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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,259 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,259 reviews

February 08, 2017

Excellent Buying experience I purchased a 2017 Jeep Cherokee and couldn't be happier! Cortney Hunter was very helpful and knowledgeable about my Jeep. The buying process was extr More

by MichelleH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney Hunter
Feb 09, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Good Jeep weather! Happy to hear Cortney got the job done. He is incredibly versatile, driven and friendly and always nice to hear that translates to the customer's experience as well. Enjoy the new Jeep and thank you for advancing our digital grade card. -Justin H (GM)

February 07, 2017

TUNDRAS RULE I picked up the Truck of my dreams about 6 months ago. I shopped around but for what i was getting i couldn't beat the price, and i was straight up wi More

by tundrasmitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier
Feb 09, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear you found the perfect truck for you and thank you for putting your trust in Caldwell to provide the vehicle. Trucks are my favorite as well, very versatile and fuel economy (coupled with gas prices) have not been an issue as of late. Thanks for the business and review! -Justin H (GM)

February 04, 2017

Excellent buying experience We have bought 5 vans from Bob Caldwell over the years. Our salesperson for our latest purchase was Scott Lee, who was patient, efficient, and knowle More

by happybuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lee
Feb 09, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Can't thank you enough for your loyalty with Bob Caldwell. Please do not hesitate to call if there is anything we can assist with whether it be Service/ Parts/ Body Shop/.....and ideally the next vehicle down the road. Again appreciate the business and the stellar review! -Justin H (GM)

February 03, 2017

Best dealership!! My son and I stopped in to "look" at a used car and left in a new one. CJ turned us into buyers by going above and beyond anything I've ever seen a sa More

by LAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Harris
Feb 09, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you very much! CJ has some excellent talent and we are fortunate to have him represent the product and company. Always great to hear that a customer is pleased with the experience and thrilled you were willing to share that experience with other customers and potential customers. means a lot to those here within the organization. Enjoy the new purchase and happy to help with and concerns in the future. -Justin H (GM)

January 24, 2017

Bad customer service. I was asked to come in around closing and the only employee that was nice was the sales person who helped me. The financing department was not the bes More

by Jnt102508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy
Feb 09, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Understand the frustration and sorry that initial experience was not up to par. Since then I personally got involved, fixed the hub bearing as a goodwill and special ordered another part under goodwill. Hope this is able to make up for the issues mentioned above. Thanks and please give me a call when you get back from vacation so we can install the final special order part. Thanks. -Justin H (GM)

January 13, 2017

Happy customer! Easiest car buying experience I have ever had. Cortney made it the whole process smooth and fast. I would definitely recommend to family and friends. More

by Skeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney
Jan 18, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the business and taking the time to enhance our online rep. Cortney took a leap of faith a few months back and started a whole new profession in the auto industry. Lucky for us, he picked Bob Caldwell and is doing a great job! We (and he) appreciate your positive enforcement and can't thank you enough for taking the time to leave a stellar review. Enjoy the new vehicle! -Justin H (GM)

December 06, 2016

Great Experience!!! Scott Lee is an excellent salesperson. I purchased a pre-owned SUV and a price and payment I was most comfortable with. Got exactly what I wanted. More

by 1paullail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lee
Jan 18, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the 5 star review and appreciate the business. In the event you are in the need of any services, we are happy to announce a new service drive, waiting room, and bathrooms starting April 1st, 2017 and forecasting completion August 1st, 2017. In the interim we want to apologize for any construction disturbances. Again, thank you and please don't hesitate to call if you have any concerns or questions. -Justin H (GM)

November 28, 2016

Great place Bought a new Jeep Wrangler in the sales staff worked hard to make me happy. I don't think anybody would have a problem with this dealership for sure. More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Tim Ryan
Jan 18, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Todd for review and very happy to hear the sales staff was attentive with after-the-sale followup. The Jeep franchise is a prized opportunity and an excellent product, a franchise that we are very comfortable with and continue to embrace throughout the future. If we can be of any further assistance, please do not hesitate to reach out to Scott, any of the sales managers, or myself. Enjoy the Wrangler and thank you for allowing us to earn your business! -Justin H (GM)

November 14, 2016

Poor customer service Went to the parts department for a clip for my 2012 Dodge Charger had the VIN number and a picture of what was needed. The service clerk looked up the More

by Madonna Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not on receipt. Parts department
Nov 19, 2016 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry for the delay and poor service received from our Parts department Madonna. We have since addressed the issue with the Parts Representative that you speak of. Apologize for the miscommunication and thank you for pointing out areas that we can improve our process. -Justin H (GM)

October 30, 2016

Satisfied Buyer Appreciate the dedication & time spent on me. I tend to be very particular but also tight on a budget being a college student. Bob Caldwell has manage More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lee
Nov 19, 2016 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ann has purchased multiple vehicles from Bob Caldwell and deserves a 5 Star review from Bob Caldwell. Enjoy your Patriot Ann and we recognize that you can buy anywhere, thanks for giving us the opportunity again. Take care and don't hesitate to call/ email/ text Scott or I for anything you may need. Thanks! -Justin H (GM)

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