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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,261 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,261 reviews

March 23, 2018

“Would highly recommend” I am so pleased with my 2018 Dodge Charger GT! Hillary Wagner went above and beyond with her excellent customer service and her eagerness to get the c More

by kdumas6334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary Wagner
Mar 24, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for expressing your experience with Hillary and the rest of the staff. Hillary has been a wonderful addition to the showroom floor and we are thrilled to have her as Bob Caldwell's front line representation. Thank you for your business and review! -Justin H (GM)

March 22, 2018

great experienece i bought my dream charger from shane at bob Caldwell it was the best experience thank you so much for you help I would recommend anyone to you! More

by tyhanna99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shane tubaugh
Mar 24, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

There you go Shane, you have a fan! Appreciate the words of encouragement Tyhanna and thank you for the opportunity to earn your business. Hope for you warm weather to come to truly enjoy your dream Charger. Cheers! -Justin H (GM)

March 21, 2018

I love my car and Joey was great! I have bought 3 cars from Ricart and expected to buy the next car from them, as a matter of fact I went to Ricart the previous week and drove the sam More

by nicelady99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The finance guy was great too., Xavier Esposito
Mar 24, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you "nicelady99" for giving us an opportunity to earn your business. Not nearly as big as Ricart and don't have as many vehicles but great to hear you were treated fairly and Joey was able to meet your expectations. Ricart does a good job and the Caldwell and Ricart family has always had mutual respect but let's be honest, them loosing a car deal here or there won't hurt em. Appreciate your business and review! -Justin H (GM)

March 21, 2018

Great Experience I recently leased a 2018 Jeep Wrangler from this dealer and couldn’t be happier. This dealership is customer service driven. Joey Powell was my salesm More

by BryanR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
Mar 24, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Joey and the rest of the team thanks you Bryan for your kind words. Overdue necessity to provide customers with a new service drive and we have a few more projects coming to enhance the customer experience and loyalty. Thank you for the business and taking the time to write. -Justin H (GM)

March 21, 2018

Worst experience EVER! I bought a brand new 2018 Jeep on January 31st, 2018. Within a week it started having starting issues. When I would drive it for awhile, turn it off a More

by Brandon470
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager
Mar 24, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Brandon I completely sympathize with the inconvenience and stress involved with a new vehicle that has electrical problems. We have seen such few of these issues we are at the mercy of Chrysler to provide us with the proper procedure to ensure you can enjoy your new investment. I have both service managers, multiple technicians, field district manager and corporate engineers working on your issue. As it continues to be an intermittent electrical issue I can promise this has nothing to do with inadequate training or us as a dealership trying to brush it off. Please be patient as we have supplied free transportation to you and diligently addressing the concern. If the issue can not be corrected Bob Caldwell and corporate will extend the offer to replace the vehicle however we need the proper time to address your issue. Thank you. -Justin H (GM)

March 13, 2018

Fantastic I went in looking for car and came away with something that is a better fit for me. The sales person I had was Joey and he was absolutely fantastic an More

by Feyh11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
Mar 18, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Based on the reviews, Joey is officially the man to see when purchasing a vehicle! Thank you for taking the time to write a review and trusting Caldwell to sell a vehicle! -Justin H (GM)

March 11, 2018

Great Top notch in friendly no pressure sales staff. Even the other salespeople that we were not working with were helpful. Joey Powell was very easy to wor More

by David Bridgeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
Mar 18, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Another happy Joey customer, great to hear! A lot more smiles coming into the warmer and selling season but appreciate you syndicating the friendliness David. Appreciate the business and kind words! -Justin H (GM)

March 10, 2018

Shop with CJ I am really picky and particular when it comes to customer service esp. due to having a history of customer service experience myself. I had a great e More

by Ashlovesfash
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
CJ Harris
Mar 18, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you opportunity. Glad to hear CJ represented the company well. Just celebrated our 50th anniversary at the same location here at 1888 Morse rd. and with that said, it's safe to say we'll be here when you are ready to purchase. Thank you for taking the time to leave a great review! -Justin H (GM)

March 06, 2018

Hillary was awesome to work with. Highly recommend. Great staff, very friendly. They got us the deal we needed and took lots of time with us. We would definitely recommend this dealership to anyone. More

by Crlewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary Wagner
March 02, 2018

Joey Powell was a pleasure to work with through purchasing process. He made a point to answer all my questions and acted in a professional manner at all times. More

by Randy Kleinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
Mar 06, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

A pleasure doing business and hope you enjoy your new Wrangler! You've got about 3-4 more weeks and tis the season to really enjoy the vehicle. Appreciate the business and review. -Justin H (GM)

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