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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,317 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,317 reviews

August 11, 2024

Derrick Philson was the salesman and he did a terrific job. Was very helpful to us. The sales manger Scott Staats helped us with the information that we ended up having questions. Everyone was so helpf More

by agmadden5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Staats, Derrick Philson
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

These are the type of reviews that gives managers a good gauge of the customer interaction. We can see facial expressions and closing ratios but never have a full grasp of what customers think until we hear it from you. Thank you very much for giving us a clear picture on how the staff is representing the product and the business. Have a great week! -Justin Harmon (General Manager)

August 10, 2024

very helpful dealership everyone was so excited to help derek was extremely helpful he was very knowledgeable and gave great advice and was interested and payed attention to my needs and budget ! More

by l. green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick has all of the energy and want and really the candidate we look for in a sales person. Really excited to see when the effort a person puts in to learn the process and product translates into satisfied customers. Thank you L. Green for the feedback and giving Derrick and Bob Caldwell the opportunity to earn your business! -Justin Harmon (General Manager)

August 09, 2024

Tim was great. Made the process easy and painless. Showed us a truck and we purchased it. Simple. More

by trevorgriffith25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddie
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well thanks for saying that Trevor and clearly you made the process easier than most. That said, it's important the sales staff work at the pace the customer prefers. In your case, answer the questions, show the options and let you make the decision, sometimes, it's that easy. Thank you Trevor for the business and feedback! -Justin Harmon (General Manager)

August 09, 2024

Listened to my needs & wishlist worked with less than stellar credit. Respectful & no crazy pressure tactics. More

by akl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Dephillips
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Camille continues to prove her worth each day she shows up to work. It's reviews like this that motivate her and keep us informed of her efforts. Thank you AKL for sharing and giving Camille an opportunity to earn your business! -Justin Harmon (General Manager)

August 08, 2024

The people make the difference, especially, Derrick Philson. The process was explained every step of the way More

by lpalmer800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick is certainly top of the board this month with satisfied customers and does not go without recognition. Thank you for the feedback lpalmer and look forward to keeping you satisfied throughout your vehicle ownership. Have a great week! -Justin Harmon (General Manager)

August 07, 2024

The whole staff was great and very accommodating. Ethan and Tyler were very helpful throughout the whole process More

by nicholasrbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas, Wendy Swartz, Nick Brown, Ethan Fisher
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear you were pleased with the support Nick. Hope your August is going smooth. -Justin Harmon (General Manager)

August 07, 2024

Derrick Philson is the only reason I would consider purchasing a car here. He’s an amazing salesman! More

by KT.dixon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Report | Print
Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's a heck of a shoutout and much appreciated from Derrick and the rest of the staff here at Caldwell. Thank you for the business and review KT! -Justin Harmon (General Manager)

August 06, 2024

I was under pressure. The buying process took too long. I was there all day . I had to bargain it get any satisfaction. More

by Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derrick Philson
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear you feel this way Russell. As a management staff we preach that pressured sales are no good for anyone. Conversely, we do ask for sales people to ask for the sale as long as they have gone through all steps with the customer. I'm very sorry that you feel pressured and we will use this as a coaching lesson moving forward. Thank you for the feedback and the business. -Justin Harmon (General Manager)

August 06, 2024

Tim was great! He listened to what I wanted and my concerns! I will refer him to everyone that needs a helpful and caring salesman. I think he is a great asset to B More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Karen! Tim has been a hustler since the 1st day on the job and has proven to be an asset based on his customer's feedback. We appreciate you taking the time to endorse his efforts and thank you for providing Tim and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

August 03, 2024

I had a great experience at Bob Caldwell's from start to finish. Before I got to the dealership, Wayne text that Derrick Philson was going to be my sales consultant. I looked at a car on linesnd they had it More

by misty.centers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Report | Print
Aug 05, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great plug and we appreciate you Misty highlighting Derrick's efforts! Glad to hear the visit and experience was well received. -Justin Harmon (General Manager)

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