Bob Caldwell Chrysler Dodge Jeep RAM

Very easy to work with. Salesman was very personable and helpful. Very informative and worked with us on getting in to see the truck. Salesman was very personable and helpful. Very informative and worked with us on getting in to see the truck. More

Associate was very helpful and personable. He was very knowledgeable about the different vehicles I was interested in and was very patient. He was very knowledgeable about the different vehicles I was interested in and was very patient. More

The service dept is not well run. The people don’t seem to get along with each other. They kept my car several days on different occasions attempting to fix one problem. When I copied The people don’t seem to get along with each other. They kept my car several days on different occasions attempting to fix one problem. When I copied the service manager on an email, things got better. Cody took over my case and it seems to be fixed 🤞. He was good to work with. Also, the lady that checks you out is ALWAYS friendly and upbeat. More

Tim and Nick were both professional and great to deal with. Very down to earth. Tim very very helpful with everything about the car I wanted to buy. with. Very down to earth. Tim very very helpful with everything about the car I wanted to buy. More

Bob Caldwell Dodge service department quoted me $175 diagnostic fee to look at my transmission that was only slipping when hot. They called and said it would be $255 total to continue diagnostics by op diagnostic fee to look at my transmission that was only slipping when hot. They called and said it would be $255 total to continue diagnostics by opening the transmission pan. I approved the fee only after verifying that the fee included reinstalling the pan and replacing the transmission fluid. After opening the pan they said it would be another $1000 to replace the transmission filter and test to see if that fixed the problem but they weren’t sure that it would. I declined to proceed and asked them to ready my vehicle for pickup. When I arrived I found that they only half filled the transmission fluid and the vehicle was undriveable. I had it towed to a different Dodge dealership and they were able to completely diagnose the problem with the transmission and tell me exactly what was wrong. Replacing the filter would not have fixed the problem. The other dealership didn’t charge a diagnostic fee. More

We came all the way from TX to get our used pickup truck. So inpressed with the communications, professionalism, and quality. So inpressed with the communications, professionalism, and quality. More

Service advisors are helpful and responsive. Updates on progress provided by text and email to keep the process moving quickly. Updates on progress provided by text and email to keep the process moving quickly. More

Tim was excellent to work with. Assisted me to view multiple trucks with no issue! Assisted me to view multiple trucks with no issue! More

easy to deal with very friendly fun family environment to be around. treated with respect be around. treated with respect More

Long time customer and for the 5th time service s terrible and will NEVER come back terrible and will NEVER come back More