Bob Brown Chevrolet

The salesman we visited with was very nice and very helpful with the process of buying a new car and would recommend very highly for anyone who would like to be treated as a very important customer! helpful with the process of buying a new car and would recommend very highly for anyone who would like to be treated as a very important customer! More

Had a great experience purchasing a used truck. Salesman couldn’t have been nicer and went out of his way to work with me and make it a great deal! I will be back when I need my next vehicle. couldn’t have been nicer and went out of his way to work with me and make it a great deal! I will be back when I need my next vehicle. More

Misdiagnosed Took our 2002 trailblazer and for diagnosis was told that it was a starter and a battery. On that note yes it did need replaced however we told them t Took our 2002 trailblazer and for diagnosis was told that it was a starter and a battery. On that note yes it did need replaced however we told them there was a strong smell of fuel they check the fuel pump however they failed to check the breather box which was completely full of fuel causing a misfire in the number 5 cylinder. Will not be returning! We have always serviced with Bob Brown and purchased our vehicles there. More

Purchase of New Vehicle Robert and Alberto were great to work with! Very happy with the price and the overall transaction! I will continue to buy from Bob Brown as they kee Robert and Alberto were great to work with! Very happy with the price and the overall transaction! I will continue to buy from Bob Brown as they keep the customer first approach! Thanks More

Great Salesman was new for me as I have purchased many cars from Bob Brown Dealership, Had excellant interaction with adequate responses. Would have liked Salesman was new for me as I have purchased many cars from Bob Brown Dealership, Had excellant interaction with adequate responses. Would have liked more on my trade-in (500 more) and the finance office did not go into as much detail as I would of, but did not ask either. All the people treated me well, was friendly and helpful. More

Pissed. My experience: I brought my off-brand vehicle into Bob Brown service due to the readily accessibility of their location to my job. I had seen their My experience: I brought my off-brand vehicle into Bob Brown service due to the readily accessibility of their location to my job. I had seen their commercials and they seemed worth a try, plus, as a vet, I knew they were vet friendly-which is nice. Calling ahead (en route) and scheduling a service appointment (same day) was surprisingly easy (thanks...Mindy?) The vehicle was diagnosed quickly, and I was able to make a future repair appointment for the following week. Fast forward to yesterday (Friday). The vehicle was dropped off at the early A.M appointment time for repair; and was told it would only take a few hours. Around 3pm, I began to call the dealership to check on the status of the repair. My service rep Todd was nowhere to be found. This was the case for the multiple calls I made during the afternoon and evening. I never received a call, email, or text back. 6pm closing time came and went, all the while my calls went unanswered. Still not one bit of communication since drop off. I walked from work, flagged down the last employee of the day whom just happened to be able to get my completed vehicle, took payment, and had me stranded no more. I was having mixed emotions about the dealership after that experience, after all, I was stranded and pissed. Joe, a Military Police war veteran and supervisor, made my less-than-stellar experience and turned it into a 5 star event. He stayed almost an hour after close making sure that the last customer of the day was taken care of before the last person left the dealership. This amount of integrity, dedication to duty, selfless service, and basic decent respect he showed said volumes about this dealership. Joe made sure I was comfortable inside from the sweltering heat, and during the entire ordeal, he had nothing less than a sincere smile on his face. On his personal Friday night after close on his way home, he willingly took a pissed off customer and took his personal time to reopen the service center just to get me taken care of. Due to Joe, I will be happy to return to Bob Brown Chevrolet for my service work. I even receive a better experience than at my actual brand dealership. The price was extremely reasonable and just so happeened to be better than the competiton. The quality of work turned out to be great. My vehicle drives like butter and better than before. Lastly, the showroom and service center looks like it just got converted from a NASA sterile clean room. But that was ok! It was professional and relax. Would Recommend. Thank you Joe! More

Slick - Fast - Wonderful I dropped off my 2005 Trailblazer at the Collision Center and picked it up 2 days later. The front was replaced and painted perfect. Very happy and wo I dropped off my 2005 Trailblazer at the Collision Center and picked it up 2 days later. The front was replaced and painted perfect. Very happy and would go back again. Other person's insurance paid for work since I was hit in an accident;, so I didn't compare prices for comparable work elsewhere. More

Best Service in the state I have been using Brown for service for the last 10 years not to mention sending owners of other GM vehicles there too. There service guy Scott K I have been using Brown for service for the last 10 years not to mention sending owners of other GM vehicles there too. There service guy Scott K rocks. More

Easy as it should be Not a single surprise or unexpected issue. Always fast to get me in and out or easily provide a shuttle or loaner car to make sure I’m not sitting aro Not a single surprise or unexpected issue. Always fast to get me in and out or easily provide a shuttle or loaner car to make sure I’m not sitting around all day. Perfect experience. More

Purchase and continued maintenance I have been taken care of every step of the way, no issues. Service is always prompt and reasonably priced. Will buy my next vehicle from Bob Brown, I have been taken care of every step of the way, no issues. Service is always prompt and reasonably priced. Will buy my next vehicle from Bob Brown, also. More