Krsensei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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February 19, 2025

Derrick Philson did a great job walking us through the purchase of our new vehicle. Very personable and would highly recommend him to help you. More

by Stacy.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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February 19, 2025

Derrick, is kind person who helped me a lot. I really appreciate him. Thank you. More

by creggins67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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February 19, 2025

Every one at bob Caldwell special like Derrick Philson, Joshua shepherd , Aaron valentine . They was awesome and worked there magic and got me in the jeep that I wanted. More

by Kimjones2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron valentine, Joshua Shepard, Derrick Philson
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February 17, 2025

Friendly, helpful and explained everything very clearly. Handled all of the paperwork quickly. I would recommend them to anyone looking for a car. More

by Mallynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
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Feb 18, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Rachel has clearly picked up quite a fan club here in the last week! Great to hear everything went smooth Mallynn and really appreciate you taking the time to leave the 5 star review. Means a lot to Rachel, myself and everyone else that works here. Stay warm and hope this Winter has found you well! -Justin Harmon (General Manager)

February 16, 2025

I had a good experience with this dealership,and the salesman was very knowledgeable and friendly... More

by kevindeitch9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Feb 18, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always a pleasure to see Tim receiving a compliment. He is a driven individual and puts his attention 100% on the customer in front of him. Nice to hear his help was well received. Thank you Kevin for the opportunity to earn your business and taking the time to highlight the transaction. Stay warm! -Justin Harmon (General Manager)

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