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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,361 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,361 reviews

September 29, 2015

Bob Caldwell Chrysler Dodge Jeep Ram --- A Great Experience I just recently purchased a new Jeep Cherokee from the Bob Caldwell Dealership on Morse Road. I can't tell how easy it was and how expertly it was han More

by RoccoR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Consultant John Palmer
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

(Big John) has proven to be excellent addition to the Caldwell organization. Very happy he has helped launch the new location at 2300 E. Dublin Granville Rd. More importantly glad to hear he met/ went above the customer expectation. Thank you for your review, it's very appreciated. -Justin H (GM)

Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Big John's on fire. He just started a couple weeks ago and averaging almost a car sale a day. A hard worker and a good man. Happy to have him on board. Best part is the people are happy with his delivery. Really appreciate you setting the time aside to write the positive message. Take care and let us know if there is anything we can do for you in the future. Thanks! -Justin H (GM)

September 28, 2015

I took my Jeep in for a recall for the ignition switch I made an appointment, asked for approximate time of completion and was amazed when the job job was completed on time! Everyone I dealt with was very More

by Holladay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonny Jo
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Certainly try to get it right, it's difficult to do sometimes and appreciate you recognizing that. Sorry you had to come in on the recalls but despite the hassle your safer doing so and no $$$ required...which is nice. Also, gives the technicians a chance to make sure everything else is in working order. Thanks for the positive comments and choosing Caldwell. -Justin H (GM

September 12, 2015

Repairs to my 2002 Dodge Dakota . The Service Department at Bob Caldwell does an excellent job informing me about the repairs needed to get my vehicle back on the road . The Service W More

by B.Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cornell , Lenora Jo Funk
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Lynn has been a staple of the Bob Caldwell service department for many years and does a great job. They have a tough job dealing with unforeseen vehicular issues sometimes 20-25 times per day. In the dealership world they call the service drive the trenches because even if it's running as smooth as possible it becomes a war zone inevitably at some point in the day. None-the-less appreciate you sharing the kind comments about Mark and Lynn- both do a bang up job. -Justin H (GM)

September 07, 2015

I have bought a few cars from them in the past. I have been to Bob Caldwell for many years buying vehicles and using their service garage. Although I have had a few bumps along the way, things were More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe R and Roxanne
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for your loyalty and you should have the carpet rolled out. It's tough for dealers to capture loyal customers and vice versa tough dealing with the sales, then service.....then "out of warranty" service and make it back to the buying cycle for a customer. That's awesome Jay. Glad to hear and thanks for the post, very cool. -Justin H (GM)

September 03, 2015

Repeat customer for a reason! I just completed my second Jeep Cherokee purchase from Bob Caldwell. My wife purchased her Jeep a year ago and had some transmission issues. The mai More

by Repeat Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lee
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wow! That's a homerun of a compliment and can't thank you enough for the multiple purchases to the multiple shout outs. We'll do our best to continue to retain your business and appreciate the comments VERY MUCH! -Justin H (GM)

September 03, 2015

Great experience! I came in recently to look into trading in my vehicle and find a used SUV. I worked with Scott Lee and his trainee, Zac. After looking into my options More

by mandielayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lee, Zac
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That was one of, if not, Zach's first deal as a salesperson. Scotty, it was probably his 12743rd. Glad to hear the "buddy system" worked for you during the purchasing process and will keep it rolling for future new hires. Thanks for the positive comments, they mean a lot. -Justin H (GM)

September 03, 2015

My salesman was super. The dealership was all very friendly. I feel that the dealership was very friendly ,clean, and very formative about the vehicle that I was interested in purchasing. They was welling to get More

by GinnyNewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it. Cleanliness is not easy in a 55 year old building but appreciate you recognizing the efforts. It's all about people whether it be employees and/ or customers. We value your business and hope to see you back. Thanks. -Justin H (GM)

September 02, 2015

Great experience at Bob Caldwell! I purchased a new Jeep Grand Cherokee last weekend and the whole experience was great. Scott was awesome from the moment I pulled in the lot! As a m More

by Tyler Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lee
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Tyler, we want you to feel that way throughout your life of the vehicle. Whether it be sales, service, parts, or body shop (hopefully not the last), we will try to keep you just as enthused as when you purchased the vehicle, appreciate the positive comments. -Justin H (GM)

August 25, 2015

Service Visit Received excellent service with a special emphasis on our Service Advisor Mark Cornell. He went out of his way to insure an excellent experience. T More

by Joe9999999999
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cornell
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Mark is the Bob Caldwell scholar, does it by the book and ensures that every customer receives the proper amount of attention. We see it everyday, it's always great to hear when a customer reiterates the same. Thanks. -Justin H (GM)

August 18, 2015

Total Professionals! Leased a new Jeep Gran Cherokee from Bob Caldwell. Every element of the process was first class, from Nick in sales, all the way thru the financing d More

by Highly satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Losacco in sales was excellent
Oct 05, 2015 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you! If he hadn't mentioned it, Nick spent a majority of his life in the real estate business and then in his 50s decided he would spend another majority of his life selling cars. Great guy, fantastic attitude, and never slows down. Great hearing a review on Nick, he has certainly earned it. Thank you for your business and comments. -Justin H (GM)

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