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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,261 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,261 reviews

January 31, 2018

Joey Powell The first car buying experience I've had with NO SALES PRESSURE. Joey listened and found the car I wanted. I recommend him to anyone looking for a n More

by Car Note
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
Feb 15, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Unfortunately the industry is setup in which the sales person makes money by selling cars, perhaps an issue with myself..... but one thing we preach to staff that pressure kills car deals. If people would just LISTEN to the customer, follow through with what they say and provide the customer with what they want, you will sell more cars and the customers will be happier. People/ Price/ Product- that's why people opt to do business. Appreciate you sharing the experience and providing the business and taking the time to post. -Justin H (GM)

January 29, 2018

Excellent car buying experience. Highly recommend Joey Powell as a sales rep. Recommend this dealer for beginners or Jeep enthusiasts. Would purchase from this More

by AJf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
Feb 15, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Jeeps are on fire right now, approximately 75% of all Chrysler, Jeep, Dodge, Ram sales are Jeeps and hold their value! Good to hear Joey was able to find you the vehicle that works for you. Thank you for your kind words and giving Caldwell a crack at earning your business! -Justin H (GM)

January 27, 2018

Joey Powell was awesome to work with! Joey made the buying process fun unlike some dealerships/ dealers I've worked with. He helped my husband and I find the perfect jeep to accommodate o More

by bhicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
Feb 15, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cheers! Glad to hear and process was smooth and Joey was able to provide a top notch service on behalf of Bob Caldwell. Thank you for the opportunity to earn your business and thank you for the stellar review! Congrats on the growing family! -Justin H (GM)

January 24, 2018

Great customer service My experience at Bob Caldwell was a very professional and Speedy process I left feeling very satisfied and comfortable in the vehicle that I had chose More

by Anne Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wilkes
Jan 27, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's good to hear Robert met your expectations. This is Robert's first full month at Caldwell and a successful one at that. Always appreciate the customers feedback and taking the time to write. Thanks Anne! -Justin H (GM)

December 11, 2017

Great experience! Janette was very professional and helpful. She made me feel comfortable and made shopping for a car a very positive experience for me. She's awesome! More

by Justme
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janette Day
Dec 16, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth and Janette was able to assist. Thank you for the kind words and the great review! -Justin H (GM)

December 06, 2017

They helped when no one else could! I am giving a 5 star review because I finally found a dealership that worked with me! I met Billy-Ra and he was helpful and understanding of my situat More

by Tamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy-Ra Pruitt
Dec 16, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to see Billy-Ra receive a solid grade card. He has been a great addition to Bob Caldwell and despite him being new to Caldwell, he is not new to the industry. Compliments the other sales members well and proud to have him on the front lines. Tamara appreciate you kind words and helping Billy-Ra feel more comfortable on the showroom. Thank you for the business and kind review! -Justin H (GM)

December 03, 2017

I will only go to Bob Caldwell! I came in asking about a used Ford Escape but Janette helped me get a great deal on a 2017 Jeep Compass! I'm so excited! Janette was so nice and not More

by Eturner7
Recommend Dealer
Yes
Employees Worked With
Janette
Dec 16, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear everything during the sale process went smooth. Happy to assist if you need anything post sale to keep you happy and loyal. Thank you for the business and review! -Justin H (GM)

December 01, 2017

Phenomenal Customer Service Great and easy to work with staff. My wife and I came in knowing what we wanted but it was out of our budget. Janette and Tom were able to find some More

by Wurm709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Dec 16, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's awesome and happy to hear Janette and Tom were helpful in your vehicle purchase. That's how we try to make it happen with each customer that shows up. Appreciate the business and review! -Justin H (GM)

November 18, 2017

Happy Jeep Owner I started the whole process through chat and when we met Xavier the next day to test out the Jeep we picked he treated us with the utmost respect. He More

by whitetaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Nov 24, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to hear about the accident but comforting knowing that after as something that can be such a disruption, you can smile when it's all over. Glad to hear Xavier met expectations during and post sale. That's a critical part of the sales process. Thank you for trusting in Xavier and Bob Caldwell to get you out of the rental vehicle and in to one you can enjoy and call your own. Happy Thanksgiving! -Justin H (GM)

November 18, 2017

Excellent experience Highly recommend this dealership!! Went in to look around at my options and left in a 2016 jeep patriot! I had set up an appointment the previous day More

by JeepGuy89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy-Ray Pruitt, Xavier Esposito
Nov 24, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Not too often that a sales person is juggling 2 customers that the experience earn a 5 star rating so thank you for accommodating "JeepGuy" Appreciate the shout out to Billy-Ray as he is a new member of the Caldwell Sales team however not new to the business. Your kind remarks assist allowing newer folks to fit in. Appreciate your business and kind words! -Justin H (GM)

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