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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,261 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,261 reviews

August 21, 2018

Best service center ever! Joe in service is so knowledgeable and helpful!! He really knows his stuff and helped me understand what exactly was going on with my car! I needed to More

by Farmgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Farmgirl, Joe is one of our top notch advisors who is all about your experience and making sure you know exactly what is going on with your vehicle. We also want to make sure your vehicle is up to date and everything check out before a short or long trip! We want to thank you for choosing Bob Caldwell Service to take care of you and your vehicle! -Raina S. (Complaint Resolution Specialist)

August 10, 2018

Cortney is AMAZING at what he does! Had an amazing car shopping experience with Cortney Hunter and the Bob Caldwell crew. I highly recommend Cortney Hunter and his dealership to anyone l More

by Bree Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney Hunter
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Bree Nicole, Courtney is one of our finest salesmen who does everything with a smile on his face, he strives to make your experience an unforgettable one! Thank you for choosing Courtney and Bob Caldwell to help you find your new vehicle. -Raina S. (Complaint Resolution Specialist)

August 09, 2018

Very helpful Shane was very helpful to find us the van we were looking for, he was always very kind and polite and made sure we didn't buy the wrong van or one tha More

by Jake Hinkle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Jake, We're glad to hear that you had a pleasant experience, Shane wants to ensure that you find the exact vehicle for you as well as help you with anything you need. Thank you visiting Bob Caldwell and letting us help you find a Van to fit your needs. -Raina S. (Complaint Resolution Specialist)

July 31, 2018

Experience was fantastic! Maria was helpful kind and knowledgeable! Thank you again! Going to a car dealership is always hard for a woman and Maria made it easy and she was ver More

by Bigdarby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Bigdarby, We're ecstatic to hear that you head a fantastic experience! Maria is like none other! She is driven to make sure you're nothing less than satisfied when you walk out of the dealership. Thank you for choosing Maria and Bob Caldwell to help you find the perfect car. -Raina S. (Complaint Resolution Specialist)

July 30, 2018

New Jeep My sales rep. Nick was awesome! He was very honest and showed me a few Jeeps to get the best deal. I would highly recommend him! More

by mrowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Losacco
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Mrowe, We're glad to hear you're happy with your new vehicle. Nick has been with us for a long time and wants you to leave the dealership feeling satisfied with your experience and your vehicle. Thanks for visiting us at Bob Caldwell. -Raina S. (Complaint Resolution Specialist)

July 30, 2018

Maria Vergara was excellent!! Both Maria Vergara and Bob Caldwell took the car buying experience to a new level!! Professional, efficient, friendly, and thorough!! I will send ev More

by delilahjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Delilah, Thank you for your kind words. Maria is one of our top notch salesmen who wants your experience to be one you'll never forget. Thank you for letting Bob Caldwell help you in your search for the vehicle that is just right for you. -Raina S. (Complaint Resolution Specialist)

July 30, 2018

Roger Moore was a very good salesman and very helpful I wasn't really looking to buy a new vehicle but my brother in law found the Jeep on line and told me what a good experience he had at Bob Caldwell so More

by crystalhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Moore, Xavier Esposito
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Crystal, Roger is all about ensuring your car buying experience is nothing short of exceptional. We're thrilled to hear not only your brother was happy but that you walked away happy as well. We're glad to hear that the Bluetooth was quickly resolved, all of our Sale representatives are happy to assist you with any concerns or issues you may have. Thank you for stopping in at Bob Caldwell and letting us help you find the perfect vehicle. -Raina S. (Complaint Resolution Specialist)

July 29, 2018

New Jeep purchase My salesman Jimmy was of utmost professionalism and friendliness. He was very thorough, listened to my needs and assisted in making this new purchase More

by Dstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy McDuffie
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Dstewart, Jimmy cares about his customers and wanting to certify that you're heard loud and clear. He is always happy to assist you all while having a smile. Thank you for allowing Bob Caldwell to help you find the perfect Jeep. -Raina S. (Complaint Resolution Specialist)

July 27, 2018

Great customer service! I visited the dealership 3 times and each time I was greeted by my sales rep Shane. He was great. He walked me through the entire process and detailed More

by George229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear that you were methodical and conscious this is not a $10 purchase. Even more excited to hear Shane was on point during all 3 visits. Appreciate your awareness George and providing feedback for other potential customers in the market! -Justin H (GM)

July 26, 2018

Awesome experience Hillary was awesome. Thank you for everything, after over 20 years in the Auto industry I've formed a pretty healthy distrust for dealership's, you ha More

by Agrate3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary Wagner
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to hear that there was an issue after the sale. We seldom see DVD issues but only takes one cut corner to make a hassle out of the situation. Happy to hear the staff did the right thing and took ownership of the repair. Thank you for the business, glad to hear that Bob Caldwell (and Hillary) is helping change the industrial judgement. Enjoy! -Justin H (GM)

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