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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,340 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,340 reviews

August 06, 2024

I was under pressure. The buying process took too long. I was there all day . I had to bargain it get any satisfaction. More

by Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derrick Philson
Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear you feel this way Russell. As a management staff we preach that pressured sales are no good for anyone. Conversely, we do ask for sales people to ask for the sale as long as they have gone through all steps with the customer. I'm very sorry that you feel pressured and we will use this as a coaching lesson moving forward. Thank you for the feedback and the business. -Justin Harmon (General Manager)

August 06, 2024

Tim was great! He listened to what I wanted and my concerns! I will refer him to everyone that needs a helpful and caring salesman. I think he is a great asset to B More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Karen! Tim has been a hustler since the 1st day on the job and has proven to be an asset based on his customer's feedback. We appreciate you taking the time to endorse his efforts and thank you for providing Tim and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

August 03, 2024

I had a great experience at Bob Caldwell's from start to finish. Before I got to the dealership, Wayne text that Derrick Philson was going to be my sales consultant. I looked at a car on linesnd they had it More

by misty.centers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Aug 05, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great plug and we appreciate you Misty highlighting Derrick's efforts! Glad to hear the visit and experience was well received. -Justin Harmon (General Manager)

August 02, 2024

Dino offered us great service! He was knowledgeable about the Jeep Cherokee that I bought and made the test drive enjoyable! He even stayed after hours so that I could purchase my More

by elleeshep21
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Aug 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for recognizing the 5-10 hours the staff works after closing time. It's really nice that customer's recognize that as we all have been 5 minutes before closing time to find that there is nothing but a locked door. Glad to hear the service well received and thank you for your business. -Justin Harmon (General Manager)

August 02, 2024

Derrick has an amazing presence and is kind and friendly and informative. He made our experience less stressful than other dealers have. More

by Egypt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Aug 05, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear the feedback! Derrick has been a sponge for the last 2 months of him entering this industry and high hopes as long as he can keep his motivation up. Thank you for the opportunity to earn your business and taking the time to review! -Justin Harmon (General Manager)

August 01, 2024

Dino helped make the buying process very easy and smooth. I recommend that you ask for him if you want a vehicle at Bob Caldwell!!!! More

by Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Brad Mays
Aug 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Can't go wrong with Dino! Thank you very much Dean for the opportunity to earn your business and review! -Justin Harmon (General Manager)

July 27, 2024

I’ve been trying for the last few months to find the right vehicle. It’s been tough with rates and prices where they currently are, but I feel like the entire dealership has tried to help me find a new More

by Bclawson42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Joshua Shepard, David Smith
Jul 29, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very meaningful review and let's me know I'm fortunate to be surrounded with the folks here that truly care. Thank you for sticking in their with us and glad to hear the journey was worth the wait. Have a great week and let us know if we can be of service as needed. -Justin Harmon (General Manager)

July 27, 2024

Very nice experience purchasing my new (used) Jeep! The salesman was very helpful. I feel like I got a good deal and fair trade. More

by Amy W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Jul 29, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Amy. Really proud of Tim this month. It's been a grind and there have been a abnormally high amount of folks that have nothing but nice things to say about Tim and mostly focused on his effort he puts in to assist the customer. Glad to hear the visit went smooth. Thank you Amy for your business and review! -Justin Harmon (General Manager)

July 24, 2024

Camille Dephillips was very accommodating and had great attention to detail when it came to what I wanted More

by breonamccants
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Dephillips
Jul 25, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's so nice and impressive to hear from Camille's customers. It's such a high percentage that give her a good review, it's clear that she is representing the dealership, product and herself to the best of her ability. Really appreciate you Breona giving Camille and Bob Caldwell an opportunity to earn your business. In addition, thanks for taking the time to commend the efforts! -Justin Harmon (General Manager)

July 24, 2024

My second vehicle with Dino . Very professional and great attitude. Thank you Dino your great. More

by eagleyrose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jul 25, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear. Dino has been hear long enough that we have seen him sell the same person 3 and 4 vehicles. Shows the staff that commitment pays off and taking care of the customer pays off too. Appreciate your loyalty and hear to make sure there is no reason why you would not buy a third from us. Thank you for the business x2 and really appreciate you taking the time to leave a review! -Justin Harmon (General Manager)

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