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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,366 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,366 reviews

December 18, 2019

Drew did an amazing job getting me in a very nice car! The process was simple and stress free! I would recommend anyone to stop by and see Drew! Great job More

by Kelon
Recommend Dealer
Yes
Employees Worked With
Drew Taylor, Pat Stokes
December 17, 2019

Jason Lawson did an awesome job. He kept in contact with me every step of the way through multiple different channels. He was flexible in his schedule and took us through the entire process seemlessly! One More

by Sondra Murphy
Recommend Dealer
Yes
Employees Worked With
Jason Lawson
December 08, 2019

I was very pleased with drew taylor he was very nice was willing to do everything he could to help me find what I was looking for I love my new truck everyone was very nice and helpful I will be back when More

by arnold166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Taylor don’t remember all of their names but they all were great
December 01, 2019

The absolute BEST experience ever! Our sales rep Xavier was ONE OF A KIND!! He went above and beyond!!! He was very knowledged, honest and EXREMELY helpful! Will definately recommend him and this dealersh More

by tellinwood
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
November 23, 2019

John Bang is the best sales rep I have ever had the pleasure of working with. He was patient and answered all my questions. I will Def send referrals. More

by J112
Recommend Dealer
Yes
Employees Worked With
John Bang
November 20, 2019

Drew was great no complaints on his part.. I buy a van with 3800 miles in the dark and was suprised in the morning that there is a buckle -dent in the back .. I notify him he says he did not see it .. His More

by Rmscleann
Recommend Dealer
No
Employees Worked With
Drew
November 04, 2019

didnt try to help a bit. disabled vet Called dealing for new car,talked with drew. Told them 825 credit score only 775 month income now due to disabled....wouldnt even consider a loan with More

by tony
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
drew
Nov 05, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Tony, I apologize for the perception of your experience. We work hard to help every customer and sometimes we are limited by the banks we have available. All of our lenders require a higher monthly income amount and we make sure we submit correct information to our lenders. So it is not a refusal to help a customer, it is an inability to obtain financing with the circumstances presented. This should have been communicated to you and Drew will be coached on how to handle that situation better next time. Congratulations on your vehicle purchase and we wish you the best. Thank you for your service.--Meredith(CX Coordinator)

November 03, 2019

Great place to buy! Low pressure knowledgable and very friendly. Quinton, Robert and Wes were all great in helping me in my purchase and I highly recommend anyone in search of a new or used vehicle to gi More

by Joe R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quint
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Joe! Thanks for the high marks and the kind works regarding your experience with Quinton and the Bob Caldwell Sales Team. We've worked hard to make sure we provide great customer service to every customer that walks through the doors. Congratulations on your vehicle purchase and please let us know if there's anything we can do to help you with your vehicle needs in the future. --Meredith (CX Coordinator)

November 02, 2019

We came over from Fort Wayne and worked with Drew Taylor, he had everything set up and was great! The whole family loved Drew! They had everything set up and made buying easy! More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Drew Taylor
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Rocky! Thanks for making the drive to Bob Caldwell for your vehicle purchase. That's bit of a hike from Fort Wayne and we're happy that Drew was able to make it a great experience for your entire family. Congratulations on your vehicle purchase and we look forward to helping you and your family again in the future. --Meredith (CX Coordinator)

November 01, 2019

Love my new Audi Top Class of people, thanks to Jason, Mitch and Xavier. Love the new ride and they did everything to get the best deal. Thanks Bob Caldwell More

by Billy Lawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Mitch, Xavier Esposito
Nov 08, 2019 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for the 5-stars and the great review about your experience with Jason, Mitch, and Xavier. Congratulations on your Audi purchase and we're happy you've chosen Bob Caldwell for your vehicle purchase needs. Please let us know if there's anything we can do to help you in the future. --Meredith (CX Coordinator)

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