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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,261 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,261 reviews

May 19, 2018

Best buying experience Roger Moore and his crew were all awesome to deal with and I'll definitely recommend them to anyone who asks. Every step of the sale was easy and smoo More

by Tkerr18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Moore
May 24, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Roger has a smooth approach and happy to hear he was able to represent himself and company well. Thank you for taking the write and hope you enjoy your new vehicle! -Justin H (GM)

May 19, 2018

Purchase of 2018 Grand Cherokee Billy-Ra made the car buying process enjoyable and he was fair and easy to work with. Tom, in finance, had a streamlined process that took minutes rat More

by Dealer1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy-Ra (sales) and Tom (finance)
May 24, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cheers to Billy-Ra and Tom. Rare to see a finance managers receive kudos but well received and he/ we appreciate the positive reinforcement. Thanks Dealer1973 for the time and business! -Justin H (GM)

May 06, 2018

Relaxed and patient buying experience I worked with Hillary Wagner the over several visits to pick out my next vehicle and couldn't have had a better experience. She was enthusiastic, very More

by Heythatthinggotahemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary Wagner
May 11, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story and happy to hear everyone on the sales floor was courteous and professional. Sometimes it takes a quality customer to lighten the mood so appreciate you cracking even the most serious of Caldwell employees. Glad Hillary was a helpful liaison. Appreciate the business and review! -Justin H (GM)

April 28, 2018

Best Buying Experience EVER! Joey Powell was the most professional car sales associate I’ve ever worked with. He didn’t take advantage of me! He listened to my needs and found exa More

by Anissia24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
May 01, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the followup after the sale and despite the sales staff hearing us preach the importance (of followup) it means more coming from the customer so thank you Anissia for solidifying the value in followup. Thank you for the business and review. -Justin H (GM)

April 25, 2018

2018 Jeep Grand Cherokee I purchased a 2018 Grand Cherokee! I worked with Joey Powell, he was amazing!! I was very indecisive but with his help I was able to find just what I More

by Brenna1924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
May 01, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Excellent choice Brenna! We have seen very few issues with the Grand Cherokee and positive feedback on the product. Not to mention, perfect season to purchase a new vehicle. Happy to hear Joey was able to facilitate and we are all hear to assist as needed during your Jeep ownership. Enjoy! -Justin H (GM)

April 24, 2018

Joey Powell made my car buying experience a pleasant one. This was by far the best experience I’ve had in a dealership, no pressure or rushing me to make any de More

by Bacathey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Powell
May 01, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Joey continues to follow a process that consistently keeps company and customer happy. Thank you for giving Caldwell the option to earn your business. We truly appreciate the feedback. -Justin H (GM)

April 18, 2018

Awesome to deal with I bought s jeep trackhawk they flat out has the best price and worked and gave me best money for trade in a real win win ! I would buy a second car fr More

by Prestige Performace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Apr 18, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Part of the business model is to offer lower prices and cut out the back and forth painful negotiation so thank you for pointing that out. Makes myself, manager, sales person, and customer feel good that the transaction is fair. We just try to make it up in volume. Thank you for your business and review! Enjoy that Trackhawk, Spring is upon us! -Justin H (GM)

April 16, 2018

Hillary Wagner was amazing! My fiancé and I purchased a Grand Jeep Cherokee yesterday after visiting many dealerships over the past month. We worked directly with Hillary Wagner More

by Kori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary Wagner
Apr 18, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great marketing for Ms. Wagner! Very kind of you to take the time to write Kori. We appreciate your willingness to work with Hillary and Bob Caldwell and always happy to hear that expectations were met. Please allow Hillary, myself, or the rest of the team here assist when needed. Enjoy your New Jeep Grand Cherokee! -Justin H (GM)

April 16, 2018

Great experience! Hillary was great! Very knowledgeable and help my fiance set up Bluetooth on our new car. She took us on a tour of the dealership and made sure we w More

by Matt Nicholson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary
Apr 18, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for bringing up some specifics Matt. Quite often when purchasing a vehicle the details are left out of the process. With continuous vehicle technological updates, it's pretty important and many times crucial to discuss and go over details customers might not otherwise be accustomed to. Appreciate your business and kind review! -Justin H (GM)

April 16, 2018

"Excellent Service" My experience with Bob Caldwell exceeded my expectations! Hillary was great. She made the process easy and was very knowledgeable! This is my second p More

by kdumas6334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary
Apr 18, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Kish for the review! Hillary has yet to disappoint and we all appreciate the confirmation customers are just as satisfied as her managers. Appreciate the (repeat) business and review! -Justin H (GM)

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