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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,305 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,305 reviews

December 28, 2024

It was a great experience! They were friendly and provided great customer service! Definitely highly recommend More

by stephen.benner85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Timothy Diddle
Report | Print
Dec 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Love it! Dino continues to be a champ. Can't tell you how many months we see 1,2,3 sales people having great months selling double what they normally do and here comes Dino selling 20l, 25+ cars. Great dude and very customer centric. Great guy to have on the team. That said, it's the customers that keeps the gears turning like you Stephen! Thank you for the business and appreciate you taking the time during the BUSIEST time of the year to acknowledge the effort Dino and his team had put forth. Happy New Year Stephen! -Justin Harmon (General Manager)

December 26, 2024

Rachel was very helpful and accommodating. She followed up to ensure we were able to register our new vehicles, purchase for commercial use, and asked if we had any questions. On the cont More

by mwray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachel, Commercial Sales, Timothy Diddle
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Dec 27, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the 5 star review and thrilled to hear Rachel was able to assist you in a way that was to your liking. A good percentage of our business is commercial sales and we care how business representatives are taken care of. In regards to 15 words, I can promise that we as a business do not require 15 word reviews nor does that impact the sales people. The only thing I can think of is perhaps this is a "Dealerrater" requirement? Either way, happy to discuss. My direct contacts are 614-880-2824 or justin@caldwellchrysler.com. Sorry for any inconvenience and hope the holidays are treating you well! -Justin Harmon (General Manager)

December 23, 2024

I was greeted early and connected with a salesperson (Tim) fairly quickly. The sales process was painless and Tim was great to work with. More

by Nina.k.fannin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Todd Montgomery
Report | Print
Dec 27, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Off base but the last 2 reviews from Nina and Lucy were the 2 names we were going to name our daughter....instead we had a boy. Nonetheless, cheers to you Nina and thrilled to hear Tim and Todd did not bog down an already hectic time of the year. Glad to hear everything went smooth and your car troubles are no more. Happy Holidays and thank you for the business and review! -Justin Harmon (General Manager)

December 21, 2024

The service writer and mechanic quickly evaluated the problem with our vehicle and solved the issue promptly while we waited. More

by marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Parker, Cody Mudd-Curtis
Report | Print
Dec 27, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always great to hear when a repair goes smooth. Appreciate you recognizing the efforts from the team Marvin and hope the holidays are treating you well. Thanks for the business and review! -Justin Harmon (General Manager)

December 17, 2024

Timothy Diddle was an amazing dealer and got me right in the vehicle I wanted!!!!! More

by Big Boi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Report | Print
Dec 18, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Awesome! Diddle is a burst of energy and great to know his efforts came across positive. Nice to be able to check "Car purchase" off the Xmas list. Enjoy the holidays and thank you for the business and review! -Justin Harmon (General Manager)

December 13, 2024

Katie, Nick and Tim made our car selection and purchasing experience a pleasant one. So much so we returned for two more vehicles. We would highly recommend this dealer to anyone considering purchasing eit More

by Mattoxk2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Kapiane, Timothy Diddle, Nick Brown
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Dec 14, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always satisfying to see a team of folks that assist with a customer's needs. Glad to hear they were all on their A game for your needs. Thank you very much for the business and taking the time during the busy season to recognize their efforts. Goes a long way! -Justin Harmon (General Manager)

December 10, 2024

I Feel Like Tyler Was Great, He Awnser all My Questions An Help Me Get Into A New Car Thanks More

by Day-Gotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
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Dec 11, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the business and feedback. Starting as of yesterday Tyler was just promoted to Finance Manager. Look forward to seeing what he is capable of....he has earned it! -Justin Harmon (General Manager)

December 09, 2024

Nice service. Helped walk me through the entire process of buying, selling and finance. Highly recommend More

by paulintm1027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Report | Print
Dec 11, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim continues to better his craft. Very likable guy with tons of energy, his product and process knowledge continues to grow with his experience. Glad to see him receive some credit and great to see his sales increase. Have a great holiday season Paul! -Justin Harmon (General Manager)

December 04, 2024

Fast and great service with no appointment. Friendly staff, nice and clean waiting room with snacks and drinks. More

by Rasul Ilyasov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery, Cody Mudd-Curtis
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Dec 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Good to see the cleaning folks receiving a shoutout. Hard to keep a 56 year old building clean but nice to hear the compliments. Thank you for your business Rasul and appreciate you taking the time out of the busy season to commend the service team's efforts! -Justin Harmon (General Manager)

December 04, 2024

Tyler was so helpful. He made sure we had a good experience. He was not pushy or aggressive selling. He helped sinc my phone to my new ride. I love my new ride More

by Kayliebug74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Report | Print
Dec 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Kaylie. Tyler continues to prove he knows what he is doing and reviews like this supports that. Thank you Kaylie for giving Tyler and Bob Caldwell an opportunity to earn your business and thank you for the 5 star review! -Justin Harmon (General Manager)

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