Back

Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,261 Reviews

1888 Morse Rd

Columbus, OH

43229

Directions

By Type

Showing 1,261 reviews

November 10, 2017

Great experience!! I worked with Janette on the purchase of my new 2018 Jeep Grand Cherokee. She got me the vehicle I wanted for the price I wanted. She is very friendly More

by Osu1995joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Nov 11, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

OSU Joe! Thanks for the review and appreciate the kind words. Well managed and staffed sales floor. We are extremely fortunate to have the talent and work ethic. Glad Janette was able to meet your expectations and find the right vehicle for you. -Justin H (GM)

November 06, 2017

Best experience ever! Very helpful and warming. My first time buying a car over the phone. I believe Janette Day , took all her time and hard work to make it happen for me! More

by Laos 189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Day
Nov 11, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tricky process selling vehicles over the phone. We are taking a hard look on what the customer prefers and trying to change our business structure so what you want is what we can provide including a better user interface online and more stringent reception process. Thank you for taking the time to write the review and your business! -Justin H (GM)

November 05, 2017

Amazing Came in to ask service questions about my "old" jeep and Jeanette listened to my concerns and got me into a vehicle within my budget. I've never had a More

by Speer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette
Nov 11, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

The simple ability to "listen" can crush a sales professionals success and yet with the fast moving culture we live in, a common trait we see in many industries. Happy to hear Janette does not fall into this trap. A lot of positive feedback for her and humbled and proud of her accomplishments. Thank you for taking the time to work with Janette, allowing her to earn your business, and leaving us the review. Very appreciative! -Justin H (GM)

October 29, 2017

Janette is a Rockstar!! I walked into the dealership just to browse, I was in the market for a new car but I made up in my mind that I wanted to test drive and comeback in a More

by Donta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Oct 31, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Donta for the great review. Very happy to see that Janette has received the fan base amongst the customer base as she has also received within the sales team. Appreciate the business and fantastic review! -Justin H (GM)

October 27, 2017

Good Experience Bob Caldwell’s Janette Day provided excellent customer service and the dealership really took care of me exiting my existing lease and entering a new More

by Kevin2018jeepcherokee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Oct 31, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

All hail Janette. She's been making her presence known with positive feedback from her customers. Real happy to hear Kevin and thank you for crediting Janette with the ease of business. Appreciate the review! -Justin H (GM)

October 25, 2017

Glad we found it! We have had a great new-car buying experience! After weeks of online research and dealer showroom visits, we found our car. We had specific options More

by lagmpg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Oct 31, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Awesome! Always appreciate the kind words and being a second vehicle, that means even more to myself and staff. ....Xavier thanks you for the review as well. Let us know if there is anything else that we can assist you with post sale. Thanks again (x2)! -Justin H (GM)

October 23, 2017

Thanks! Janette did such a great job helping us get the perfect Jeep Renegade! She even came in on her day off to meet us with our trade-in. More

by Tracy L Hoover
Recommend Dealer
Yes
Employees Worked With
Janette Day
Oct 31, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Tracy for the awesome review. Not often customers even are aware of the time off sacrificed by a sales representative but more often than not the folks here will work 60-70 hours a week selling cars. It can be a selfless job at times but the recognition helps Ms. Hoover and means a lot that you would provide the positive feedback. Thank you for the business and taking the time to write/ rank. -Justin H (GM)

October 14, 2017

Great Service Great experience! Janette was helpful, personable and didn't approach me with typical aggressive car sales tactics! Worked to get me the best deal More

by MTauro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janette Day
Oct 16, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Janette on a 5 star roll! Trying to provide customers with the best price upfront to cut down on the haggling. Makes life easier for both customer and dealer. On that note, we're not a Carmax, there are times, vehicles, customers, and occasions when a firm price is not appropriate. Glad to hear everything was satisfactory and appreciate you taking the time to leave the review. -Justin H (GM)

October 12, 2017

Great experience I came in late and Janette was so helpful and did not rush me at all. Great service and no hard sales tactics. She even let me drive to the other lo More

by Larry D Colley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Oct 16, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Good for Janette. Can't say we've heard that one before but why not? Seems logical and glad to hear Janette was in for the ride. Thank you Larry for the business and sharing the experience with all other potential customers! -Justin H (GM)

October 04, 2017

Awesome experience I am still over the moon on the purchase of my new Jeep Compass Sport. I was leaning towards another Honda (as we already have three), but left a pro More

by wittman6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette and Mamoon
Oct 16, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it and always happy to hear when employees go over and above to help customers out. Elated to hear you opted to stay away from a 4th Honda in the driveway......."would you like a LX, EX, EX-L, or hybrid? Lame". Glad to hear you have a vehicle different from the mold, I mean mould, ha! Thank you for your business and taking the time to leave a review! -Justin H (GM)

...
109
...