Bob Brady Auto Mall
Decatur, IL
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My car was under warranty when I developed an engine noise. I took it to Bob Brady where they worked on the engine. Immediately after I got the car back it began to use oil. It would use 1 quart every 3 noise. I took it to Bob Brady where they worked on the engine. Immediately after I got the car back it began to use oil. It would use 1 quart every 300 miles. It never used a drop of oil before I took it to them. They "looked" at it several times over the next few weeks saying they couldn't find anything. Finally, the service manager topped off the oil and rode 80 miles with me. Then, he took the dip stick out and held it SO THE OIL WOULD RUN UP THE DIPSTICK. Even with that dishonest attempt the oil still showed it was down 1/4 of a quart. After that point they said using a quart of oil every 300 miles in a car still under warranty was "normal". The car was NEVER fixed and I never will do business with Bob Brady Dodge again. More